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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What Should I Do If My System Is Hacked?

Wynn Obermeyer
There’s no question about it — getting hacked is every business owner’s nightmare. And when one employee’s computer is compromised, it can impact your entire network, infecting computers and devices across your organization, bringing your business to a screeching halt. The good news is that there are steps you can take immediately after you’re hacked to limit the damage to your business network.
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Topics: Staff Training, Security Threats, Data Breach, Network Security

Improve Password Security with These Easy Solutions

Chris Vilim
Most business owners and managers understand the important role that secure passwords play in protecting business data and accounts from being compromised. When you consider that business technology users maintain an average of 191 passwords, it only makes sense that not every organization wants to take on the considerable feat of ensuring their staff create unique and complex passwords for every application and account they have access to. Nevermind regularly updating all those passwords every ...
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Topics: Staff Training, The Workplace, Network Security

How to Create an Acceptable Use Policy

Wynn Obermeyer
While technology plays an important role in keeping your organization safe from data breaches, security risks, and other malicious online behavior, it can’t do all the work by itself. The most secure companies create a culture that includes risk management, where employees are invested in taking steps toward reducing incidents by minimizing risky behavior and working to protect their technology and data assets.
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Topics: Staff Training, The Workplace

6 Tips for Safely Shopping Online for the Holidays

Alyssa Sisco
As we make our way into the holiday season and start thinking about what we're buying everyone, it’s important to heighten our awareness of who we’re giving our credit card information to. Don’t let cyber criminals ruin your holiday celebrations! Take a minute to remind yourself, your friends, and your family how to keep personal information safe while online shopping for holiday gifts.
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Topics: Security Threats, Trends

How MSPs Help Clients Manage External Vendors

Barry Stackhouse
What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.
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Topics: Owners & Managers, Our Company

Top 5 Features of Microsoft Office 365

Angela Wight
Many small and midsize businesses are using Microsoft Office 365 to work more effectively across teams and offices. Office 365 is a suite of cloud-based applications that bring together all of Microsoft’s existing online applications (Access, Excel, OneNote, Outlook, PowerPoint, Publisher,Sway, and Word) into cloud services alongside Microsoft Teams.
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Topics: Cloud, Microsoft Products, Trends

Benefits of Upgrading to a Fiber Internet Connection

Derek Warak
When Henry Ford invented the automobile, it changed the way the US Mail Service would deliver mail forever. It took a little more startup capital to implement but would pay off in the long run and allow mail to be delivered quicker and in greater quantities. That is how you can think of fiber vs. copper for your internet traffic. It allows you to “carry” more information at a much faster rate of speed.
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Topics: Trends

Are Your IT Staff About Ready to Quit?

Alyssa Sisco
According to Ponemon Institute, 65% of IT and security personnel are considering changing jobs or careers. This is due to their ever-increasing workload, the requirement of being on call 24/7, overload from constant notifications and alerts, and the pressure of taking on continuously-growing security threats. It's easy to see how all these stressors are mounting to create an unmanageable work environment. If your internal IT staff are getting burnt out, they’re not alone and it's time for ...
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Topics: Owners & Managers, The Workplace, Trends

Managed Service Providers and Health Care: Keeping Your Organization Secure

Tom Montgomery
Cyber criminals often target organizations in the health care industry due to the type of data they access. Whether your organization is large or small, you are at risk for these attacks. Most modern cyber attack targeting is done by bots, using AI to scan for soft targets — they don’t care about the size of their victim. If you’re simply following governmental regulations regarding electronic health records, you’re most likely not doing enough to protect yourself from new threats as they ...
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Topics: Network Security, Health Care

4 Cloud Services That Will Change How You Do Business

Chris Vilim
The workforce is changing, and so is the way we do business. While some organizations still run traditionally, with employees in the office from 9 a.m. to 5 p.m., other businesses are providing more flexible work environments that allow them to accommodate both their customers and their employees. With these changes comes a need to update legacy technology systems that were only built to support the conventional way of doing business.
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Topics: Cloud, Trends