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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

How to Set IT Policies and Procedures Employees Will Follow

CoreTech Staff
We call businesses and companies “organizations.” It’s no coincidence that the term “organize” is baked into the name. The key to success for any business is keeping all of the team members organized. How do you do that? You outline policies and procedures that keep everyone on the same page and moving in the same direction. The real question, then, is how do you set policies and procedures that employees can successfully follow?
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Topics: Technology Planning, It Policies

What Does Strategic Planning Look Like for My SMB? (+3 Results)

Angela Wight
A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...
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Topics: The Workplace, Technology Planning

Create Your SMB IT Budget With This 5-Step Checklist

CoreTech Staff
During the pandemic, technology proved its worth by connecting people, maintaining productivity, and even doing so remotely while simultaneously reaching revenue targets. According to Gartner, boards and CEOs are more willing to invest in technology due to the successful business outcomes it provides. As a result, 2021 saw worldwide IT spending rise by almost 9% and is forecasted to increase another 5% in 2022.
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Topics: Finance, Technology Planning, Outsourced IT, IT Support

Dial IT Up: How a Technology Roadmap Benefits Your Business

CoreTech Staff
As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally.
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Topics: Technology Planning, Outsourced IT, IT Support

Is Your Business Preparing for a Recession? 7 Technology Tips

Chris Vilim
According to the CNBC-SurveyMonkey Small Business Survey, more than 80% of small business owners expect a recession as interest rates rise to reduce inflation around the nation. Whether Omaha businesses experience a recession or not, we wanted to offer six valuable suggestions when you find yourself making decisions that impact your company and technology.
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Topics: Owners & Managers, The Workplace, Finance, Technology Planning, Outsourced IT, Disaster Recovery

Outlook vs. Gmail Head-to-Head: Which One is Best for Business?

CoreTech Staff
Ladies and gentlemen, it is time for the head-to-head match. In the red corner, the underdog is gaining ground with over 6 million business users and owning over 10 percent of the market productivity suite through Google Workspace, Gmail. Over in the blue corner, our champion contender with over 87% of market productivity and is connected to one of the largest online business portals, Outlook. Which email service is coming out on top as the best email service for your business?
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Topics: Microsoft Products, The Workplace, Technology Planning

How to Leverage Technology to Improve Your Customer Experience

Chris Vilim
Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...
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Topics: Technology Planning, Outsourced IT, IT Support

5 Signs You Have Outgrown Your Omaha IT Support Provider

Angela Wight
As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.
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Topics: Owners & Managers, Local Omaha News, Technology Planning, IT Support

Common Misconceptions of Co-managed IT Services

Angela Wight
At the end of the day, as a business leader, executive, or IT professional, you want your technology to contribute to the productivity and profitability of your company. You want to succeed at this, so your business goals are met, and you can look back and note the success and your contribution to it. So, what if I were to challenge you to think differently about how you structure your IT talent and skills?
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Topics: Owners & Managers, Technology Planning, Outsourced IT

How Co-managed IT Services Can Lower Your Company IT Costs

Angela Wight
There could be any number of reasons you are looking to lower the cost of IT spend for your company. IT salaries are rising, so the cost to hire, train, and provide benefits may not be what your small or midsize business can take on now. Maybe you have lost IT staff during the Great Resignation, and you don’t have time to recruit or spend the money to replace those resources quickly. You probably have security initiatives that need to be accomplished, and no one with the experience or time to ...
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Topics: Owners & Managers, Technology Planning