Technology Unwrapped

Your old phone system still runs, and you’re generally comfortable with it. Until it doesn’t run, and it impacts your business. Replacing your old system should be an easy decision when you take into consideration how communication with your clients, vendors and staff impacts your business operations and bottom line. What can you expect out of a new phone system? Here are just three ways it will impact your business:

Quality customer service is crucial to the longevity of your small or medium-sized business. Providing excellent service retains customers and builds value, and when customers are satisfied, they bring in more customers. One important component of your business’s customer service strategy you might not have considered is the quality of your business phone system. Is yours making the cut? If not, a cloud-based business phone system will make a positive impact on your organization. With the range ...

With many businesses working from home, it’s safe to say that the pandemic has brought forth a new normal. And for many of those organizations, it’s a way of working that likely won’t change—even long after the danger of COVID-19 has diminished. Businesses have discovered that it’s easier than ever to work from anywhere, including the home. Plus, with a unified communications (UC) system configuration, business owners can cut costs, boost connectivity, and experience greater functionality.