Technology Unwrapped

A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...

During the pandemic, technology proved its worth by connecting people, maintaining productivity, and even doing so remotely while simultaneously reaching revenue targets. According to Gartner, boards and CEOs are more willing to invest in technology due to the successful business outcomes it provides. As a result, 2021 saw worldwide IT spending rise by almost 9% and is forecasted to increase another 5% in 2022.

As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally. 

According to the CNBC-SurveyMonkey Small Business Survey, more than 80% of small business owners expect a recession as interest rates rise to reduce inflation around the nation. Whether Omaha businesses experience a recession or not, we wanted to offer six valuable suggestions when you find yourself making decisions that impact your company and technology.

Ladies and gentlemen, it is time for the head-to-head match. In the red corner, the underdog is gaining ground with over 6 million business users and owning over 10 percent of the market productivity suite through Google Workspace, Gmail. Over in the blue corner, our champion contender with over 87% of market productivity and is connected to one of the largest online business portals, Outlook. Which email service is coming out on top as the best email service for your business?

Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...

As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.

At the end of the day, as a business leader, executive, or IT professional, you want your technology to contribute to the productivity and profitability of your company. You want to succeed at this, so your business goals are met, and you can look back and note the success and your contribution to it. So, what if I were to challenge you to think differently about how you structure your IT talent and skills?

There could be any number of reasons you are looking to lower the cost of IT spend for your company. IT salaries are rising, so the cost to hire, train, and provide benefits may not be what your small or midsize business can take on now. Maybe you have lost IT staff during the Great Resignation, and you don’t have time to recruit or spend the money to replace those resources quickly. You probably have security initiatives that need to be accomplished, and no one with the experience or time to ...

Are you in the midst of creating plans and a budget for next year? Racking your brain and spending a lot of time on research to come up with your IT budget changes for 2022? We realize it’s not an easy task to plan for the future, so we’re here to help! We’ve put together a list of items you will want to consider and incorporate in your budget next year.