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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Why Cloud File Sharing is Far Better Than Email for Your Business

How far along is your company on the path to cloud file sharing and communication? Email certainly still has its use cases in business; it is accessible by nearly everyone, integrates with calendar tools, and allows for communication to large teams or groups of people. However, there are some key reasons to accelerate your business’s transition to new methods of cloud file sharing and communication. Here is an easy-to-digest list with tips and explanations below.
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Topics: Cloud, IT Support, Unified Communications

Navigating the Nextiva Desktop App

With more companies than ever working from home, business owners and managers—like you—need to find a way for staff to bring phones anywhere so they don’t miss calls from anyone. With a softphone provided as part of a Nextiva cloud phone system, you’ll ensure seamless voice communication across your entire organization, no matter where you or your employees are located.
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Topics: Cloud, Phone Systems

How a Cloud-Based Phone System Improves SMB Customer Service

Quality customer service is crucial to the longevity of your small or medium-sized business. Providing excellent service retains customers and builds value, and when customers are satisfied, they bring in more customers. One important component of your business’s customer service strategy you might not have considered is the quality of your business phone system. Is yours making the cut? If not, a cloud-based business phone system will make a positive impact on your organization. With the range ...
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Topics: Cloud, Phone Systems

How to Evaluate Cloud Hosted Solutions for Your Business

While many technology experts tout the varied benefits of cloud-hosted solutions, the cloud is not a one-size-fits all option for every business. Whether you’re looking at new cloud applications or are considering a move to hosted servers, it’s important to evaluate each solution’s capabilities to determine if it fits with your business needs.
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Topics: Cloud

The Benefits and Risks of Cloud Computing

With ever-changing technology and data, storing and maintaining information continues to present challenges for every business owner. This is especially true for businesses that operate on a mobile or remote basis, with employees in the field who are frequently needing to access and update data to collaborate with other team members. Cloud computing provides several advantages to a business environment, but it’s imperative to evaluate both the benefits and the risks involved to determine if the ...
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Topics: Cloud

Microsoft Teams and Nextiva Cloud Together Make One Unified Communication Solution

As the coronavirus pandemic continues to disrupt traditional ways of doing business, a lot of companies have taken advantage of working from home. But working remotely brings up new challenges and problems to solve, and organizations are particularly concerned with how they can communicate with customers, vendors and coworkers. Because even when working from home, phone calls are still a crucial component of conducting business.
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Topics: Cloud, Trends, Phone Systems

What is Microsoft Azure and What Can It Do for Your Business?

You may have heard Azure mentioned in the news or from an IT colleague, but what is it? And how does it benefit your business? Azure is Microsoft's cloud computing platform, and it is continually expanding its large set of cloud services that helps your organization meet current and future business challenges. It gives you the freedom to build, manage and deploy applications on a massive global network, using your favorite tools and frameworks.
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Topics: Cloud, Microsoft Products

5 Ways Sway Hits the Refresh Button on Making Presentations

Since 1987, people have used PowerPoint to create pristine presentations for a variety of purposes, including strategic overviews, year-end wrap ups, project proposals and photo slideshows, welcome screens and so much more. But did you know that Microsoft has another presentation tool?
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Topics: Cloud, Microsoft Products

Managed Backups: Why Your Business Needs Them

Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs.
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Topics: Cloud, Technology Planning

How a Cloud-Based Phone System Generates a Positive ROI

A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.
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Topics: Cloud, Phone Systems