Technology Unwrapped

As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally.

Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...

A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.

When it comes to maintaining productivity in your business, you need available, effective IT support. But should that support come from an internal IT team, or should you partner with an outsourced IT support company for your SMB?

Keeping up with evolving demands is a key part of helping your community thrive. Digital transformation has aided numerous local government agencies in the past few years, with solutions as simple as public WiFi access around parks and swimming pools, improving communication between institutions, and more. However, someone needs to manage digital transformation, and if your local government is already busy servicing parks, emergency services, courts, transportation or public works, how can you ...