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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

5 Reasons Why Your Employees Need Professional Headsets

Kaitlin Schneider
When our company first switched to remote work, it was a bit of an adjustment. I had to get used to sharing the dining room of a one-bedroom apartment as an office with my fiancé. When we had meetings, we didn’t want to interrupt the other’s workflow, so headphones were necessary.  For a time, I settled for the subpar voice and sound quality of a simple pair of earbuds. And, those earbuds sufficed, for a time. But then the sound started cutting out. So, I had to find a different pair, and the ...
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Topics: Equipment Purchases, The Workplace

Do I Need a Firewall When Employees Work Remotely?

Joel Havenridge
With more small businesses turning to a remote workforce, protecting business operations and data is crucial. As a business owner, you most likely will need multiple firewalls to provide the necessary security required by remote access. This includes both an on-premise appliance and software that runs on the remote computers your employees use at home.  Evaluating the use and risk of your IT solutions will go a long way in deciding which firewalls you need so you can get the most benefits of ...
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Topics: Equipment Purchases, Network Security

New vs. Old: 3 Reasons Why You Should Invest in a Contemporary Business Phone System

Jason Hahn
It can be exciting getting a new phone system and all the technology that comes along with it. Often, there is the hope that the new system will do everything the old system can do, plus a whole lot more. The reality is, there are going to be quite a few changes, and they may take some getting used to. Saying goodbye to that reliable old system doesn't need to be painful, if you are ready to embrace the changes. Most modern systems don't have the same functions as older systems. But, this ...
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Topics: Equipment Purchases, Phone Systems

What’s the Best Phone System for My Business?

Chris Vilim
Are you trying to figure out what phone system is best for your business? It’s an important decision that typically comes down to a choice between on-premise or cloud-based solutions. On-premise systems are managed with infrastructure housed at your business’s physical location, hence the name. Cloud systems, on the other hand, are hosted by a third party platform in the cloud. Cloud-based phone systems are a strong option for small to midsize businesses. These systems feature top-of-the line ...
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Topics: Equipment Purchases, Phone Systems

Is Your Voice and Data Cabling Up to Code?

Rick Shepherd
When it comes to installing voice and data cabling, there is more to take into consideration than just performance – you also need to consider safety codes and standards. No business wants to spend thousands of dollars on cabling just to find out they used the wrong type in the wrong area and have to shell out more money to redo the work properly. Cat5 and Cat6 cables most commonly come with two types of jackets: CMR and CMP. Their safety ratings are defined by the NEC (National Electrical ...
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Topics: Equipment Purchases, Owners & Managers

Is Unified Communications worth the investment?

CoreTech Staff
Over 46% of companies are increasing their IT budget to invest in Unified Communications (UC). But, why? If so many businesses are convinced UC is the right place to invest their money, there must be some compelling reasons. So, let’s take a look at your business. What are your goals for the coming year(s)? Are you looking to improve productivity, efficiency, collaboration, customer service or client retention? Is your business currently growing or adding options for remote work? If this sounds ...
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Topics: Equipment Purchases, Trends, Phone Systems

What is VoIP? How does it benefit your business?

CoreTech Staff
Would you be surprised to find out you're already using VoIP? Unless you live on a deserted island, VoIP has already become a part of your daily life--you just may not have realized it!  Since Voice over Internet Protocol (VoIP) phones offer the same functionality as traditional, analog phones, you’re not going to see a difference in the way you make or receive calls. The difference is in the way the information travels. It simply takes analog audio signals and transmits them over the internet ...
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Topics: Equipment Purchases, Phone Systems

The risks of unpatched applications and unsupported equipment

CoreTech Staff
Everyday more technology processes are automated, saving us from performing tedious tasks over and over. However, the technology that helps us and makes our lives easier is also used by hackers and cybercriminals to take advantage of us. Hackers use automation to build bots that continuously search the internet for unpatched and vulnerable devices to infect. In fact, almost 30% of all internet traffic is made up of bad bots such as hacking tools, impersonators, scrapers and spammers. Once a ...
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Topics: Security Threats, Data Breach, Equipment Purchases, Network Security

TOSHIBA phone systems end of life – now what?

CoreTech Staff
On March 21, 2017, Authorized Toshiba Dealers received e-mails stating “We regret to inform you, that as part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to wind-down our Telecommunications Systems Division (TSD) business starting immediately.” Toshiba's 250 dealers, with over 500 offices, were stunned by this news. TSD had operated in the United States since 1975 and was in the top 3 market share for small and midsized business phone systems. 
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Topics: Equipment Purchases, Phone Systems

A Cabling Guide for Your Business [+ Infographic]

Rick Shepherd
The cabling in your business is mainly out of sight. It's hidden in walls, ceilings and maybe in conduits. Understandably, most people don’t give it much thought. Nevertheless, voice and data cabling is a very important piece of running a business. It directly impacts the work that your business is able to do. Additionally, the cabling industry has seen some dramatic changes over time. Check out the infographic below to learn what you should take into consideration when making cabling decisions ...
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Topics: Equipment Purchases, Owners & Managers, Phone Systems