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The risks of unpatched applications and unsupported equipment

Alyssa Sisco

Everyday more technology processes are automated, saving us from performing tedious tasks over and over. However, the technology that helps us and makes our lives easier is also used by hackers and cybercriminals to take advantage of us. Hackers use automation to build bots that continuously search the internet for unpatched and vulnerable devices to infect. In fact, almost 30% of all internet traffic is made up of bad bots such as hacking tools, impersonators, scrapers and spammers. Once a hacker finds and accesses your vulnerable computer, it only takes about 20 minutes to infect it. As soon as that one device on your network is infected, it doesn't take long before your whole network is breached.

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Topics: Network Security, Equipment Purchases, Data Breach, Security Threats

Why do I need to restart my computer?

Barry Stackhouse

Just thinking of the possibility of having to shut down your computer can stress some people out. Many of us have gotten to the point where we're logged in to several programs, working on multiple assignments at once. Thus, having to restart your computer and start-up/log-in to each application again seems like a lot of work. But what you don't realize is that you're actually wasting more time and causing more problems for yourself by never rebooting your computer.

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Topics: The Workplace, Trends

TOSHIBA phone systems end of life – now what?

Mike Tushner

On March 21, 2017, Authorized Toshiba Dealers received e-mails stating “We regret to inform you, that as part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to wind-down our Telecommunications Systems Division (TSD) business starting immediately.” Toshiba’s 250 dealers, with over 500 offices were stunned, since TSD had operated in the U.S. since 1975 and was in the top 3 market share for small to medium sized business telephone systems for decades. Dealers were told orders could be submitted until May 22nd, providing just a two-month notice of shutting down.

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Topics: Equipment Purchases, Phone Systems

Meet the Team: Tim Albertus

Alyssa Sisco

Have you met Tim? As a Systems Engineer, he spends most of his time building infrastructure and also handles a lot of the behind-the-scenes network maintenance that allows our clients to get their jobs done, in the most efficient ways for them. Additionally, for someone who works on complex, difficult issues all day, he likes to keep a balance by being a bit of a jokester and adorning his cubical in Lego figurines. Get to know Tim by checking out his video!

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Topics: Our Company

Prices increasing on technology equipment with new tariffs in place

Alyssa Sisco

On September 24th, President Trump deployed 10 percent tariffs on roughly $200 billion worth of products from China. The tariffs are set to increase again to 25 percent on January 1st.

These tariffs are now increasing the cost of consumer goods across many industries in the U.S. and are expected to continue to rise. Predictably, the technology industry is no exception to these price increases.

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What options do I have for using the cloud?

Alyssa Sisco

Deciding on the best cloud solution for your business requires you to really understand all of your options. But there are a lot of different terms that get thrown around when discussing the cloud. In order to be an active participant in the discussion and decision-making process, it’s important to be familiar with your options and understand the costs and benefits of each. Use this guide to get the basics down, and then reach out to us with questions you may have.

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Topics: Cloud, Owners & Managers

A cabling guide for your business (infographic)

Rick Shepherd
The cabling in your business is mainly out of site; hidden in walls, ceilings, and maybe in conduits. So, most people don’t give it much thought. But cabling is a very important piece of running a business. It directly impacts the work that your business is able to do. Additionally, the c abling industry has seen some dramatic changes over time. Check out the infographic to learn what you should take into consideration when making cabling decisions for your business.
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Topics: Equipment Purchases, Owners & Managers

IT Security in the Information Warfare Age

Galen Winkler

Back in August, Wired Magazine published a fascinating look at the NotPetya attack and more specifically its unforeseen effects on the shipping giant, Maersk. The article itself is worth a read if you are interested in IT security, but more pertinent to small and medium business owners is this lesson:

Damaging cyber-attacks propagate themselves quickly without any human intervention, and may go well beyond their original intended targets, so it's important to use layered security tools. An organization like Maersk was “splashed" by an attack intended to bring the Ukrainian government down. That attack was carried out with tools developed by the United States National Security Agency, which were leaked in a breach earlier in the year, and used by cyber attackers took and use for their own purposes.

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Topics: Network Security

Meet the Team: Bill Weber

Alyssa Sisco

Meet one of our newest recruits, Bill!

He has taken on the role of IT Manager and works with clients to see how we can use technology to add value to their environment, while ensuring that projects are getting done right, on-time and on-budget. Outside of work, Bill enjoys spending time with his family, whether it be by having dinner together, finding things to do around town, or even traveling to Italy. Get to know Bill by watching our latest Meet the Team video!

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Topics: Our Company

Quick Tip: How to enable LastPass autofill on your phone (iOS & Android)

Alyssa Sisco

Once you start using LastPass, you don't want to stop using it. Yes, it's that helpful! The autofill feature makes it incredibly easy to log in to any account, while keeping your usernames and passwords secure. But did you know you can also use it on your phone? LastPass features allow you to not only log in to online accounts, but also log in to smartphone applications. Follow these steps to enable autofill on your Android and iOS devices.

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Topics: Staff Training