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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

How to Retain Staff and Drive Innovation With Technology

Angela Wight
When you have good employees, you want to show your team members you value their dedication and hard work. Increased compensation or a bonus is great, however, quality tools to do their job can also contribute to retaining high-quality staff long-term, while also contributing to their productivity. Technology has evolved from a tool to enhance your system’s efficiency to an integral business component. The impact of technology in the workplace is so pervasive that it is impossible to imagine ...
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Topics: The Workplace, IT Support

How do I Find the Best IT Support for My Business?

Angela Wight
Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.
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Topics: Owners & Managers, Our Company, Outsourced IT, IT Support

Prevent Ransomware and Protect Your Business

Angela Wight
Ransomware is malware that infects a system or network and either locks the device or blocks off files until business owners pay a ransom. Ransomware and data breaches can be catastrophic to a business that doesn't take proper security measures and is vulnerable to attack. They are either crushed by the financial loss of downtime or by the permanent loss of confidential, sensitive data – data that could be sold on the dark web or used to harm customers and employees.
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Topics: Security Threats, Data Breach, IT Support, Disaster Recovery

Create Your SMB IT Budget With This 5-Step Checklist

Camryn Mottl
During the pandemic, technology proved its worth by connecting people, maintaining productivity, and even doing so remotely while simultaneously reaching revenue targets. According to Gartner, boards and CEOs are more willing to invest in technology due to the successful business outcomes it provides. As a result, 2021 saw worldwide IT spending rise by almost 9% and is forecasted to increase another 5% in 2022.
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Topics: Finance, Technology Planning, Outsourced IT, IT Support

Dial IT Up: How a Technology Roadmap Benefits Your Business

Camryn Mottl
As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally. 
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Topics: Technology Planning, Outsourced IT, IT Support

Why Your Small Business is Not Prepared for a Cyber Attack

Angela Wight
You have installed layered security systems, and created backups, onsite and offsite. You may have even hired the best Omaha IT professionals to monitor your security, and yet, your business is still at risk. How can this be? You may be thinking the answer is because of the constant sophistication of cyber-attacks, and you are not wrong about that. However, the greatest weakness and biggest risk to your small business IT security is your staff, the people who are in your system every day. 
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Topics: Security Threats, IT Support

Level Up Your Small Business and Compete with the Big Dogs

Angela Wight
Customized software applications are now available for small business owners at sustainable costs. Automating some of the tasks and procedures increases productivity and profit margins. It gives small business owners a competitive advantage when going up against their larger industry counterparts.
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Topics: Outsourced IT, IT Support

CoreTech Introduces Vulnerability Management for SMBs with CyberCNS

Eric Weber
CoreTech now offers a new service to clients that helps discover, monitor and secure network vulnerabilities and exploits. It’s a vulnerability scanning tool which looks through your network assets, such as laptops and servers, to evaluate which devices have a higher risk of exposure to malware. CoreTech is constantly analyzing and testing security products to add to our resource stack for small and midsize businesses. The tool we selected is CyberCNS, which helps us safeguard your business ...
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Topics: Our Company, Alert, IT Support

How to Leverage Technology to Improve Your Customer Experience

Chris Vilim
Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...
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Topics: Technology Planning, Outsourced IT, IT Support

5 Reasons to Outsource Your Business Cyber Security

Angela Wight
A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.
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Topics: The Workplace, Outsourced IT, IT Support