We’re excited to celebrate 25 years of IT support in Omaha and Lincoln!
Join us while we review the journey that got us here, from modest beginnings to exciting expansions.
CoreTech, a proud member of our local business communities in Nebraska, has provided technology support since 2000. While the company has grown and we’ve learned a lot along the way, we want to thank our staff and clients who got us here. Thank you all for your support; we truly value you!
With that said, let’s start with a bit of history and then look ahead to the next 25 years and beyond.
An Ambitious Start
CoreTech found its formal beginning on July 17, 2000. That is when Chris Vilim, president, and his father, Larry, decided to create an IT service provider for small businesses in the Omaha metro.
Initially, the pair, with their team of six staff, focused on installing, fixing and purchasing equipment to support client businesses. Clearly, the need for outsourced IT help was prevalent, and they were excited to fill the void.
Learning and Growing
Although installing and fixing equipment was the start, the team realized that clients needed more than a break-fix support model as the complexity of technology increased. Quickly and thoroughly, the CoreTech team tested tools that would provide a more proactive experience. A suite of tools was adopted that took advantage of automation to provide proactive system management, monitoring, and remote management to clients.
Managed IT Services from CoreTech were launched. Data backups, network monitoring, IT consulting, firewall management, vendor management, and more were added to the list, and clients welcomed the opportunity to find all comprehensive IT services in one place.
In Omaha and Lincoln, an emerging IT provider was proving its worth, and the company grew steadily.
As cybersecurity threats grew, so did the strategies, applications, and tools to combat them. The CoreTech team continued layered security to protect networks, devices, email, users, and data. Our tools are mapped to the National Industry of Standards and Technology (NIST) framework, a proven approach to managing risk across many industries.
Our goal was to protect our clients’ data, maintain productivity, reduce risk, help them meet industry demands, and comply with regulatory standards.
Growth by Acquisition
Another milestone came in 2017. CoreTech acquired two phone system businesses, and with those additional resources, CoreTech expanded its cloud-driven service offerings to include unified communications. As legacy phone companies announced end-of-life for their phone systems, CoreTech supported clients in transitioning to cloud voice and on-premise phone system offerings.
From that point, CoreTech offered voice communications alongside Managed IT services so clients could get phone system support from a single provider.
Before long, the team expanded to include 27 full-time employees, and the client list went into the hundreds.
25 Years Later
That brings us to the present. After 25 years, it’s been quite a journey, and we’ve appreciated every moment along the way. We invited the community to celebrate our 10-year and 20-year milestone, and we are doing the same for the 25-year mark.
At CoreTech, we're passionate about delivering strategic, innovative IT support for Omaha and Lincoln businesses. We’ve expanded the depth of our services over the years, and today we offer cybersecurity, cloud services, and business phone systems, in addition to managed IT services. All the services a company needs to outsource their technology or engage in co-managed IT services with their internal technology staff.
Most importantly, we’ve enjoyed partnering with our clients to adopt technology strategies that help them meet their business goals. Our clients are the center of our universe, and creating partnerships and trust also helps us build technology solutions that help them grow your business.
As exciting as this time has been, we’re not done yet!
Looking to the Future
CoreTech remains committed to our clients and is always learning new technology to benefit its staff. With careful research and constant effort, we test new technologies and adapt them to use in our clients’ businesses.
AI is one of those tools. New AI tools we’re testing and using internally include AI applications that bolster security for SMBs. We’re also exploring beneficial AI solutions for SMBs, adapting them for clients across numerous industries, and providing support that helps businesses understand how to make use of the time-saving benefits.
Core Values
During this celebration, we also recommit to our core values. The world can change fast, and while we strive to keep up with new technology and business trends, we will never forget what is most important to us and why we do what we do.
We publish and revisit those values often: solutions, teamwork, enthusiasm, professionalism, and service excellence. We’ve found the best way to hold these values close is to build our team around them. Chris Vilim stated, “The technology comes and goes, but if you don’t have the right people to deliver services, the technology and tools don’t matter.”
In Closing
We look forward to the next great milestone! Until then, feel free to reach out with any technology challenges, questions, or inquiries. We’re here to provide everything you need for IT support, management, cloud services, end-to-end IT security, and robust voice communications. Call or contact us online.
