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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Why Your Small Business is Not Prepared for a Cyber Attack

Angela Wight
You have installed layered security systems, and created backups, onsite and offsite. You may have even hired the best Omaha IT professionals to monitor your security, and yet, your business is still at risk. How can this be? You may be thinking the answer is because of the constant sophistication of cyber-attacks, and you are not wrong about that. However, the greatest weakness and biggest risk to your small business IT security is your staff, the people who are in your system every day.
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Topics: Security Threats, IT Support

Level Up Your Small Business and Compete with the Big Dogs

Angela Wight
Customized software applications are now available for small business owners at sustainable costs. Automating some of the tasks and procedures increases productivity and profit margins. It gives small business owners a competitive advantage when going up against their larger industry counterparts.
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Topics: Outsourced IT, IT Support

CoreTech Introduces Vulnerability Management for SMBs with CyberCNS

Eric Weber
CoreTech now offers a new service to clients that helps discover, monitor and secure network vulnerabilities and exploits. It’s a vulnerability scanning tool which looks through your network assets, such as laptops and servers, to evaluate which devices have a higher risk of exposure to malware. CoreTech is constantly analyzing and testing security products to add to our resource stack for small and midsize businesses. The tool we selected is CyberCNS, which helps us safeguard your business ...
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Topics: Our Company, Alert, IT Support

How to Leverage Technology to Improve Your Customer Experience

Chris Vilim
Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...
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Topics: Technology Planning, Outsourced IT, IT Support

5 Reasons to Outsource Your Business Cyber Security

Angela Wight
A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.
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Topics: The Workplace, Outsourced IT, IT Support

5 Signs You Have Outgrown Your Omaha IT Support Provider

Angela Wight
As a small to midsize business owner, one of your top priorities is ensuring your company has the right technology in place to reach your business goals. This means ensuring your employees have the tools they need to do their jobs, such as computers, printers, and applications. One of the most important technologies you can provide for your employees is effective IT support.
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Topics: Owners & Managers, Local Omaha News, Technology Planning, IT Support

Can Hackers Bypass Your Push-Based MFA?

CoreTech Staff
Because of the increase in cyber security, more small to midsize businesses (SMBs) are using Multi-factor Authentication (MFA) to properly identify users attempting to log in to their database. Implementing MFA means your employee needs to provide more than one factor of identification when they log in. This benefits your business if one layer of security is compromised, the second or even a third factor is required to authenticate entry into your network or applications. Most users utilize ...
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Topics: Security Threats, Phone Systems, IT Support

Why Cloud File Sharing is Far Better Than Email for Your Business

Angela Wight
How far along is your company on the path to cloud file sharing and communication? Email certainly still has its use cases in business; it is accessible by nearly everyone, integrates with calendar tools, and allows for communication to large teams or groups of people. However, there are some key reasons to accelerate your business’s transition to new methods of cloud file sharing and communication. Here is an easy-to-digest list with tips and explanations below.
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Topics: Cloud, IT Support, Unified Communications

What Anti-Spoofing Policies can SMBs use against Phishing Attempts?

Esteban Hernandez
Communication is vital component for a business to run smoothly. A majority of businesses use emails to interact with coworkers and those outside of the company. This is a direct connection to the outside world; this also leaves your company at risk of hackers. Phishing is the most common way hackers try to gain access to your database. When it comes to phishing emails, the hacker relies on the end user to do most of the work. They can spoof the CEO’s email and act like them wanting the end ...
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Topics: Owners & Managers, IT Support

3 Reasons to Consider Multi-Factor Authentication for Your Business

CoreTech Staff
Have you heard of any of these all-too-common scenarios? Your database is logged into by a hacker with one of your employees' credentials, without your knowledge. Before you know it, the hacker is stealing data, and impersonating people within your company by sending phishing scams or locking files to then hold them for ransom. Has this even happened to you? And could this have been stopped?
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Topics: Security Threats, Outsourced IT, IT Support