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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What should I look for when buying a new computer?

Ryan Aiken

In this world of ever-changing technology, staying up-to-date and standardizing your computers can be overwhelming. It doesn’t make things easier when it seems like vendors want to sell you the high-end computers, rather than set you up with something more practical (sounds like a car salesman, right?). Looking for a new computer is going to be a lot like looking for a new car.

When you’re shopping for a new car, you tend to know the size, ...

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Topics: Equipment Purchases, Owners & Managers

Tips for managing interruptions in the workplace

Lori Mahoney

How many times are you interrupted during the work day? Are those interruptions impeding you from getting work accomplished? Many workers who feel overloaded by their workloads feel this way because they spend so much time dealing with interruptions, they don't have time to actually focus on their work.

Did you know that it takes an average of 25 minutes to get back on point after an interruption? If you consider how many times ...

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Topics: Owners & Managers, The Workplace

The importance of outstanding customer service

Dianne Porr
For many years I thought that customer service was a dying art. However, in the last couple of years I’ve found that has changed. More recently, I've noticed that customer satisfaction has gained a lot of importance. Customers have begun to expect a lot more from companies, knowing that customer loyalty is a hard win. Customer service and customer satisfaction are truly what differentiate you and your company ...
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Topics: Owners & Managers, The Workplace

The cost of doing nothing

Chris Vilim

Getting a sleek, shiny, brand-new computer is an exciting experience. You have the opportunity to customize it to fit your needs perfectly. You have so much space for everything you’re going to need and seek to accomplish. Every program and web page works instantly, making each task feel effortless. However, technology doesn’t stand still. Innovation constantly materializes and propels the industry forward. Within just a few years, computers become incapable ...

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Topics: Equipment Purchases, Owners & Managers

Set some SMART goals for your small business

Alyssa Sisco

2017 was a lot of work. And maybe you thrived; But maybe you're just ready for 2017 to end. Either way, I think we all still want to make 2018 even better. Planning goes a long way toward creating a great year for your business. Let us help you set your goals, so you can start crushing 2018 right out of the gate.

Start by refreshing your knowledge of SMART goals. In order for a goal to be SMART, it ...

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Topics: Owners & Managers, The Workplace

Why data backup is essential for your business

Alyssa Sisco

If you were to sell your company tomorrow, what exactly would you pass on to a buyer? More than just a company name on a building; You have records, contracts, contacts, financial data and more that go into making your business unique and valuable. It takes an incredible amount of time to acquire, develop and build that network of information. If disaster struck and your computer crashed, how long would it take you to get all that information back? ...

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Topics: Data Breach, Owners & Managers, The Workplace, Network Security

Give meaning to meetings

Alyssa Sisco

As you race to meet a deadline, your calendar notification goes off. You have a meeting in five minutes! 

This is the absolute lowest priority on your totem pole, but attendance at all meetings is required. You then spend the next 30 minutes listening to someone ...

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Topics: Owners & Managers, The Workplace

Does your IT provider scare you?

Chris Vilim

When choosing an IT provider, you are probably looking for a reliable company who understands your business needs and is properly prepared and ready to assist. You may think you have found the perfect fit, but things can start to get spooky. So what are some things you should look out for to determine if an IT provider is not right for you?

1. Do they require long-term contracts?

Although you don’t want to ...

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Topics: Owners & Managers

Top 3 internet browsers for your business

Megan Thiemann

With so many choices how does one decide which browser is best for your business? Today’s popular browsers compete on a level playing field. Internet browsing has become an essential part of our day-to-day lives, and you need a safe and secure browser that will get the job done quickly. With so many choices are you getting overwhelmed? Don’t worry, here’s CoreTech’s top three browsers for your business.

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Topics: Owners & Managers

The Windows 10 upgrade process for your business

Chris Vilim

In my prior post I addressed the question, “Should I upgrade my business to Windows 10?” If you read through the checklist and walked away thinking, “Yes, I should potentially upgrade to Windows 10” then the next logical question is “How do I go about upgrading?”

The upgrade process to Windows 10 is one that requires some research and planning to avoid problems and headaches. Here are the basic steps:

  1. Hardware requirements ...
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Topics: Microsoft Products, Owners & Managers