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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What’s the Best Phone System for My Business?

Chris Vilim
Are you trying to figure out what phone system is best for your business? It’s an important decision that typically comes down to a choice between on-premise or cloud-based solutions. On-premise systems are managed with infrastructure housed at your business’s physical location, hence the name. Cloud systems, on the other hand, are hosted by a third party platform in the cloud. Cloud-based phone systems are a strong option for small to midsize businesses. These systems feature top-of-the line ...
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Topics: Equipment Purchases, Phone Systems

Is your voice and data cabling up to code?

Rick Shepherd
When it comes to installing voice and data cabling, there is more to take into consideration than just performance – you also need to consider safety codes and standards. No business wants to spend thousands of dollars on cabling just to find out they used the wrong type in the wrong area and have to shell out more money to redo the work properly. Cat5 and Cat6 cables most commonly come with two types of jackets: CMR and CMP. Their safety ratings are defined by the NEC (National Electrical ...
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Topics: Equipment Purchases, Owners & Managers

How to extend the life of your phone system

Bob Tingwald
What business owner gets excited about spending money on equipment for their business? None, that I've ever met. Purchasing and installing a whole new business phone system certainly needs to be budgeted for. So, what can you do to keep your business phone system running for as long as possible? Here are a few tips to keep your phone system in optimal condition, for as long as possible.
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Topics: Equipment Purchases, Phone Systems

Is Unified Communications worth the investment?

Alyssa Sisco
Over 46% of companies are increasing their IT budget to invest in Unified Communications (UC). But, why? If so many businesses are convinced UC is the right place to invest their money, there must be some compelling reasons. So, let’s take a look at your business. What are your goals for the coming year(s)? Are you looking to improve productivity, efficiency, collaboration, customer service or client retention? Is your business currently growing or adding options for remote work? If this sounds ...
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Topics: Equipment Purchases, Trends, Phone Systems

What is VoIP? How does it benefit your business?

Alyssa Sisco
Would you be surprised to find out you're already using VoIP? Unless you live on a deserted island, VoIP has already become a part of your daily life--you just may not have realized it!  Since Voice over Internet Protocol (VoIP) phones offer the same functionality as traditional, analog phones, you’re not going to see a difference in the way you make or receive calls. The difference is in the way the information travels. It simply takes analog audio signals and transmits them over the internet ...
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Topics: Equipment Purchases, Phone Systems

The risks of unpatched applications and unsupported equipment

Alyssa Sisco
Everyday more technology processes are automated, saving us from performing tedious tasks over and over. However, the technology that helps us and makes our lives easier is also used by hackers and cybercriminals to take advantage of us. Hackers use automation to build bots that continuously search the internet for unpatched and vulnerable devices to infect. In fact, almost 30% of all internet traffic is made up of bad bots such as hacking tools, impersonators, scrapers and spammers. Once a ...
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Topics: Security Threats, Data Breach, Equipment Purchases, Network Security

TOSHIBA phone systems end of life – now what?

Mike Tushner
On March 21, 2017, Authorized Toshiba Dealers received e-mails stating “We regret to inform you, that as part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to wind-down our Telecommunications Systems Division (TSD) business starting immediately.” Toshiba’s 250 dealers, with over 500 offices were stunned, since TSD had operated in the U.S. since 1975 and was in the top 3 market share for small to medium sized business telephone systems for decades. Dealers ...
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Topics: Equipment Purchases, Phone Systems

A cabling guide for your business (infographic)

Rick Shepherd
The cabling in your business is mainly out of site; hidden in walls, ceilings, and maybe in conduits. So, most people don’t give it much thought. But cabling is a very important piece of running a business. It directly impacts the work that your business is able to do. Additionally, the c abling industry has seen some dramatic changes over time. Check out the infographic to learn what you should take into consideration when making cabling decisions for your business.
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Topics: Equipment Purchases, Owners & Managers, Phone Systems

What should I look for when buying a new computer?

Ryan Aiken
In this world of ever-changing technology, staying up-to-date and standardizing your computers can be overwhelming. It doesn’t make things easier when it seems like vendors want to sell you the high-end computers, rather than set you up with something more practical (sounds like a car salesman, right?). Looking for a new computer is going to be a lot like looking for a new car. When you’re shopping for a new car, you tend to know the size, trim, brand, etc.… With computers, it will be the same, ...
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Topics: Equipment Purchases, Owners & Managers

The cost of doing nothing

Chris Vilim
Getting a sleek, shiny, brand-new computer is an exciting experience. You have the opportunity to customize it to fit your needs perfectly. You have so much space for everything you’re going to need and seek to accomplish. Every program and web page works instantly, making each task feel effortless. However, technology doesn’t stand still. Innovation constantly materializes and propels the industry forward. Within just a few years, computers become incapable of keeping up with the latest ...
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Topics: Equipment Purchases, Owners & Managers