Technology Unwrapped

As an IT Manager, is it a struggle to implement preventative measures to detect, respond to, and mitigate insider threats? If they materialize, the insider threats can result in financial loss, reputational damage, legal and regulatory non-compliance, operational disruption, and negative impact on stakeholder, customer, and employee morale. Helping others in your organization realize the importance of preventing and managing insider threats and getting behind your process can be challenging. ...

Almost every day in the news, business owners hear about data breaches compromising confidential information. Have you ever wondered what cybercriminals do with the sensitive data they steal? The stolen data is misused to compromise your online identity, make fraudulent purchases, and is sold to unauthorized third parties. Cybercriminals also use the stolen information to hack into other accounts you maintain to steal more information, data, and money without your knowledge.

Thanks to the incredible advancements in cloud computing, technology experts are recommending a move to cloud-based data collection and storage solutions for all kinds of reasons. Small businesses, though, have individualized needs and goals for their technology and question the one-size-fits-all approach of moving to the cloud. Cloud computing has empowered businesses of all sizes to achieve the following:

A hybrid workforce model offers the best of both worlds, bringing the flexibility and convenience of remote work with the collaboration and camaraderie of a traditional office. By creating a productive and engaged workforce, companies can give employees a healthy work-life balance while ensuring they have the resources they need to succeed. 

A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...

New research shows automation is key to the survival of small and medium-sized businesses (SMBs), as they are under pressure like never before. In today’s global marketplace, SMBs must compete with large enterprises that have the scale and resources to invest in new technology initiatives – including artificial intelligence (AI) and robotic process automation (RPA). Luckily, AI, RPA, and automation technologies are now available and affordable for SMBs.

Years ago, your IT may have been managed in-house, with an internal IT support person or team of on-call technicians to handle user requests and hardware and software updates. However, today’s organizations rely on complicated systems: cloud computing, servers, voice and conferencing, mobile tools, and more. This complexity makes in-house IT management difficult, especially for organizations that rely on a single IT person. Tasking one employee to oversee user support, network maintenance, ...

IT managers have a lot to focus on keeping their business technology running smoothly. They must respond quickly to help desk issues, monitor and update all technology systems, stay current with new technology solutions that can increase productivity and efficiency, and keep their skills sharp when it comes to cyber security. If the IT manager has staff, they also need to hire, train, and manage the team. All of that is a lot of responsibility!

When you have good employees, you want to show your team members you value their dedication and hard work. Increased compensation or a bonus is great, however, quality tools to do their job can also contribute to retaining high-quality staff long-term, while also contributing to their productivity. Technology has evolved from a tool to enhance your system’s efficiency to an integral business component. The impact of technology in the workplace is so pervasive that it is impossible to imagine ...