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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

How do I Find the Best IT Support for My Business?

Angela Wight
Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.
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Topics: Owners & Managers, Our Company, Outsourced IT, IT Support

What to Put in a Ransomware Response Plan for Your Business

Angela Wight
Cybercriminals use ransomware to infect a network or desktop and lock or encrypt vital files and data until a ransom is paid. The ransom could be high and financially debilitate a business. More often than not, sensitive data isn’t released even after the ransom is paid. The only guaranteed result of paying a ransom is the cybercriminal receiving funds to keep harming other businesses. 
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Topics: Staff Training, Security Threats, Outsourced IT, Disaster Recovery

Refresh Your Technology With These 4 Considerations

Chris Vilim
With the click of a button, technology streamlines business operations that can save time, energy, and money. To take technology further, there comes a time when every business needs to take inventory of what they use, and how they can upgrade outdated technology to produce more and faster.
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Topics: Equipment Purchases, Phone Systems, Manufacturing, Outsourced IT

Create Your SMB IT Budget With This 5-Step Checklist

Camryn Mottl
During the pandemic, technology proved its worth by connecting people, maintaining productivity, and even doing so remotely while simultaneously reaching revenue targets. According to Gartner, boards and CEOs are more willing to invest in technology due to the successful business outcomes it provides. As a result, 2021 saw worldwide IT spending rise by almost 9% and is forecasted to increase another 5% in 2022.
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Topics: Finance, Technology Planning, Outsourced IT, IT Support

Dial IT Up: How a Technology Roadmap Benefits Your Business

Camryn Mottl
As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally. 
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Topics: Technology Planning, Outsourced IT, IT Support

Is Your Business Preparing for a Recession? 7 Technology Tips

Chris Vilim
According to the CNBC-SurveyMonkey Small Business Survey, more than 80% of small business owners expect a recession as interest rates rise to reduce inflation around the nation. Whether Omaha businesses experience a recession or not, we wanted to offer six valuable suggestions when you find yourself making decisions that impact your company and technology.
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Topics: Owners & Managers, The Workplace, Finance, Technology Planning, Outsourced IT, Disaster Recovery

Level Up Your Small Business and Compete with the Big Dogs

Angela Wight
Customized software applications are now available for small business owners at sustainable costs. Automating some of the tasks and procedures increases productivity and profit margins. It gives small business owners a competitive advantage when going up against their larger industry counterparts.
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Topics: Outsourced IT, IT Support

How to Leverage Technology to Improve Your Customer Experience

Chris Vilim
Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...
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Topics: Technology Planning, Outsourced IT, IT Support

5 Reasons to Outsource Your Business Cyber Security

Angela Wight
A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.
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Topics: The Workplace, Outsourced IT, IT Support

How Does Artificial Intelligence Benefit Your Small Business?

Camryn Mottl
Artificial intelligence (AI) is making waves in the business world and has many uses, even for small to midsize businesses. But how will AI benefit your small business? Here, we’re covering the basics of AI, how it works, and how AI will benefit you.  
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Topics: Cloud, Outsourced IT