Technology Unwrapped

Artificial Intelligence (AI) has revolutionized the business landscape overnight, giving business more efficiency and significant productivity gains. According to IBM, 35% of companies are using AI, and 42% are exploring AI’s potential for future implementation.

Is your business still adapting to changes post-pandemic? Or fluctuations due to the economy? Are you at a point where you need to change your business model to grow and tap into new markets? Considering the challenges your small and midsize business (SMB) faces in the current market, such as inflation and economic downturn, adapting your business model can help propel your business forward. Redesigning your existing business model can help streamline procedures, provide an opportunity for ...

As an IT Manager, is it a struggle to implement preventative measures to detect, respond to, and mitigate insider threats? If they materialize, the insider threats can result in financial loss, reputational damage, legal and regulatory non-compliance, operational disruption, and negative impact on stakeholder, customer, and employee morale. Helping others in your organization realize the importance of preventing and managing insider threats and getting behind your process can be challenging. ...

The benefit of clear and concise business communication is that it leads to more sales, better customer service, and good rapport with clients, vendors, and employees. And that’s where technology tools become much more important in our work.

Almost every day in the news, business owners hear about data breaches compromising confidential information. Have you ever wondered what cybercriminals do with the sensitive data they steal? The stolen data is misused to compromise your online identity, make fraudulent purchases, and is sold to unauthorized third parties. Cybercriminals also use the stolen information to hack into other accounts you maintain to steal more information, data, and money without your knowledge.

When a small to midsize business switches to a new IT services provider, many experience friction as they get to know the latest IT support staff they’re working with. The onboarding experience can be an exhaustive process for some companies, which is one of the leading causes behind why many small businesses won’t switch providers even when they need more comprehensive support.

Thanks to the incredible advancements in cloud computing, technology experts are recommending a move to cloud-based data collection and storage solutions for all kinds of reasons. Small businesses, though, have individualized needs and goals for their technology and question the one-size-fits-all approach of moving to the cloud. Cloud computing has empowered businesses of all sizes to achieve the following:

Multi-factor authentication (MFA) is becoming mainstream for logging in to personal and business accounts. From your computer, bank account, government websites, or installing apps on your smart TV, MFA provides multiple methods to prove your identity to gain access to the device, statement, website, or app. A major reason for this is that MFA is required for many business cybersecurity insurance policies. MFA is not infallible, but it is part of the multi-layer security model that blocks ...