Technology Unwrapped

Ladies and gentlemen, it is time for the head-to-head match. In the red corner, the underdog is gaining ground with over 6 million business users and owning over 10 percent of the market productivity suite through Google Workspace, Gmail. Over in the blue corner, our champion contender with over 87% of market productivity and is connected to one of the largest online business portals, Outlook. Which email service is coming out on top as the best email service for your business?

Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...

A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.

As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.

Have you ever walked around feeling like there was a looming target on your back? Like someone’s waiting for you to make a wrong move?

How far along is your company on the path to cloud file sharing and communication? Email certainly still has its use cases in business; it is accessible by nearly everyone, integrates with calendar tools, and allows for communication to large teams or groups of people. However, there are some key reasons to accelerate your business’s transition to new methods of cloud file sharing and communication. Here is an easy-to-digest list with tips and explanations below.

As the Microsoft 365 landscape continues to evolve and develop, we wanted to showcase more apps you have access to with your subscription!

You’ve seen these sleek, curved displays in the stores, online, and maybe even have one at home as a part of your teens gaming setup, but are they for the office environment? Read on to find out, tangibly, what makes them special, and what the pros and cons are for using them in the workplace.

Have you filed your business or personal taxes yet? Either way, this time of year remains one of the most popular for phishing scams. Be certain you’re staying off the hook by watching out for these tax-related scams and phishing emails.

People around the world are finding ways to help Ukrainians who are fleeing their homes after the Russian invasion. Polish parents are leaving strollers at the train station for incoming Ukrainian mothers. Nonprofits, such as Nova Ukraine, are raising funds for medical supplies, food, and cots with blankets. Others are getting creative by purchasing several nights at Airbnb’s so families and groups of people can have a safe place to stay. Unfortunately, malicious hackers are using this crisis ...