Technology Unwrapped

Every Omaha and Lincoln business needs IT support, which can take many forms, from help desk services to IT security to strategic planning. These days, significant events can take you completely offline, whether the event stems from weather, cyber attacks, or something as simple as internet interruption. You need a strong plan to anticipate, prevent, mitigate, and rapidly respond to such events. Disaster recovery planning is crucial for business leaders, and learning the essentials of disaster ...

You’ve put your growth strategy in place, the execution is happening, and you are beginning to reap the benefits. With growth comes challenges. A key element to improve and sustain your business growth is the technologies and structure you have in place. When it comes to technology, did you know that IT support provides the keys to overcoming many risks and challenges? A talented IT partner can help you with all of it, and when you understand how, you’ll see why prioritizing your search for the ...

What are the burning technology topics in your organization? Now that artificial intelligence (AI) has been delivered to the masses and has everyone talking, both automation and AI are gaining traction. Whether it be staff expecting technology to perform to get the job done, or the C-suite strategizing a new way to impact their customer base to deliver productivity and stickiness, we all have opportunities when it comes to leading automation endeavors. The IT department has a lot to offer their ...

Small business owners have a lot to think about going into 2023. Inflation, cybersecurity threats, and the employee shift, such as the Great Resignation, are important topics to consider when strategizing technology purchases and planning for next year. Looking at the technology landscape, there are specific insights business owners and team members need to track and prepare for.

With the click of a button, technology streamlines business operations that can save time, energy, and money. To take technology further, there comes a time when every business needs to take inventory of what they use, and how they can upgrade outdated technology to produce more and faster.

As a business grows and matures, so does the demand for quality IT services. Adapting to growth impacts all areas of your Omaha business, from personnel to workflow management. To succeed, your business needs to be scalable and prepared for changes that occur both internally and externally.

Companies with a customer service mindset drive revenue 4-8% higher than their competitors, according to Forbes. Great customer experiences lead to more referrals and consequently more business. Technology advancements can either add to or subtract from your CX. We will cover practical ways that your business can have an impact on positive customer service. If you are a small business, take a look at these areas to improve communication, streamline, and tackle the challenges that you may be ...

A cyber attack can be devastating to your company’s operations. Small Business Trends estimates the average cost of cyber-attacks on small businesses to be over $25,000. Unfortunately, small businesses are a frequent target of cyber criminals. As a business owner, you must be vigilant to ensure your business is protected and not infected with viruses. This takes time and resources from your organization that might be needed elsewhere.

When it comes to maintaining productivity in your business, you need available, effective IT support. But should that support come from an internal IT team, or should you partner with an outsourced IT support company for your SMB?