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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

The Benefits and Risks of Cloud Computing

Chris Vilim
With ever-changing technology and data, storing and maintaining information continues to present challenges for every business owner. This is especially true for businesses that operate on a mobile or remote basis, with employees in the field who are frequently needing to access and update data to collaborate with other team members. Cloud computing provides several advantages to a business environment, but it’s imperative to evaluate both the benefits and the risks involved to determine if the ...
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Topics: Cloud

Microsoft Teams and Nextiva Cloud Together Make One Unified Communication Solution

James Thompson
As the coronavirus pandemic continues to disrupt traditional ways of doing business, a lot of companies have taken advantage of working from home. But working remotely brings up new challenges and problems to solve, and organizations are particularly concerned with how they can communicate with customers, vendors and coworkers.   Because even when working from home, phone calls are still a crucial component of conducting business.  
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Topics: Cloud, Trends, Phone Systems

Managed Backups and Business Continuity: What Does Your Small Business Need?

Tom Montgomery
Managed service providers (MSPs) offer managed backup services to make sure that businesses can still access their data in the event of a disaster like a fire, flood, server failure or security event. In addition, data backup is valuable if you mistakenly delete a file or lose some important information. For these reasons, managed backups should be a part of every company’s business continuity plan.  Below, we’ll discuss what a managed backup is and how it fits into your business continuity ...
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Topics: Cloud, Technology Planning

What is Microsoft Azure and what can it do for Your Business?

Waheed Bhatti
You may have heard Azure mentioned in the news or from an IT colleague, but what is it? And how does it benefit your business? Azure is Microsoft's cloud computing platform, and it is continually expanding its large set of cloud services that helps your organization meet current and future business challenges. It gives you the freedom to build, manage and deploy applications on a massive global network, using your favorite tools and frameworks.
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Topics: Cloud, Microsoft Products

5 Ways Sway Hits the Refresh Button on Making Presentations

Kaitlin Schneider
Since 1987, people have used PowerPoint to create pristine presentations for a variety of purposes, including strategic overviews, year-end wrap ups, project proposals and photo slideshows, welcome screens and so much more. But did you know that Microsoft has another presentation tool?
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Topics: Cloud, Microsoft Products

Managed Backups: Why Your Business Needs Them

Wynn Obermeyer
Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs. 
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Topics: Cloud, Technology Planning

How a Cloud-Based Phone System Generates a Positive ROI

Chris Vilim
A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.
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Topics: Cloud, Phone Systems

5 Ways Cloud Storage Can Benefit Your Business

Chris Vilim
Due to the ease and efficiency it brings to businesses of all sizes, cloud storage has become a popular alternative to storing data on a physical on-site server. In fact, the cloud computing industry is expected to reach $150 billion by the end of 2020. With so many business owners deciding cloud storage is right for their organizations, there must be some compelling reasons to migrate. Read on to discover what benefits can cloud storage technology provide to small and midsize businesses like ...
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Topics: Cloud, Trends

Navigating the Mitel Connect Desktop App

James Thompson
Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...
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Topics: Cloud, Phone Systems

Top 5 Features of Microsoft Office 365

Angela Wight
Many small and midsize businesses are using Microsoft Office 365 to work more effectively across teams and offices. Office 365 is a suite of cloud-based applications that bring together all of Microsoft’s existing online applications (Access, Excel, OneNote, Outlook, PowerPoint, Publisher,Sway, and Word) into cloud services alongside Microsoft Teams.
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Topics: Cloud, Microsoft Products, Trends