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Is Unified Communications worth the investment?

Alyssa Sisco

Over 46% of companies are increasing their IT budget to invest in Unified Communications (UC). But, why? If so many businesses are convinced UC is the right place to invest their money, there must be some compelling reasons.

So, let’s take a look at your business. What are your goals for the coming year(s)? Are you looking to improve productivity, efficiency, collaboration, customer service or client retention? Is your business currently growing or adding options for remote work? If this sounds like the vision you’re working toward, UC could provide the tools you need to get there.

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Topics: Equipment Purchases, Trends, Phone Systems

Why you should use a single managed services provider

Derek Warak

One MSP for voice and data is almost necessary in today’s world. Now that everything is connected through integrations, if one application stops working, it can hold up your entire process. You need to be able to have issues identified and resolved as quickly as possible, to maintain the flow of business. Not only does downtime cut down on productivity, it also puts people in a grumpy mood. According to a survey from the National Small Business Association, 41% of companies said that their biggest technology challenge is “the time it takes to fix issues”. Everything seems to rely on technology so keeping it running as smoothly as possible is one of the most important aspects of business.

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Topics: Owners & Managers, Trends

Why do I need to restart my computer?

Barry Stackhouse

Just thinking of the possibility of having to shut down your computer can stress some people out. Many of us have gotten to the point where we're logged in to several programs, working on multiple assignments at once. Thus, having to restart your computer and start-up/log-in to each application again seems like a lot of work. But what you don't realize is that you're actually wasting more time and causing more problems for yourself by never rebooting your computer.

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Topics: The Workplace, Trends

How to keep your business secure while allowing staff to work remotely

Alyssa Sisco

With the right company culture and technology tools, it’s possible to work effectively and efficiently while outside of the office. Given access to email, chat, video conferencing, cloud collaboration tools, and more, there aren’t a lot of office jobs that can’t be done off-site. Studies show that flexible work options reduce turnover, improve morale and to top it all off, over two-thirds of employers report increased productivity among their telecommuters.

Taking all this into consideration, it's no wonder why the number of people spending at least some of their hours each week working remotely is continuing to rise. When a business decides that allowing their staff to work remotely could positively impact their business, there are some steps they need to take to ensure that they have the proper security measures in place. Here are a few items your business should implement to thwart a cyber attack:

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Topics: Owners & Managers, Trends, Network Security

The shift from ransomware to cryptomining

Alyssa Sisco

In its earliest days, ransomware wasn’t much of a threat, because it couldn’t actually encrypt data. But that was in the 80's and 90's, those days are long over in the field of technology. Within the past few years, not only has ransomware become a formidable threat but it has also grown exponentially. The world experienced a growth from 3.2 million ransomware attacks in 2014, to 3.8 million in 2015. Then, in 2016, ransomware attacks jumped to a staggering 638 million. Not only did the amount of attacks increase, but the ransoms themselves shot up from an average of $373 per computer in 2014, to $1,077 per computer in 2016. With 241,000 new variants of ransomware created in 2016 (about 660 new variants per day) anti-malware software was struggling to keep up.

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Topics: Security Threats, Trends, Network Security

Strengthen your competitive advantage with these technologies

Emily Moulder

All businesses, regardless of size, are constantly faced with the challenge of keeping up with their competitors. Technology innovation is quickly becoming the driver of marketplace competition. New technologies have changed the pace and expectations of business processes. While you can’t predict future technologies, here are five that are currently fueling the competitive advantage of small and midsize businesses.

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Topics: Trends

Top 5 technology trends for Omaha small business

Emily Moulder

Technology has grown to become an intelligent, digital mesh of people, equipment, and services. While advancements in technology are improving the way in which we conduct business, it means we must also keep up with it. Adopting new technologies for your business not only can save time and money, but can efficiently speed up business processes as well. Small Omaha businesses are implementing these advanced technologies to not only improve business functions, but give themselves a competitive advantage. As a small Omaha business, adopting these tech trends can provide you with a way to stand out from your competition and optimize business operations.  

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Topics: Trends

Word quick tips to increase your productivity

Lauren Hunter

Take advantage of all Microsoft Word has to offer your business and your work flow. After reading these tips and tricks, go ahead and try them out, and watch the productivity increase!

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Topics: Trends

Mobile device app security

Lauren Hunter


What mobile device apps do you use on a daily basis? From weather to news to games, mobile devices come with it all. Apps are easy to download, often free, and they are so convenient to download that you might not be thinking of some key security questions before installing that application on your device.

People who would never open an email attachment from a stranger buy apps without considering the possible consequences. You need to watch out for apps that are malicious. Hackers could steal your personal information, others' contact information, or passwords if you download a malicious app. Fortunately, there are several steps you can take so this does not happen to you.
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Topics: Security Threats, Trends

Tax season security tips

Lauren Hunter

The tax deadline is right around the corner. While most dread this time of year, for obvious reasons, there are many cybercriminals out there lurking for your personal data. It is important you take the right precautions to stay secure this tax season.

So, what is the worst that could possibly happen? To sum it up in just two words, identity theft. In 2014, $5.8 billion was given to identity thieves by the IRS due to fraudulent returns. Don't become a victim of identity theft by leaving your personal information open to cyber criminals.
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Topics: Trends