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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What to Look for in the Best Outsourced IT Services

Kaitlin Schneider
If you’re reading this, chances are high you’ve decided to outsource some, or all, of your IT responsibility.  
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Topics: Outsourced IT, IT Support

How Can a Managed IT Service Provider Help Local Government?

Kaitlin Schneider
Keeping up with evolving demands is a key part of helping your community thrive. Digital transformation has aided numerous local government agencies in the past few years, with solutions as simple as public WiFi access around parks and swimming pools, improving communication between institutions, and more.  However, someone needs to manage digital transformation, and if your local government is already busy servicing parks, emergency services, courts, transportation or public works, how can you ...
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Topics: The Workplace, Outsourced IT, IT Support

Why You Should Evaluate Your Relationship with Your Managed IT Service Provider

Esteban Hernandez
MSPs and their clients. It might not seem like it, but for an MSP-client relationship to be successful, you must have some common ground. Clear, open communication and mutual understandings of each other’s business are key pieces to the puzzle. If you’re not constantly evaluating your relationship with your MSP, here’s why you should start.
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Topics: Owners & Managers, IT Support

Speed up PC Performance with these 5 Tips

Kaitlin Schneider
Imagine this scenario.   You’re on a deadline, the clock ticking as you try to finish a major presentation for a huge prospective client. You’ve been working at a steady pace, but you’ve noticed something. Your computer has steadily become sluggish, bogged down by something unknown—maybe a program running in the background—or worse, a load of malware?  
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Topics: IT Support

Build a Better Future for Your Construction Company with Managed IT Services

Kaitlin Schneider
With IT components like digital bidding, collaboration tools, and estimation software, construction companies are evolving faster than ever before, and those changes impact construction business owners and managers significantly.   However, when you partner with a managed IT service provider, you can streamline your company’s technology growth. They’ll manage the systems and equipment for you, recommend the best solutions to meet your business goals, and, most importantly, allow you to work on ...
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Topics: Owners & Managers, IT Support

How to Evaluate a Prospective IT Service Provider’s Quality of Service

Chris Vilim
Organizations have to be proactive in securing their data as well as customers’ data from online hazards. Problems such as bots, ransomware and identity theft plague the internet and endanger sensitive information as well as the reputation of businesses each day. IT services are key to running a secure business that your customers can trust.  However, searching for and evaluating quality IT service providers can be a massive task for businesses, small or large. Here, we provide information and ...
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Topics: Technology Planning, IT Support

Is Your Omaha or Lincoln Company in Growth Mode? 5 Tips for Scaling IT

Chris Vilim
Omaha is home to over 45,000 businesses, and it’s not surprising, considering we enjoy a winning combination of moderate taxes, low cost of living and high quality of life. In fact, more than 20 Omaha businesses are among the 5,000 fastest growing businesses in the nation. Meanwhile, with Lincoln making “top 10 cities” lists for Business Climate and Best Cities for Young Professionals, and even #1 Happiest Cities, we are certainly primed for more economic growth in Nebraska. Your technology ...
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Topics: Owners & Managers, Technology Planning, IT Support

How Do You Know Your Outsourced IT Provider Is Giving You Their Best Service?

Bill Weber
As a small-business owner, utilizing outsourced IT support is critical to helping your organization run smoothly and achieve your business goals. But how do you know your outsourced IT support provider is giving you their best service? There are a number of questions you should consider when evaluating your IT support. 
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Topics: Outsourced IT, IT Support

Why You Should Choose an IT Support Provider Focused on Relationship-Building

Chris Vilim
In today’s tech-savvy and tech-ready world, anyone can go out and purchase tools or enlist services to outsource business IT services. However, the real value comes from customizing all the services that wrap around those tools and making them applicable to your small business needs—instead of a one-size-fits-all approach that may only address a few of your needs. That’s where building a strong relationship with your business IT support company comes in.
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Topics: Technology Planning, Outsourced IT, IT Support

Pros and Cons of Outsourcing Your IT Vendor Management

Chris Vilim
Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories. 
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Topics: Technology Planning, IT Support