Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Bob Tingwald

Bob Tingwald
As a Unified Communications Administrator, Bob installs phone systems, works service tickets, performs maintenance work, provides voicemail assistance and the like.
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Author's Posts

How a Cloud-Based Phone System Improves SMB Customer Service

Quality customer service is crucial to the longevity of your small or medium-sized business. Providing excellent service retains customers and builds value, and when customers are satisfied, they bring in more customers. One important component of your business’s customer service strategy you might not have considered is the quality of your business phone system. Is yours making the cut? If not, a cloud-based business phone system will make a positive impact on your organization. With the range ...
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Topics: Cloud, Phone Systems