Technology Unwrapped

Today, CoreTech announced their partnership with Sangoma to offer small and midsize businesses Switchvox on-premise phone systems. This comes at a good time as many companies are transitioning to new phone systems as old systems go end of life, including TOSHIBA phone systems. 

How far along is your company on the path to cloud file sharing and communication? Email certainly still has its use cases in business; it is accessible by nearly everyone, integrates with calendar tools, and allows for communication to large teams or groups of people. However, there are some key reasons to accelerate your business’s transition to new methods of cloud file sharing and communication. Here is an easy-to-digest list with tips and explanations below.

Artificial intelligence (AI) is making waves in the business world and has many uses, even for small to midsize businesses. But how will AI benefit your small business? Here, we’re covering the basics of AI, how it works, and how AI will benefit you.  

With more companies than ever working from home, business owners and managers—like you—need to find a way for staff to bring phones anywhere so they don’t miss calls from anyone. With a softphone provided as part of a Nextiva cloud phone system, you’ll ensure seamless voice communication across your entire organization, no matter where you or your employees are located.

Quality customer service is crucial to the longevity of your small or medium-sized business. Providing excellent service retains customers and builds value, and when customers are satisfied, they bring in more customers. One important component of your business’s customer service strategy you might not have considered is the quality of your business phone system. Is yours making the cut? If not, a cloud-based business phone system will make a positive impact on your organization. With the range ...

While many technology experts tout the varied benefits of cloud-hosted solutions, the cloud is not a one-size-fits all option for every business. Whether you’re looking at new cloud applications or are considering a move to hosted servers, it’s important to evaluate each solution’s capabilities to determine if it fits with your business needs. 

Microsoft Teams has found new life during the pandemic, as organizations scramble to find ways to work together while socially distancing.   At first glance, Teams seems to be just like every other messaging platform you have used before, but it is actually filled to the brim with features as a powerful collaborative workspace. 

With ever-changing technology and data, storing and maintaining information continues to present challenges for every business owner. This is especially true for businesses that operate on a mobile or remote basis, with employees in the field who are frequently needing to access and update data to collaborate with other team members. Cloud computing provides several advantages to a business environment, but it’s imperative to evaluate both the benefits and the risks involved to determine if the ...

As the coronavirus pandemic continues to disrupt traditional ways of doing business, a lot of companies have taken advantage of working from home. But working remotely brings up new challenges and problems to solve, and organizations are particularly concerned with how they can communicate with customers, vendors and coworkers.   Because even when working from home, phone calls are still a crucial component of conducting business.  

Managed service providers (MSPs) offer managed backup services to make sure that businesses can still access their data in the event of a disaster like a fire, flood, server failure or security event. In addition, data backup is valuable if you mistakenly delete a file or lose some important information. For these reasons, managed backups should be a part of every company’s business continuity plan.  Below, we’ll discuss what a managed backup is and how it fits into your business continuity ...