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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Support for Company IT Managers: Don’t Be Left Behind

Kaitlin Schneider
On any given day, internal IT managers have a lot on their plate. You’re at the heart of it all: updating software, supporting end users, streamlining operations and keeping it all secure.  With so much on your to-do list, it’s easy for internal IT managers to get sidetracked by seemingly minor tasks, leaving  you scrambling for time to complete larger objectives that also demand your attention. 
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Topics: Owners & Managers, Outsourced IT

How Do You Know Your Outsourced IT Provider Is Giving You Their Best Service?

Bill Weber
As a small-business owner, utilizing outsourced IT support is critical to helping your organization run smoothly and achieve your business goals. But how do you know your outsourced IT support provider is giving you their best service? There are a number of questions you should consider when evaluating your IT support. 
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Topics: Outsourced IT, IT Support

Need an Outsourced IT Provider? What to Know About Managed Services vs. IT Projects

Damon Hagerty
Staying on top of your technology needs is crucial to running your business, but it can be a complex and time consuming undertaking. Purchasing new equipment, updating your software, addressing security concerns — taking on the full responsibility of managing all these tasks without in-depth knowledge or broad technical experience is a real challenge for many small businesses. 
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Topics: Outsourced IT

Why You Should Choose an IT Support Provider Focused on Relationship-Building

Chris Vilim
In today’s tech-savvy and tech-ready world, anyone can go out and purchase tools or enlist services to outsource business IT services. However, the real value comes from customizing all the services that wrap around those tools and making them applicable to your small business needs—instead of a one-size-fits-all approach that may only address a few of your needs. That’s where building a strong relationship with your business IT support company comes in.
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Topics: Technology Planning, Outsourced IT, IT Support

4 Tasks Your Managed IT Services Provider Can Take Off Your Plate

Chris Vilim
For most small business executives and managers, their primary business operations do not revolve around technology and cyber security. In fact, most executives prefer to focus on the day-to-day tasks of improving and growing their business rather than deal with technology problems. However, those technology problems often have a way of turning into stumbling blocks that reduce efficiency, increase downtime and leave the business vulnerable to a data breach. 
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Topics: Owners & Managers, Technology Planning, Outsourced IT

Top Advantages of Managed IT Security, According to Business Leaders

Chris Vilim
Handling the daily operations of your organization is already more than enough to have on your plate, and that doesn’t take into consideration all of the IT security requirements your business needs.  By engaging an IT service provider, you put those tasks in the hands of professionals, leaving you more time and energy to focus on serving your clients. Of course, that’s just one of the many advantages of managed IT security, according to business leaders in the cyber security industry. Below, ...
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Topics: Security Threats, Network Security, Outsourced IT

Feeling Overwhelmed by IT Security? 4 Reasons You Should Onboard an MSSP

Kaitlin Schneider
IT leaders already have a lot to handle day-in, day-out, and that workload is only going to increase. Tacking another series of tasks on your to-do list probably isn’t the best option. What you need is a group of IT experts who will work as an extension of your team and take care of what you don’t have the time or resources for. If that’s cyber security, a managed security service provider (MSSP) is your best option for protecting your organization.
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Topics: Network Security, Outsourced IT

IT Services that can be Outsourced to Save Your IT Manager Time

Bill Weber
IT managers today have more responsibilities than they did even a few years ago. With so many different issues and ongoing projects to work on, and the critical timeline requirements to go along with those, they don’t always have time to do it all. 
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Topics: The Workplace, Network Security, Outsourced IT