Technology Unwrapped

We call businesses and companies “organizations.” It’s no coincidence that the term “organize” is baked into the name. The key to success for any business is keeping all of the team members organized. How do you do that? You outline policies and procedures that keep everyone on the same page and moving in the same direction. The real question, then, is how do you set policies and procedures that employees can successfully follow?

A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...

Ladies and gentlemen, it is time for the head-to-head match. In the red corner, the underdog is gaining ground with over 6 million business users and owning over 10 percent of the market productivity suite through Google Workspace, Gmail. Over in the blue corner, our champion contender with over 87% of market productivity and is connected to one of the largest online business portals, Outlook. Which email service is coming out on top as the best email service for your business?

Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...

As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.

There could be any number of reasons you are looking to lower the cost of IT spend for your company. IT salaries are rising, so the cost to hire, train, and provide benefits may not be what your small or midsize business can take on now. Maybe you have lost IT staff during the Great Resignation, and you don’t have time to recruit or spend the money to replace those resources quickly. You probably have security initiatives that need to be accomplished, and no one with the experience or time to ...

You know that regular monitoring and maintenance of your data and systems is important for optimal performance uptime, but you might not realize that continuous scanning, particularly Dark Web scans, can mean the difference between getting breached and preventing one.

All businesses should prioritize IT security investments—especially accounting firms. You play a pivotal role in the lives of those businesses and clients, which is why your accounting company is a top target for cyber criminals.

Microsoft Teams is garnering a lot of attention right now for its video conference and communication capabilities. However, this chat-based workspace within Office 365 offers much more than virtual meetings. To leverage Microsoft Teams services for your organization, it’s important to learn the ins and outs of the platform first, so you can customize it to your needs.

As any business can attest, maintaining a business continuity and disaster recovery (BCDR) plan is important to reducing your business risk and downtime. And now you have incident response plans to consider as well. Each business continuity plan (BCP) and disaster recovery plan (DRP) serves a specific purpose and will outline your response strategies, processes, and responsibilities when a disruptive event occurs. Disasters, big or small, can include things like: Natural Disasters: Floods, ...