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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

3 Simple Ways Technology Can Recapture Your Time

Al Howard
When I talk to clients, I often ask them if they spend about 20 minutes a day looking for something. After all, 20 minutes is not that much time, or is it? Often, I get a big laugh followed by a response with a much more concerning amount of time, ranging between one to two hours. Really? Why?
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Topics: Owners & Managers, The Workplace

How to Retain Staff and Drive Innovation With Technology

Angela Wight
When you have good employees, you want to show your team members you value their dedication and hard work. Increased compensation or a bonus is great, however, quality tools to do their job can also contribute to retaining high-quality staff long-term, while also contributing to their productivity. Technology has evolved from a tool to enhance your system’s efficiency to an integral business component. The impact of technology in the workplace is so pervasive that it is impossible to imagine ...
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Topics: The Workplace, IT Support

Fraudulent Accounts: Victims Losing Thousands on LinkedIn

Camryn Mottl
With over 830 million members in 200 plus countries worldwide, LinkedIn is a great tool for business professionals to utilize. LinkedIn differs from its social media counterparts with its added ability to search and recruit for jobs, strengthen professional relationships, and pick up on tips colleagues have learned.
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Topics: Security Threats, Data Breach, Trends

Power Cycling vs. Restarting: What is the Difference?

Ethan Weber
One of the most common responses from help desk support is: “Have you tried turning the device off and then on again?” While it may seem redundant, this solution is commonly recommended as a quick and easy fix for many problems involving your computer or printer. But how do you efficiently turn off and on devices when they vary so much in form and function, or when the power button can be a sleep button in disguise? Enter: Power cycling. Keep reading to learn more about the differences between ...
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Topics: The Workplace

Email Encryption 101: What it is, How it Works, & Why Your SMB Needs it

Camryn Mottl
Email is one of the core connectors for both internal and external communication. Millions of emails are sent daily to update, inform, advertise, and more. But security measures, such as email encryption, must be instilled when the email contains confidential information. 
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Topics: Security Threats, Microsoft Products, Unified Communications

2022 Cybersecurity Updates for Small Business

Damon Hagerty
It is no secret that 2021 was full of cyber-related incidents. From the Colonial Pipeline to a cream cheese shortage, cyber attacks hit hundreds of small and midsize businesses (SMBs), sometimes more than once. As a result, SMBs have to take extreme cyber security measures to keep their network safe.
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Topics: Staff Training, Data Breach, Network Security, Disaster Recovery

How do I Find the Best IT Support for My Business?

Angela Wight
Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.
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Topics: Owners & Managers, Our Company, Outsourced IT, IT Support

What to Put in a Ransomware Response Plan for Your Business

Angela Wight
Cybercriminals use ransomware to infect a network or desktop and lock or encrypt vital files and data until a ransom is paid. The ransom could be high and financially debilitate a business. More often than not, sensitive data isn’t released even after the ransom is paid. The only guaranteed result of paying a ransom is the cybercriminal receiving funds to keep harming other businesses. 
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Topics: Staff Training, Security Threats, Outsourced IT, Disaster Recovery

Refresh Your Technology With These 4 Considerations

Chris Vilim
With the click of a button, technology streamlines business operations that can save time, energy, and money. To take technology further, there comes a time when every business needs to take inventory of what they use, and how they can upgrade outdated technology to produce more and faster.
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Topics: Equipment Purchases, Phone Systems, Manufacturing, Outsourced IT

Prevent Ransomware and Protect Your Business

Angela Wight
Ransomware is malware that infects a system or network and either locks the device or blocks off files until business owners pay a ransom. Ransomware and data breaches can be catastrophic to a business that doesn't take proper security measures and is vulnerable to attack. They are either crushed by the financial loss of downtime or by the permanent loss of confidential, sensitive data – data that could be sold on the dark web or used to harm customers and employees.
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Topics: Security Threats, Data Breach, IT Support, Disaster Recovery