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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Which IT Services Can Be Outsourced?

Chris Vilim
Do you find that your IT manager spends more time putting out fires than working on proactive tasks? It can be easy for IT managers to get overwhelmed when they try to handle all aspects of technology for a small business without the help of managed IT services. Many IT professionals are trying to stay up to date with the latest trends and security issues, all while managing the day-to-day IT operations of a small to midsize business. When they try to
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Topics: Owners & Managers

What are your business goals for 2020?

Alyssa Sisco
As we get closer to the end of 2019 you may have already begun planning for the new year. Has your team started discussing where you would like to see your business go and establishing a road map to guide you there? Have you put thought to how technology could be used to advance your business goals? When you work with CoreTech as your Managed Service Provider (MSP), you’re not just hiring someone to fix your technology when it breaks, you’re investing in a partner who assists in aligning your ...
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Topics: Owners & Managers, Technology Planning

Why your business needs an MSP that provides IT Consulting

Alyssa Sisco
If technology is an integral part of running your business — as it is for most businesses today — you shouldn’t restrict yourself to only seeing your IT Managed Service Provider when something is broken. Proactive planning and IT consulting should occur regularly in order to align your security solutions and business technology with your company’s plans for growth. If your MSP’s only focus is on fixing your technology after it breaks, you'll end up with recurring issues and technology that ...
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Topics: Owners & Managers, Our Company, Trends

How MSPs Help Clients Manage External Vendors

Barry Stackhouse
What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.
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Topics: Owners & Managers, Our Company

Are Your IT Staff About Ready to Quit?

Alyssa Sisco
According to Ponemon Institute, 65% of IT and security personnel are considering changing jobs or careers. This is due to their ever-increasing workload, the requirement of being on call 24/7, overload from constant notifications and alerts, and the pressure of taking on continuously-growing security threats. It's easy to see how all these stressors are mounting to create an unmanageable work environment. If your internal IT staff are getting burnt out, they’re not alone and it's time for ...
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Topics: Owners & Managers, The Workplace, Trends

What's Giving Business Owners Nightmares this October? Cyber Security Threats

Alyssa Sisco
October is Cyber Security Awareness Month! At CoreTech, we take cyber security seriously, so we talk about it A LOT. Our goal is for everyone we encounter to not only be aware of the magnitude of the cyber security threat landscape, but also that they have the tools and plans in place to prevent cyber attacks and security breaches. We have a lot of resources available on our website and realize the magnitude of cyber security can quickly become overwhelming. So, we wanted to take you on a ...
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Topics: Staff Training, Security Threats, Data Breach, Owners & Managers, Network Security

What Is a Business Continuity Plan and Why Is It Important?

Chris Vilim
A business continuity and disaster recovery plan — also called an IT service continuity plan — is a company document that outlines what should be done in the event of a “disaster”. This includes everything from natural disasters, like floods and fires, to server outages or security breaches and more. Every business’s continuity plan looks different, but most start with the following components:
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Topics: Data Breach, Owners & Managers, Network Security

10 Signs It’s Time to Hire a Managed Services Provider

Chris Vilim
Is your business experiencing growing pains? Growth within small to midsize businesses can rapidly change the way it operates. And this can start to put a lot of pressure on your internal IT team — whether that’s one person or a small group of staff helping out. It may be time to evaluate your technology needs and choose a path that will grow with your business on into the future. So, how do you know if your company is ready for this next step? Here are 10 signs it’s time to hire an IT managed ...
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Topics: Owners & Managers

Am I Spending Too Much for IT Support?

Chris Vilim
Are you paying too much for IT support? The answer may surprise you. The average cost of IT support for small businesses depends on the size and unique technology needs of the company. Though there is no magic number that each business should pay for tech support, average IT support costs and opportunity costs of not hiring professional help can give you a rough idea of how much you should be paying for support.
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Topics: Owners & Managers

Do you struggle to create a good work-life balance?

Esteban Hernandez
Having a job that promotes a healthy work-life balance positively correlates with employee well-being, satisfaction and organizational commitment. Personally, I have a lot to juggle between my work-life and home-life. Having a flexible job and employer that’s willing to work with my out-of-the-box, crazy lifestyle is the only way I am able to fully commit to both. How do I balance both my work and family and what can your business do to ensure a healthy work-life balance for your employees? ...
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Topics: Owners & Managers, The Workplace