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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Pros and Cons of Outsourcing Your IT Vendor Management

Chris Vilim
Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories. 
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Topics: Technology Planning, IT Support

We’re Here To Help! – How to Prepare When Contacting IT Support

Aaron Wagner
When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime.   IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...
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Topics: Our Company, IT Support