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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Why you should keep your MSP in the loop

Derek Warak

When it comes to managing your business, there are so many things to monitor and keep track of. Supplies need to be stocked, office space must be organized and used efficiently, employees need to be kept happy and morale needs to remain high. One additional thing that should be done - but is often overlooked - is making sure your MSP is kept up-to-date on employees leaving the company.

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Topics: Owners & Managers, The Workplace

Own a business in Omaha and need IT help?

Alyssa Sisco

It’s hard to run a business when you’re constantly being interrupted by computer restarts, unreliable internet connections, or frequently dropped calls. Yet, many small businesses just live with these frustrations because they don’t have the time or resources to find and fix the issue. Or, they simply get stuck in a break/fix loop with old technology or temporary fixes. We get that most small to midsize businesses in Omaha can’t shell out the resources to ...

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Topics: Owners & Managers, The Workplace, Local Omaha News

Are you struggling to maintain a healthy work-life balance?

Lori Mahoney

According to Gallup’s State of the American Workplace 2017 report, over half of employees in the U.S. say that having a job that’s conducive to a healthy work-life balance is very important to them. Depending on where you live, some cities are better than others at offering a healthier balance. According to smartasset.com, Cities with the Best Work-Life Balance – 2019 Edition, they examined 100 of the largest cities in the country and for the second ...

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Topics: The Workplace

5 tech tips to keep your business safe through the Midwestern winter

Alyssa Sisco

Today is the official first day of winter! As nice as it sounds to get all wrapped up in blankets with a warm drink and wait out the next few months, we have things to accomplish! But unsurprisingly, Nebraska winter weather isn’t always on board with our plans. Sometimes it’s the snow, other times the ice, and occasionally even a power outage can get in our way. So, let’s get your business prepared for the unpredictability of winter in the Midwest, ...

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Topics: Owners & Managers, The Workplace

Why do I need to restart my computer?

Barry Stackhouse

Just thinking of the possibility of having to shut down your computer can stress some people out. Many of us have gotten to the point where we're logged in to several programs, working on multiple assignments at once. Thus, having to restart your computer and start-up/log-in to each application again seems like a lot of work. But what you don't realize is that you're actually wasting more time and causing more problems for yourself by never rebooting ...

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Topics: The Workplace, Trends

Office 365 Migration

Alyssa Sisco

Are you still working off an old in-house or hosted server for your email? If you haven’t already made the move to Office 365, it’s time you do. With the benefits far outweighing the costs, there’s no reason to keep your business in the past with outdated technology. Seriously – once you finally take the leap and make this change, your only regret will be not doing it sooner.

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Topics: Microsoft Products, The Workplace

Tips for managing interruptions in the workplace

Lori Mahoney

How many times are you interrupted during the work day? Are those interruptions impeding you from getting work accomplished? Many workers who feel overloaded by their workloads feel this way because they spend so much time dealing with interruptions, they don't have time to actually focus on their work.

Did you know that it takes an average of 25 minutes to get back on point after an interruption? If you consider how many times ...

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Topics: Owners & Managers, The Workplace

The importance of outstanding customer service

Dianne Porr
For many years I thought that customer service was a dying art. However, in the last couple of years I’ve found that has changed. More recently, I've noticed that customer satisfaction has gained a lot of importance. Customers have begun to expect a lot more from companies, knowing that customer loyalty is a hard win. Customer service and customer satisfaction are truly what differentiate you and your company ...
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Topics: Owners & Managers, The Workplace

Set some SMART goals for your small business

Alyssa Sisco

2017 was a lot of work. And maybe you thrived; But maybe you're just ready for 2017 to end. Either way, I think we all still want to make 2018 even better. Planning goes a long way toward creating a great year for your business. Let us help you set your goals, so you can start crushing 2018 right out of the gate.

Start by refreshing your knowledge of SMART goals. In order for a goal to be SMART, it ...

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Topics: Owners & Managers, The Workplace

Why data backup is essential for your business

Alyssa Sisco

If you were to sell your company tomorrow, what exactly would you pass on to a buyer? More than just a company name on a building; You have records, contracts, contacts, financial data and more that go into making your business unique and valuable. It takes an incredible amount of time to acquire, develop and build that network of information. If disaster struck and your computer crashed, how long would it take you to get all that information back? ...

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Topics: Data Breach, Owners & Managers, The Workplace, Network Security