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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Benefits of Using Microsoft Teams

Alyssa Sisco
Teams is Microsoft's cloud-based communication platform that offers chat, video and audio calling, file sharing, and collaborative file editing. Since it's hosted in the cloud, you can access it on any device, from anywhere you have an internet connection. This communication tool is great for businesses of any size, and assists in facilitating effective communication between teammates, whether they're in the next cubical over, or across the country.
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Topics: Microsoft Products, Trends

A New First Line of Defense: Umbrella DNS Filtering

Alyssa Sisco
When thinking about cyber security threats, does it ever concern you how many threats are sitting out there, just on the other side of your firewall? What if we told you that your business could expand that cyber security shield further out — away from your internal network? The more space placed between your data and bad actors, and the more chances your security applications have to spot and stop malicious code before it acts, the better. That’s why we’re excited to offer Cisco Umbrella DNS ...
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Topics: Cloud, Trends, Network Security

Benefits and Risks Associated with Artificial Intelligence (AI)

Damon Hagerty
The concept of artificial intelligence (AI) can make people uncomfortable. However, the more factual information people learn about it, the less it will seem like a sci-fi nightmare coming true. So, what exactly is artificial intelligence? Machines or programs that respond to stimulation consistent with traditional responses from humans, given the human capacity for contemplation, judgment, and intention. This allows for decisions, which generally require a human level of expertise, to be made ...
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Topics: Trends

9 Reasons to Outsource Your IT

Angela Wight
Years ago, your IT may have been managed in-house, with an internal IT support person or team of on-call technicians to handle user requests and hardware and software updates. However, today’s organizations rely on complicated systems: cloud computing, servers, voice and conferencing, mobile tools, and more. This complexity makes in-house IT management difficult, especially for organizations that rely on a single IT person. Tasking one employee to oversee user support, network maintenance, ...
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Topics: The Workplace, Trends

The Importance of Mobile Device Security

Alyssa Sisco
One of your sales reps just made it back to the office after a morning jam-packed with meetings. While speaking with his manager about all the conversations he had with current and potential clients, he realizes that he has no idea where his tablet went…. He knows he had it at stops one and two, but after that, he can’t recall if he used his tablet or his smartphone. Now, beyond the monetary expense of the tablet itself and the time spent configuring the proper applications, the most concerning ...
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Topics: Data Breach, Trends, Network Security

Microsoft’s push for Businesses to upgrade from Skype for Business to Microsoft Teams

Alyssa Sisco
No official End-of-Life date has been announced for Skype for Business thus far, but that doesn’t mean it’s not being phased out. Microsoft is confident that Microsoft Teams will be able to meet the messaging, meeting, and calling needs of businesses with 500 users or less. So, as of November 2018, if Microsoft believes a Skype for Business user would be better served by Microsoft Teams, they will push them to upgrade from Skype to Teams. New organizations looking for a Microsoft communication ...
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Topics: Microsoft Products, Trends

How Much Should I Spend for IT Support?

Chris Vilim
Whether you spend most of your time working in your line of business applications, on your internal network or communication tools, in the cloud - the technology you use every day is critical to both your present success and your future growth. To support the effectiveness and efficiency of your technology, businesses need to create a dedicated budget for IT that takes into consideration both their size and specific needs — but how do you strike a balance with your IT budget to ensure that ...
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Topics: Owners & Managers, Trends

Are Video Conferencing Solutions HIPAA Compliant?

Tom Montgomery
Online video conferencing is proving to be a valuable tool for small and midsize offices, including those in the healthcare industry. When integrated with other communication platforms like email, telephony, and instant messaging, online video conferencing brings a competitive advantage to your business by reducing travel time and associated costs, increasing employee attendance, and improving the organizational structure of meetings. But there are some important considerations to make when ...
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Topics: Trends

10 Most Commonly Used Brands in Phishing Attacks

Alyssa Sisco
Phishing is a common tactic used by cyber criminals, as it can be very lucrative but doesn’t require as much technical, hacking know-how as other types of cyber attacks. Hackers often bank on you recognizing a brand name and being one-of-many that have an account with that company. With this in mind they convince you that the phishing email is legitimate. Often claiming that you’ve been locked out of your account, a payment didn’t go through, you need to update your information, or anything ...
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Topics: Staff Training, Security Threats, Trends

How to backup data while working on the go

Ryan Aiken
Backing up and protecting your business’s data is a must! But how do you securely and continually backup your data when you’re always on the move? Fortunately, even if you’re rarely at your desk or even in the office, there are several ways to ensure your data is consistently backed up and secured. Read on to learn more about the mobility of modern data backup solutions.
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Topics: Cloud, Trends