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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

5 Ways Cloud Storage Can Benefit Your Business

Chris Vilim
Due to the ease and efficiency it brings to businesses of all sizes, cloud storage has become a popular alternative to storing data on a physical on-site server. In fact, the cloud computing industry is expected to reach $150 billion by the end of 2020. With so many business owners deciding cloud storage is right for their organizations, there must be some compelling reasons to migrate. Read on to discover what benefits can cloud storage technology provide to small and midsize businesses like ...
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Topics: Cloud, Trends

Navigating the Mitel Connect Desktop App

James Thompson
Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...
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Topics: Cloud, Phone Systems

Mobile Device Management Is the Solution You Need for Mobile Workers

Wynn Obermeyer
In just the past few years, the way employees use mobile devices in the workplace has significantly shifted. The popularity of remote work options and the adoption of bring your own device (BYOD) programs have increased. Whether employees are using their own mobile device or a company-owned device, they can enjoy the flexibility and ease of working remotely, while employers benefit from increased productivity and efficiency. However, as more companies embrace employee mobility, they also need ...
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Topics: Trends, Network Security

Why your business needs an MSP that provides IT Consulting

Alyssa Sisco
If technology is an integral part of running your business — as it is for most businesses today — you shouldn’t restrict yourself to only seeing your IT Managed Service Provider when something is broken. Proactive planning and IT consulting should occur regularly in order to align your security solutions and business technology with your company’s plans for growth. If your MSP’s only focus is on fixing your technology after it breaks, you'll end up with recurring issues and technology that ...
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Topics: Owners & Managers, Our Company, Trends

What Should I Do If My System Is Hacked?

Wynn Obermeyer
There’s no question about it — getting hacked is every business owner’s nightmare. And when one employee’s computer is compromised, it can impact your entire network, infecting computers and devices across your organization, bringing your business to a screeching halt. The good news is that there are steps you can take immediately after you’re hacked to limit the damage to your business network.
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Topics: Staff Training, Security Threats, Data Breach, Network Security

Improve Password Security with These Easy Solutions

Chris Vilim
Most business owners and managers understand the important role that secure passwords play in protecting business data and accounts from being compromised. When you consider that business technology users maintain an average of 191 passwords, it only makes sense that not every organization wants to take on the considerable feat of ensuring their staff create unique and complex passwords for every application and account they have access to. Nevermind regularly updating all those passwords every ...
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Topics: Staff Training, The Workplace, Network Security

How to Create an Acceptable Use Policy

Wynn Obermeyer
While technology plays an important role in keeping your organization safe from data breaches, security risks, and other malicious online behavior, it can’t do all the work by itself. The most secure companies create a culture that includes risk management, where employees are invested in taking steps toward reducing incidents by minimizing risky behavior and working to protect their technology and data assets.
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Topics: Staff Training, The Workplace

6 Tips for Safely Shopping Online for the Holidays

Alyssa Sisco
As we make our way into the holiday season and start thinking about what we're buying everyone, it’s important to heighten our awareness of who we’re giving our credit card information to. Don’t let cyber criminals ruin your holiday celebrations! Take a minute to remind yourself, your friends, and your family how to keep personal information safe while online shopping for holiday gifts.
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Topics: Security Threats, Trends

How MSPs Help Clients Manage External Vendors

Barry Stackhouse
What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.
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Topics: Owners & Managers, Our Company

Top 5 Features of Microsoft Office 365

Angela Wight
Many small and midsize businesses are using Microsoft Office 365 to work more effectively across teams and offices. Office 365 is a suite of cloud-based applications that bring together all of Microsoft’s existing online applications (Access, Excel, OneNote, Outlook, PowerPoint, Publisher,Sway, and Word) into cloud services alongside Microsoft Teams.
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Topics: Cloud, Microsoft Products, Trends