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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Why your business needs an MSP that provides IT Consulting

Alyssa Sisco
If technology is an integral part of running your business — as it is for most businesses today — you shouldn’t restrict yourself to only seeing your IT Managed Service Provider when something is broken. Proactive planning and IT consulting should occur regularly in order to align your security solutions and business technology with your company’s plans for growth. If your MSP’s only focus is on fixing your technology after it breaks, you'll end up with recurring issues and technology that ...
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Topics: Owners & Managers, Our Company, Trends

How MSPs Help Clients Manage External Vendors

Barry Stackhouse
What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.
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Topics: Owners & Managers, Our Company

Are Your IT Staff About Ready to Quit?

Alyssa Sisco
According to Ponemon Institute, 65% of IT and security personnel are considering changing jobs or careers. This is due to their ever-increasing workload, the requirement of being on call 24/7, overload from constant notifications and alerts, and the pressure of taking on continuously-growing security threats. It's easy to see how all these stressors are mounting to create an unmanageable work environment. If your internal IT staff are getting burnt out, they’re not alone and it's time for ...
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Topics: Owners & Managers, The Workplace, Trends

What's Giving Business Owners Nightmares this October? Cyber Security Threats

Alyssa Sisco
October is Cyber Security Awareness Month! At CoreTech, we take cyber security seriously, so we talk about it A LOT. Our goal is for everyone we encounter to not only be aware of the magnitude of the cyber security threat landscape, but also that they have the tools and plans in place to prevent cyber attacks and security breaches. We have a lot of resources available on our website and realize the magnitude of cyber security can quickly become overwhelming. So, we wanted to take you on a ...
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Topics: Staff Training, Security Threats, Data Breach, Owners & Managers, Network Security

What Is a Business Continuity Plan and Why Is It Important?

Chris Vilim
A business continuity and disaster recovery plan — also called an IT service continuity plan — is a company document that outlines what should be done in the event of a “disaster”. This includes everything from natural disasters, like floods and fires, to server outages or security breaches and more. Every business’s continuity plan looks different, but most start with the following components:
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Topics: Data Breach, Owners & Managers, Network Security

10 Signs It’s Time to Hire a Managed Services Provider

Chris Vilim
Is your business experiencing growing pains? Growth within small to midsize businesses can rapidly change the way it operates. And this can start to put a lot of pressure on your internal IT team — whether that’s one person or a small group of staff helping out. It may be time to evaluate your technology needs and choose a path that will grow with your business on into the future. So, how do you know if your company is ready for this next step? Here are 10 signs it’s time to hire an IT managed ...
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Topics: Owners & Managers

Am I Spending Too Much for IT Support?

Chris Vilim
Are you paying too much for IT support? The answer may surprise you. The average cost of IT support for small businesses depends on the size and unique technology needs of the company. Though there is no magic number that each business should pay for tech support, average IT support costs and opportunity costs of not hiring professional help can give you a rough idea of how much you should be paying for support.
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Topics: Owners & Managers

Do you struggle to create a good work-life balance?

Esteban Hernandez
Having a job that promotes a healthy work-life balance positively correlates with employee well-being, satisfaction and organizational commitment. Personally, I have a lot to juggle between my work-life and home-life. Having a flexible job and employer that’s willing to work with my out-of-the-box, crazy lifestyle is the only way I am able to fully commit to both. How do I balance both my work and family and what can your business do to ensure a healthy work-life balance for your employees? ...
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Topics: Owners & Managers, The Workplace

How Much Should I Spend for IT Support?

Chris Vilim
Whether you spend most of your time working in your line of business applications, on your internal network or communication tools, in the cloud - the technology you use every day is critical to both your present success and your future growth. To support the effectiveness and efficiency of your technology, businesses need to create a dedicated budget for IT that takes into consideration both their size and specific needs — but how do you strike a balance with your IT budget to ensure that ...
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Topics: Owners & Managers, Trends

Is your voice and data cabling up to code?

Rick Shepherd
When it comes to installing voice and data cabling, there is more to take into consideration than just performance – you also need to consider safety codes and standards. No business wants to spend thousands of dollars on cabling just to find out they used the wrong type in the wrong area and have to shell out more money to redo the work properly. Cat5 and Cat6 cables most commonly come with two types of jackets: CMR and CMP. Their safety ratings are defined by the NEC (National Electrical ...
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Topics: Equipment Purchases, Owners & Managers