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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Best Hosted VoIP Features for Remote Workers

James Thompson
COVID-19 has forced many businesses to revisit their remote work policies. But even before the pandemic, working from home was becoming increasingly common and even necessary for many companies. Now that workers are becoming more accustomed to working outside the office, having a flexible work-from-home policy may become crucial to recruiting and retaining top talent, as well as maintaining morale and work-life balance for current employees.
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Topics: Phone Systems

Working from Home? We’ve Rounded Up Our 21 Best Blog Posts About Remote Work

Kaitlin Schneider
Since the start of the COVID-19 pandemic, we’ve written an array of articles with ways for you to thrive in your new home office space. In addition, we’ve compiled information for business owners and IT managers which helps them consider what technology, policies and procedures might work best.  Now, we’ve compiled those articles together in this post, so you can easily refer back to them anytime you need some additional tips and advice to make remote work, well, work. 
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Topics: Security Threats, Microsoft Products, The Workplace, Our Company, Trends, Network Security, Phone Systems, Technology Planning

Toshiba End of Life: Why Upgrading your Toshiba Phone System is so Important

Kaitlin Schneider
Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware. 
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Topics: Phone Systems, Technology Planning

Best Cloud Computing Solutions for Small Business in 2020

Chris Vilim
Operating a business in the 21st century demands cutting-edge technology to keep up with an ever-changing work environment. Today’s cloud computing solutions for small businesses continue to become more sophisticated to meet user needs and accessibility.  To make the most of the benefits of cloud computing, consider incorporating these four cloud computing solutions into your day-to-day business operations. 
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Topics: Cloud, Microsoft Products, Phone Systems

Microsoft Teams and Nextiva Cloud Together Make One Unified Communication Solution

James Thompson
As the coronavirus pandemic continues to disrupt traditional ways of doing business, a lot of companies have taken advantage of working from home. But working remotely brings up new challenges and problems to solve, and organizations are particularly concerned with how they can communicate with customers, vendors and coworkers.   Because even when working from home, phone calls are still a crucial component of conducting business.  
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Topics: Cloud, Trends, Phone Systems

5 Signs of an Aging Business Phone System

Sue Sims
How often do you think about your computer equipment and how you could be getting more memory and bigger storage, a faster processor and updated software and hardware?   Now, how often do you think about your phone system and making sure you keep it up to speed with your organization’s increasing technological demands?  
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Topics: Phone Systems

5 Advantages of Cloud-Based Business Phone Systems

James Thompson
When it’s time for your business to choose between an on-premise phone system and a cloud-hosted phone system, you’ll want the most reliable, cost effective, and easy-to-use option that meets your business needs. 
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Topics: Phone Systems, Technology Planning

7+ Features You Should Be Taking Advantage of on Your Toshiba Phone System

Bob Tingwald
Are you getting the most out of your business phone system to make communication flow better for you and your organization? Although Toshiba has announced an upcoming End of Life date—October 31, 2021— for their products,  if you are choosing to run your Toshiba phones until they die, then get the most out of their features  and simplify your day-to-day business activities.  
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Topics: Phone Systems

New vs. Old: 3 Reasons Why You Should Invest in a Contemporary Business Phone System

Jason Hahn
It can be exciting getting a new phone system and all the technology that comes along with it. Often, there is the hope that the new system will do everything the old system can do, plus a whole lot more. The reality is, there are going to be quite a few changes, and they may take some getting used to. Saying goodbye to that reliable old system doesn't need to be painful, if you are ready to embrace the changes. Most modern systems don't have the same functions as older systems. But, this ...
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Topics: Equipment Purchases, Phone Systems

How a Cloud-Based Phone System Generates a Positive ROI

Chris Vilim
A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.
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Topics: Cloud, Phone Systems