Technology Unwrapped

When a small to midsize business switches to a new IT services provider, many experience friction as they get to know the latest IT support staff they’re working with. The onboarding experience can be an exhaustive process for some companies, which is one of the leading causes behind why many small businesses won’t switch providers even when they need more comprehensive support.

CoreTech is excited to share that we have been recognized as one of the premier IT services company in Omaha and nationally by UpCity!

Technology is integral for all types of businesses. It is a vital part of communicating with customers and running your company. You can’t run a business without technology. And, if your system goes down, your business struggles.

Today, CoreTech announced their partnership with Sangoma to offer small and midsize businesses Switchvox on-premise phone systems. This comes at a good time as many companies are transitioning to new phone systems as old systems go end of life, including TOSHIBA phone systems.

CoreTech now offers a new service to clients that helps discover, monitor and secure network vulnerabilities and exploits. It’s a vulnerability scanning tool which looks through your network assets, such as laptops and servers, to evaluate which devices have a higher risk of exposure to malware. CoreTech is constantly analyzing and testing security products to add to our resource stack for small and midsize businesses. The tool we selected is CyberCNS, which helps us safeguard your business ...

“CoreTech continues to align with our clients' business needs and goals by putting them first, especially when it comes to the security of IT systems and data,” says Chris Vilim, president of CoreTech. From proactive approaches in managed IT services to regular cyber security updates and alerts on our numerous channels, CoreTech is a client-focused, security-driven managed service provider (MSP). To reinforce those values, our team recently underwent the process to obtain an IT security ...

Twenty years ago, on July 17, 2000, CoreTech president Chris Vilim and his father, Larry, joined forces to deliver quality IT services to Omaha’s small businesses.

When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime. IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...

If technology is an integral part of running your business — as it is for most businesses today — you shouldn’t restrict yourself to only seeing your IT Managed Service Provider when something is broken. Proactive planning and IT consulting should occur regularly in order to align your security solutions and business technology with your company’s plans for growth. If your MSP’s only focus is on fixing your technology after it breaks, you'll end up with recurring issues and technology that ...

What are the first functions that come to mind when you think of a managed service provider (MSP)? IT support and help desk functions are usually the first things that come to mind. While these are certainly important aspects of the job, there is one key service we offer that often gets overlooked — external vendor management. MSPs play an important role in helping companies manage their third-party services, software, and hardware vendors so that they can focus on their core business.