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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

James Thompson

James Thompson

As a Unified Communication Administrator, James implements and supports a variety of on-premise Mitel and hosted MiCloud telecom environments.
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Author's Posts

5 Advantages of Cloud-Based Business Phone Systems

James Thompson
When it’s time for your business to choose between an on-premise phone system and a cloud-hosted phone system, you’ll want the most reliable, cost effective, and easy-to-use option that meets your business needs. 
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Topics: Phone Systems, Technology Planning

Navigating the Mitel Connect Desktop App

James Thompson
Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...
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Topics: Cloud, Phone Systems

Tips for creating your bring-your-dog-to-work policy

James Thompson
With roughly 68% of households owning a pet, it's becoming a trend to find dogs in the workplace. It's pretty easy to find employees that would enjoy bringing their dog to work, which is why many companies are now using bring-your-dog-to-work policies as part of recruiting. Even beyond recruiting pet-loving employees, there can be a few major benefits of allowing dogs in the workplace, including stress relief, improved productivity, and increasing the morale of your human employees. Pets can ...
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Topics: The Workplace, Our Company