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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Angela Wight

Angela Wight
As Marketing & Communications Director, Angela oversees marketing, administration and bookkeeping, as well as completing a number of marketing projects for CoreTech.

Author's Posts

How Your SMB Can Benefit from Outsourced IT Support

Angela Wight
Information technology is the backbone of an organization, providing critical infrastructure and services that keep businesses running smoothly. IT teams manage corporate data and assets and deliver information and services to users. As the primary source of information and technology for the workforce, IT professionals are responsible for keeping employees productive while growing and evolving as an organization. IT professionals are also responsible for the safety and security of the network ...
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Topics: Outsourced IT, IT Support

What Does Strategic Planning Look Like for My SMB? (+3 Results)

Angela Wight
A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...
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Topics: The Workplace, Technology Planning

Why Should My SMB Focus on Automation?

Angela Wight
New research shows automation is key to the survival of small and medium-sized businesses (SMBs), as they are under pressure like never before. In today’s global marketplace, SMBs must compete with large enterprises that have the scale and resources to invest in new technology initiatives – including artificial intelligence (AI) and robotic process automation (RPA). Luckily, AI, RPA, and automation technologies are now available and affordable for SMBs.
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Topics: The Workplace, Trends

Why Outsourcing IT Support Makes Sense for Small Businesses

Angela Wight
Years ago, your IT may have been managed in-house, with an internal IT support person or team of on-call technicians to handle user requests and hardware and software updates. However, today’s organizations rely on complicated systems: cloud computing, servers, voice and conferencing, mobile tools, and more. This complexity makes in-house IT management difficult, especially for organizations that rely on a single IT person. Tasking one employee to oversee user support, network maintenance, ...
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Topics: The Workplace, Trends

9 Benefits of Supplementing Your Internal IT

Angela Wight
IT managers have a lot to focus on keeping their business technology running smoothly. They must respond quickly to help desk issues, monitor and update all technology systems, stay current with new technology solutions that can increase productivity and efficiency, and keep their skills sharp when it comes to cyber security. If the IT manager has staff, they also need to hire, train, and manage the team. All of that is a lot of responsibility!
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Topics: Owners & Managers, IT Support

How to Retain Staff and Drive Innovation With Technology

Angela Wight
When you have good employees, you want to show your team members you value their dedication and hard work. Increased compensation or a bonus is great, however, quality tools to do their job can also contribute to retaining high-quality staff long-term, while also contributing to their productivity. Technology has evolved from a tool to enhance your system’s efficiency to an integral business component. The impact of technology in the workplace is so pervasive that it is impossible to imagine ...
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Topics: The Workplace, IT Support

How do I Find the Best IT Support for My Business?

Angela Wight
Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.
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Topics: Owners & Managers, Our Company, Outsourced IT, IT Support

What to Put in a Ransomware Response Plan for Your Business

Angela Wight
Cybercriminals use ransomware to infect a network or desktop and lock or encrypt vital files and data until a ransom is paid. The ransom could be high and financially debilitate a business. More often than not, sensitive data isn’t released even after the ransom is paid. The only guaranteed result of paying a ransom is the cybercriminal receiving funds to keep harming other businesses. 
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Topics: Staff Training, Security Threats, Outsourced IT, Disaster Recovery

Prevent Ransomware and Protect Your Business

Angela Wight
Ransomware is malware that infects a system or network and either locks the device or blocks off files until business owners pay a ransom. Ransomware and data breaches can be catastrophic to a business that doesn't take proper security measures and is vulnerable to attack. They are either crushed by the financial loss of downtime or by the permanent loss of confidential, sensitive data – data that could be sold on the dark web or used to harm customers and employees.
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Topics: Security Threats, Data Breach, IT Support, Disaster Recovery

Why Your Small Business is Not Prepared for a Cyber Attack

Angela Wight
You have installed layered security systems, and created backups, onsite and offsite. You may have even hired the best Omaha IT professionals to monitor your security, and yet, your business is still at risk. How can this be? You may be thinking the answer is because of the constant sophistication of cyber-attacks, and you are not wrong about that. However, the greatest weakness and biggest risk to your small business IT security is your staff, the people who are in your system every day. 
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Topics: Security Threats, IT Support