Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Are Video Conferencing Solutions HIPAA Compliant?

Tom Montgomery

Online video conferencing is proving to be a valuable tool for small and midsize offices, including those in the healthcare industry. When integrated with other communication platforms like email, telephony, and instant messaging, online video conferencing brings a competitive advantage to your business by reducing travel time and associated costs, increasing employee attendance, and improving the organizational structure of meetings. But there are some ...

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Topics: Trends

10 Most Commonly Used Brands in Phishing Attacks

Alyssa Sisco

Phishing is a common tactic used by cyber criminals, as it can be very lucrative but doesn’t require as much technical, hacking know-how as other types of cyber attacks. Hackers often bank on you recognizing a brand name and being one-of-many that have an account with that company. With this in mind they convince you that the phishing email is legitimate. Often claiming that you’ve been locked out of your account, a payment didn’t go through, you need to ...

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Topics: Staff Training, Security Threats, Trends

Why We Recommend OneDrive for Small Business Cloud Storage

Angela Wight

As a growing small business, you need your data accessible at any time and from anywhere. With so many irons in the fire, there’s no time or budget to invest in equipment, storage maintenance, or associated hardware maintenance — and this is where cloud services enter the picture.

Cloud computing is an increasingly popular solution for small businesses that want to run on internet-based solutions rather than on-site storage hardware. With cloud ...

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Topics: Cloud, Microsoft Products

Why you should keep your MSP in the loop

Derek Warak

When it comes to managing your business, there are so many things to monitor and keep track of. Supplies need to be stocked, office space must be organized and used efficiently, employees need to be kept happy and morale needs to remain high. One additional thing that should be done - but is often overlooked - is making sure your MSP is kept up-to-date on employees leaving the company.

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Topics: Owners & Managers, The Workplace

Antivirus vs. Firewall: Why Your Business Needs Both

Tom Montgomery

We have so much information at our fingertips, providing endless opportunities, but with that good, comes a continuous stream of cyber threats. Considering the pervasive presence of cyber criminals today, you need a line of security that’s as tough as anything they can throw at you.

You probably already know about the need for antivirus software — but is it strong enough to stand on its own? What about reducing the viruses and malware that make their ...

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Topics: Security Threats

How much information is on your IoT devices?

Joel Havenridge

You wouldn’t throw your financial paperwork in the trash without shredding it - or at least, you shouldn’t. Because you know that if someone got a hold of that information, they could potentially steal your money. But what about your IoT devices? Are you as careful when disposing of them? How much information is on smart devices you’ve connected in your home? When it comes time to get rid of them, there may be enough information left on them to open ...

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Topics: Security Threats, Network Security

3 steps to a safer inbox

Alyssa Sisco

More than 90% of targeted attacks start with email. If the typical office worker receives an average of 121 emails per day and 1 out of every 101 emails are malicious, chances are that your employees will come face-to-face with emails containing malware or social engineering scams. The top three most common themes of malicious emails are Billing/Invoicing, Package Delivery, and Scanned Documents. Since businesses can’t very well stop communicating via email, ...

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Why your small business should care about malware

Alyssa Sisco

Talking about the dangers associated with a malware infection can feel abstract for those who have never experienced it firsthand. To some, it may seem like a vague concept, not something that really requires you to take action. Most small business owners feel that it’s not going to happen to them and they have more pressing matters to attend to. However, they don’t usually realize that 47% of small businesses experienced at least one cyber attack in 2018 and ...

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Topics: Security Threats, Owners & Managers

How to backup data while working on the go

Ryan Aiken

Backing up and protecting your business’s data is a must! But how do you securely and continually backup your data when you’re always on the move? Fortunately, even if you’re rarely at your desk or even in the office, there are several ways to ensure your data is consistently backed up and secured. Read on to learn more about the mobility of modern data backup solutions.

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Topics: Cloud, Trends

How to extend the life of your phone system

Bob Tingwald

What business owner gets excited about spending money on equipment for their business? None, that I've ever met. Purchasing and installing a whole new business phone system certainly needs to be budgeted for. So, what can you do to keep your business phone system running for as long as possible? Here are a few tips to keep your phone system in optimal condition, for as long as possible.

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Topics: Equipment Purchases, Phone Systems