Technology Unwrapped

Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories.

The current popularity of remote and flexible work options marks an evolution in normal workplace practices. But, while your employees may enjoy their newfound freedom of working from mobile devices within their home office or local coffee shop, you as a business owner or manager may have some security concerns about monitoring and managing all those mobile devices. That’s where Mobile Device Management (MDM) comes into the equation.

(Updated February 2023) Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware.

When choosing a managed service provider (MSP), it can be difficult to know exactly what to look for regarding experience, terms and services. By hiring any service provider, you’re taking a big risk with your security, efficiency, and assets, so identifying the right one is key. When you’re investigating potential IT service provider candidates, however, there are many different factors to consider. You need to understand what they offer in terms of support, what services are included in your ...

Businesses have rapidly adjusted to COVID-19, finding ad hoc solutions to remain productive and profitable. But now that many companies are growing accustomed to the “new normal,” it’s time to start planning for the future. While the pandemic may be temporary, there is no doubt that it will permanently change the American workforce, making it more flexible and open to technologies that foster collaboration and communication across distributed workers. In order to embrace these changes and ...

Managed service providers (MSPs) can provide a lot of value for companies that need outsourced IT support. A managed IT services contract details the ongoing services the MSP will provide to the company. And, while these service contracts offer a range of benefits for organizations, not every business is getting the full value from their contract. Below, we’ll detail how you can get the most value from your MSP contract, as well as discuss signs that your MSP is helping you get your money’s ...

Credit unions, banks and other financial institutions rely on technology to efficiently and effectively serve their customers. Over the past decade, the shifting needs and growing expectations of the modern consumer have driven the development of a number of new technologies, software and applications that are changing the delivery of banking services. With these new technologies comes a need for increased security and a focus on meeting compliance requirements.

Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs.