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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

How Much Should I Spend for IT Support?

Chris Vilim
Whether you spend most of your time working in your line of business applications, on your internal network or communication tools, in the cloud - the technology you use every day is critical to both your present success and your future growth. To support the effectiveness and efficiency of your technology, businesses need to create a dedicated budget for IT that takes into consideration both their size and specific needs — but how do you strike a balance with your IT budget to ensure that ...
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Topics: Owners & Managers, Trends

Are Video Conferencing Solutions HIPAA Compliant?

Tom Montgomery
Online video conferencing is proving to be a valuable tool for small and midsize offices, including those in the healthcare industry. When integrated with other communication platforms like email, telephony, and instant messaging, online video conferencing brings a competitive advantage to your business by reducing travel time and associated costs, increasing employee attendance, and improving the organizational structure of meetings. But there are some important considerations to make when ...
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Topics: Trends, Health Care

10 Most Commonly Used Brands in Phishing Attacks

Alyssa Sisco
Phishing is a common tactic used by cyber criminals, as it can be very lucrative but doesn’t require as much technical, hacking know-how as other types of cyber attacks. Hackers often bank on you recognizing a brand name and being one-of-many that have an account with that company. With this in mind they convince you that the phishing email is legitimate. Often claiming that you’ve been locked out of your account, a payment didn’t go through, you need to update your information, or anything ...
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Topics: Staff Training, Security Threats, Trends

How to backup data while working on the go

Ryan Aiken
Backing up and protecting your business’s data is a must! But how do you securely and continually backup your data when you’re always on the move? Fortunately, even if you’re rarely at your desk or even in the office, there are several ways to ensure your data is consistently backed up and secured. Read on to learn more about the mobility of modern data backup solutions.
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Topics: Cloud, Trends

Is Unified Communications worth the investment?

Alyssa Sisco
Over 46% of companies are increasing their IT budget to invest in Unified Communications (UC). But, why? If so many businesses are convinced UC is the right place to invest their money, there must be some compelling reasons. So, let’s take a look at your business. What are your goals for the coming year(s)? Are you looking to improve productivity, efficiency, collaboration, customer service or client retention? Is your business currently growing or adding options for remote work? If this sounds ...
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Topics: Equipment Purchases, Trends, Phone Systems

Why you should use a single managed services provider

Derek Warak
One MSP for voice and data is almost necessary in today’s world. Now that everything is connected through integrations, if one application stops working, it can hold up your entire process. You need to be able to have issues identified and resolved as quickly as possible, to maintain the flow of business. Not only does downtime cut down on productivity, it also puts people in a grumpy mood. According to a survey from the National Small Business Association, 41% of companies said that their ...
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Topics: Owners & Managers, Trends

Why do I need to restart my computer?

Barry Stackhouse
Just thinking of the possibility of having to shut down your computer can stress some people out. Many of us have gotten to the point where we're logged in to several programs, working on multiple assignments at once. Thus, having to restart your computer and start-up/log-in to each application again seems like a lot of work. But what you don't realize is that you're actually wasting more time and causing more problems for yourself by never rebooting your computer.
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Topics: The Workplace, Trends

How to keep your business secure while allowing staff to work remotely

Alyssa Sisco
With the right company culture and technology tools, it’s possible to work effectively and efficiently while outside of the office. Given access to email, chat, video conferencing, cloud collaboration tools, and more, there aren’t a lot of office jobs that can’t be done off-site. Studies show that flexible work options reduce turnover, improve morale and to top it all off, over two-thirds of employers report increased productivity among their telecommuters. Taking all this into consideration, ...
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Topics: Owners & Managers, Trends, Network Security

The shift from ransomware to cryptomining

Alyssa Sisco
In its earliest days, ransomware wasn’t much of a threat, because it couldn’t actually encrypt data. But that was in the 80's and 90's, those days are long over in the field of technology. Within the past few years, not only has ransomware become a formidable threat but it has also grown exponentially. The world experienced a growth from 3.2 million ransomware attacks in 2014, to 3.8 million in 2015. Then, in 2016, ransomware attacks jumped to a staggering 638 million. Not only did the amount ...
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Topics: Security Threats, Trends, Network Security

Strengthen your competitive advantage with these technologies

Emily Moulder
All businesses, regardless of size, are constantly faced with the challenge of keeping up with their competitors. Technology innovation is quickly becoming the driver of marketplace competition. New technologies have changed the pace and expectations of business processes. While you can’t predict future technologies, here are five that are currently fueling the competitive advantage of small and midsize businesses.
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Topics: Trends