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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Are You Taking Advantage of All 365 Has to Offer?

Kaitlin Schneider
Many businesses use Microsoft Office 365 to simplify and improve the way their teams work both individually and together. But with so many apps and features, some teams may not be taking advantage of everything that 365 has to offer. The software provides numerous ways to increase productivity, but some of those features are well-hidden. 
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Topics: Microsoft Products, The Workplace

Quick Tip: Are Your Documents Auto-saving to OneDrive?

Chris Vilim
Microsoft strives to make it easier for you to save Office 365 files and documents to the cloud, simplifying your storage solutions and making your data available from anywhere with a reliable Internet connection. Microsoft does this through OneDrive, their integrated cloud storage solution. And while it can be a handy tool, using OneDrive can sometimes inadvertently change some of your default settings. Are your documents not saving where you would like them to? You can easily change your ...
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Topics: Microsoft Products

Getting the Most out of Managed IT Security Services

Chris Vilim
It takes more than just a firewall or antivirus software to protect your business from today’s more sophisticated cyber threats. If you want to reduce your risk of attack, you need to have a layered security solution that works to protect your networks, devices and data from every vantage point.
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Topics: Network Security, Technology Planning

Juice Jacking: The Latest Tactic in a Hacker's Cyber Theft Arsenal

Kaitlin Schneider
Picture this: you’re at the airport, having just passed through a long-winding security line. You’re about to take your seat when you check the time on your phone, but then you notice that your battery has 3% remaining. Panic grips you immediately; you still have a 45-minute wait before you can board the plane. And your boarding pass is only accessible through your phone! You think, “Wait a second; I saw a USB charging station a few minutes ago.” You breathe a sigh of relief as you realize that ...
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Topics: Security Threats, Trends

Still Using the Same Antivirus You were 5 Years Ago?

Bill Weber
As technology advances, so too do cyber threats. Without proper antivirus (AV) software that can adequately prevent those ever-changing dangers, your device is at risk of being infected with viruses, worms or malware, and, traditionally, that malware has been file-based. Previous generations of AV would have sufficed against that particular threat. However, the name of the game is money—hackers no longer only use file-based malware, as their potential return on those attacks is significantly ...
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Topics: Security Threats, Network Security

What Your Small Business Needs to Know About the Future of Managed IT Services

Chris Vilim
Whether you are currently working with a managed service provider (MSP) or you plan to work with one in the future, it’s important to understand how MSPs are evolving to provide more secure, efficient and productive IT services for small business. Understanding the future of managed IT services will help your small business prepare for changes that may affect you. Here’s what small business owners need to know about the future of managed IT and IT service providers.
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Topics: Technology Planning

5 Ways Sway Hits the Refresh Button on Making Presentations

Kaitlin Schneider
Since 1987, people have used PowerPoint to create pristine presentations for a variety of purposes, including strategic overviews, year-end wrap ups, project proposals and photo slideshows, welcome screens and so much more. But did you know that Microsoft has another presentation tool?
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Topics: Cloud, Microsoft Products

7 Ways to Get the Most Value from Your Managed IT Services Contract

Chris Vilim
Managed service providers (MSPs) can provide a lot of value for companies that need outsourced IT support. A managed IT services contract details the ongoing services the MSP will provide to the company. And, while these service contracts offer a range of benefits for organizations, not every business is getting the full value from their contract.  Below, we’ll detail how you can get the most value from your MSP contract, as well as discuss signs that your MSP is helping you get your money’s ...
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Topics: Technology Planning

Spotting Spoofed or Phishing Emails on a Mobile Device

Joel Havenridge
You've probably noticed our previous updates covering phishing and how to identify phony emails. And, you've likely had a bit of practice with identifying them yourself on your work computer. But what about staying safe on your mobile device?  The rules for detecting spam and phishing hazards on your phone or tablet differ slightly than what you are used to doing in Outlook on your desktop or laptop. The process isn’t quite as straightforward, but you can still take precautionary steps to avoid ...
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Topics: Security Threats

Questions You Need to Ask When Interviewing an IT Security Consulting Firm

Chris Vilim
A layered approach to cyber security is more secure, but it is also more complex. If you do not have adequate resources or team members with IT security experience, the best way you can protect your business from security threats is by hiring a managed service provider (MSP) for IT security. A managed IT security provider has the knowledge, experience and resources to help keep your business protected from cyber security threats.
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Topics: Network Security, Technology Planning