Technology Unwrapped

When a small to midsize business switches to a new IT services provider, many experience friction as they get to know the latest IT support staff they’re working with. The onboarding experience can be an exhaustive process for some companies, which is one of the leading causes behind why many small businesses won’t switch providers even when they need more comprehensive support.

IT managers have a lot to focus on keeping their business technology running smoothly. They must respond quickly to help desk issues, monitor and update all technology systems, stay current with new technology solutions that can increase productivity and efficiency, and keep their skills sharp when it comes to cyber security. If the IT manager has staff, they also need to hire, train, and manage the team. All of that is a lot of responsibility!

When I talk to clients, I often ask them if they spend about 20 minutes a day looking for something. After all, 20 minutes is not that much time, or is it? Often, I get a big laugh followed by a response with a much more concerning amount of time, ranging between one to two hours. Really? Why?

Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.

According to the CNBC-SurveyMonkey Small Business Survey, more than 80% of small business owners expect a recession as interest rates rise to reduce inflation around the nation. Whether Omaha businesses experience a recession or not, we wanted to offer six valuable suggestions when you find yourself making decisions that impact your company and technology.

The days of a six-email chain to schedule a meeting will soon be in the rearview mirror for Outlook users. In May 2022, Microsoft announced an update to Outlook, which essentially integrates the web-based scheduling tool, Bookings with Outlook. Bookings in Outlook allows you and others to create custom meeting types for internal and external purposes according to your availability and preferences.

As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.

Communication is vital component for a business to run smoothly. A majority of businesses use emails to interact with coworkers and those outside of the company. This is a direct connection to the outside world; this also leaves your company at risk of hackers. Phishing is the most common way hackers try to gain access to your database. When it comes to phishing emails, the hacker relies on the end user to do most of the work. They can spoof the CEO’s email and act like them wanting the end ...

People around the world are finding ways to help Ukrainians who are fleeing their homes after the Russian invasion. Polish parents are leaving strollers at the train station for incoming Ukrainian mothers. Nonprofits, such as Nova Ukraine, are raising funds for medical supplies, food, and cots with blankets. Others are getting creative by purchasing several nights at Airbnb’s so families and groups of people can have a safe place to stay.   Unfortunately, malicious hackers are using this crisis ...

Are you ready to empower your employees as they face cyber scams and phishing emails entering their inbox? Training your staff to recognize common cyber threats will help your Omaha SMB block viruses and malware. But what should you train on? You will want to be certain you are prioritizing the best topics and training on up-to-date information. Here are some subjects worth including in your cyber security training: