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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What Is a Business Continuity Plan and Why Is It Important?

Chris Vilim
A business continuity and disaster recovery plan — also called an IT service continuity plan — is a company document that outlines what should be done in the event of a “disaster”. This includes everything from natural disasters, like floods and fires, to server outages or security breaches and more. Every business’s continuity plan looks different, but most start with the following components:
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Topics: Data Breach, Owners & Managers, Network Security

10 Signs It’s Time to Hire a Managed Services Provider

Chris Vilim
Is your business experiencing growing pains? Growth within small to midsize businesses can rapidly change the way it operates. And this can start to put a lot of pressure on your internal IT team — whether that’s one person or a small group of staff helping out. It may be time to evaluate your technology needs and choose a path that will grow with your business on into the future. So, how do you know if your company is ready for this next step? Here are 10 signs it’s time to hire an IT managed ...
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Topics: Owners & Managers

Am I Spending Too Much for IT Support?

Chris Vilim
Are you paying too much for IT support? The answer may surprise you. The average cost of IT support for small businesses depends on the size and unique technology needs of the company. Though there is no magic number that each business should pay for tech support, average IT support costs and opportunity costs of not hiring professional help can give you a rough idea of how much you should be paying for support.
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Topics: Owners & Managers

Do you struggle to create a good work-life balance?

Esteban Hernanez
Having a job that promotes a healthy work-life balance positively correlates with employee well-being, satisfaction and organizational commitment. Personally, I have a lot to juggle between my work-life and home-life. Having a flexible job and employer that’s willing to work with my out-of-the-box, crazy lifestyle is the only way I am able to fully commit to both. How do I balance both my work and family and what can your business do to ensure a healthy work-life balance for your employees? ...
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Topics: Owners & Managers, The Workplace

How Much Should I Spend for IT Support?

Chris Vilim
Whether you spend most of your time working in your line of business applications, on your internal network or communication tools, in the cloud - the technology you use every day is critical to both your present success and your future growth. To support the effectiveness and efficiency of your technology, businesses need to create a dedicated budget for IT that takes into consideration both their size and specific needs — but how do you strike a balance with your IT budget to ensure that ...
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Topics: Owners & Managers, Trends

Is your voice and data cabling up to code?

Rick Shepherd
When it comes to installing voice and data cabling, there is more to take into consideration than just performance – you also need to consider safety codes and standards. No business wants to spend thousands of dollars on cabling just to find out they used the wrong type in the wrong area and have to shell out more money to redo the work properly. Cat5 and Cat6 cables most commonly come with two types of jackets: CMR and CMP. Their safety ratings are defined by the NEC (National Electrical ...
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Topics: Equipment Purchases, Owners & Managers

Aligning Cyber Security with your Business Strategy

Alyssa Sisco
Since digital transformation has taken the business world by storm, many business owners remain uncertain on how to integrate cyber security with their business strategy and daily workflows. First, it’s important for business owners to understand that security is not simply a process performed in the background, but when it's ingrained with business processes, it enables your business to thrive. So, how do you get cyber security and business strategy to align and work cohesively?
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Topics: Owners & Managers, Network Security

Why you should keep your MSP in the loop

Derek Warak
When it comes to managing your business, there are so many things to monitor and keep track of. Supplies need to be stocked, office space must be organized and used efficiently, employees need to be kept happy and morale needs to remain high. One additional thing that should be done - but is often overlooked - is making sure your MSP is kept up-to-date on employees leaving the company.
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Topics: Owners & Managers, The Workplace

Why your small business should care about malware

Alyssa Sisco
Talking about the dangers associated with a malware infection can feel abstract for those who have never experienced it firsthand. To some, it may seem like a vague concept, not something that really requires you to take action. Most small business owners feel that it’s not going to happen to them and they have more pressing matters to attend to. However, they don’t usually realize that 47% of small businesses experienced at least one cyber attack in 2018 and the damage malware can cause to an ...
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Topics: Security Threats, Owners & Managers

Own a business in Omaha and need IT help?

Alyssa Sisco
It’s hard to run a business when you’re constantly being interrupted by computer restarts, unreliable internet connections, or frequently dropped calls. Yet, many small businesses just live with these frustrations because they don’t have the time or resources to find and fix the issue. Or, they simply get stuck in a break/fix loop with old technology or temporary fixes. We get that most small to midsize businesses in Omaha can’t shell out the resources to employ their own team of IT ...
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Topics: Owners & Managers, The Workplace, Local Omaha News