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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

4 Tasks Your Managed IT Services Provider Can Take Off Your Plate

Chris Vilim
For most small business executives and managers, their primary business operations do not revolve around technology and cyber security. In fact, most executives prefer to focus on the day-to-day tasks of improving and growing their business rather than deal with technology problems. However, those technology problems often have a way of turning into stumbling blocks that reduce efficiency, increase downtime and leave the business vulnerable to a data breach. 
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Topics: Owners & Managers, Technology Planning, Outsourced IT

Streamline Your Organization’s Use of Microsoft Teams with Connectors

Ryan Aiken
Like many organizations, you’re likely using Microsoft Teams to chat, call and collaborate with employees in the “new normal,” but did you know that there are applications and bots that you can use within Microsoft Teams? Known as Microsoft Teams connectors, these applications and bots make Microsoft Teams even more of a productivity powerhouse.
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Topics: Microsoft Products, Trends, Technology Planning

Pros and Cons of Outsourcing Your IT Vendor Management

Chris Vilim
Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories. 
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Topics: Technology Planning, IT Support

Business Continuity Planning: What to Know

Chris Vilim
Although it may not be at the forefront of day-to-day business procedures, knowing how to respond in the event of natural disasters, security breaches or server failures remains a vital part of all business operations. Every organization must have a business continuity plan in place for backup and recovery in order to reduce downtime and customer interruptions. 
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Topics: Owners & Managers, Technology Planning

What Can SD-WAN Do For Your IT Infrastructure?

Marco Ren
A reliable and secure internet connection has become critical in today’s business world, no matter what industry your organization is in. And, there are several aspects that could be slowing down your network or clogging up your connection. You might have email hosted on Microsoft 365, have servers in AWS or Azure, use a cloud-based phone system, have several branch locations that need to exchange data or you have many staff members working remotely. That’s a lot of traffic being routed across ...
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Topics: The Workplace, Technology Planning

Why Does Your Organization Need Mobile Device Management?

Jason Hahn
The current popularity of remote and flexible work options marks an evolution in normal workplace practices. But, while your employees may enjoy their newfound freedom of working from mobile devices within their home office or local coffee shop, you as a business owner or manager may have some security concerns about monitoring and managing all those mobile devices. That’s where Mobile Device Management (MDM) comes into the equation.
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Topics: Security Threats, Network Security, Technology Planning

Working from Home? We’ve Rounded Up Our 21 Best Blog Posts About Remote Work

Kaitlin Schneider
Since the start of the COVID-19 pandemic, we’ve written an array of articles with ways for you to thrive in your new home office space. In addition, we’ve compiled information for business owners and IT managers which helps them consider what technology, policies and procedures might work best.  Now, we’ve compiled those articles together in this post, so you can easily refer back to them anytime you need some additional tips and advice to make remote work, well, work. 
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Topics: Security Threats, Microsoft Products, The Workplace, Our Company, Trends, Network Security, Phone Systems, Technology Planning

Toshiba End of Life: Why Upgrading your Toshiba Phone System is so Important

Kaitlin Schneider
Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware. 
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Topics: Phone Systems, Technology Planning

3 Criteria You Should Consider When Selecting An IT Service Provider

Kaitlin Schneider
When choosing a managed service provider (MSP), it can be difficult to know exactly what to look for regarding experience, terms and services. By hiring any service provider, you’re taking a big risk with your security, efficiency, and assets, so identifying the right one is key. When you’re investigating potential candidates, however, there are many different factors to consider. You need to understand what they offer in terms of support, what services are included in your contract and how ...
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Topics: Technology Planning

Why the Right IT Security Strategy May Save You Money in the Long Run

Chris Vilim
By now, most business owners and IT managers understand the importance of a robust cyber security strategy. However, building those strategies, and keeping up with the latest tools and techniques, often requires an ongoing investment to combat the constant peppering of attacks on your organization. In fact, most CIOs now devote a large portion of their budget to cyber security spending.
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Topics: Security Threats, Network Security, Technology Planning