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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Cyber Security Threats to Watch Out for in 2021

Kaitlin Schneider
2020 proved to be a difficult year for many businesses, particularly with regard to IT and cyber security. From managing remote working solutions to ensuring that IT systems were flexible to meet the ongoing uncertainty of the COVID-19 pandemic, business owners have had to make many unforeseen changes. And as the fraught year of 2020 drew to a close, a sophisticated cyberattack on third-party software from Solarwinds, used by companies large and small across the U.S., resulted in numerous ...
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Topics: Security Threats, Network Security

How IT Downtime Impacts Your Business

Kaitlin Schneider
Not every disaster that wreaks havoc on a business has to be a major natural event like a fire, blizzard, flood or tornado. Even something as simple as accidental deletion or one wrong click on a phishing email could instigate a disastrous domino effect in your organization.   And it’s not just your company’s revenue that is impacted by downtime. There are other ways that unplanned IT downtime can impact your business, including:   Data loss  Lost productivity  A damaged reputation  Actual ...
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Topics: Owners & Managers, The Workplace, Technology Planning

Do I Need a Firewall When Employees Work Remotely?

Joel Havenridge
With more small businesses turning to a remote workforce, protecting business operations and data is crucial. As a business owner, you most likely will need multiple firewalls to provide the necessary security required by remote access. This includes both an on-premise appliance and software that runs on the remote computers your employees use at home.  Evaluating the use and risk of your IT solutions will go a long way in deciding which firewalls you need so you can get the most benefits of ...
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Topics: Equipment Purchases, Network Security

10 Questions to Ask a Potential IT Consultant

Bill Weber
Enlisting the services of a small business IT consultant can provide many benefits to your company. Securing your data, helping you understand how your network systems function and providing affordable services are just some of the benefits you should expect from a small business IT consulting firm.  When searching for an IT consultant to serve your company, it’s important to be thorough and get as much information as possible about the consultant to ensure that you find one that best fits your ...
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5 Reasons You Should Hire an IT Consultant to Deploy Microsoft Teams

Kaitlin Schneider
Microsoft Teams has reached 115 million daily active users, and those numbers aren’t going to decrease anytime soon. The convenience and functionality of this platform makes it a serious contender for business communication in any industry.   If your business isn’t already using Microsoft Teams, you’re missing out on an easy-to-navigate hub where you can get all of your team and project communications done in one place.  
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Topics: Microsoft Products, Trends, Technology Planning

5 Simple Ways To Customize Your Microsoft Teams Interface

Derek Warak
With the current pandemic forcing many to work from home, it means we have to rely on technology to keep everyone communicating and informed about what is going on with your organization. Microsoft Teams is a great way to accomplish this enormous task. While Teams offers numerous functions for communication and collaboration, you still may want to customize the application so it feels a little more personal. Listed below are five capabilities to personalize your workspace.
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Topics: Microsoft Products

Business Continuity and Disaster Recovery: 17 Key Questions to Ask

Kaitlin Schneider
As any business can attest (especially after the numerous events of 2020), maintaining a business continuity and disaster recovery (BC/DR) plan is important to reducing your business risk and downtime. The plan will outline specific response strategies in the event of a disaster.  Disasters, big or small, can include things like:   Floods, fires, and blizzards  Accidental deletions or security breaches  Hardware failures or power outages  And more  No matter what types of events may attempt to ...
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Topics: Owners & Managers, Technology Planning

4 Things to Consider To Find The Best Business Voice Solution

Sue Sims
As we are nearing the end of a very challenging year for individuals and businesses alike, I realize I have developed a newfound appreciation for hosted, or cloud-based, business phone systems. Having worked in telecommunications for over 30 years, I was used to premise-based phone systems and preferred them over cloud-hosted phone systems. But this year, the COVID-19 pandemic has changed the way some of us are doing business, and hosted systems do seem to have the advantage for those whose ...
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Topics: Phone Systems

Is Microsoft Teams HIPAA Compliant?

Kaitlin Schneider
Like many other businesses, healthcare organizations continue to search for ways to work with employees and customers through enhanced mobility and collaboration. While working through the cloud provides greater reach and access, connecting online puts these businesses at greater risk for exposure, data leaks and targeted attacks from cyber criminals, particularly if employees are using their own personal devices. And healthcare organizations must remain HIPAA compliant throughout this sharing ...
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Topics: Microsoft Products, Network Security, Health Care

Why Your SMB Should Care about Ransomware

Kaitlin Schneider
2020 has been an unexpected, topsy-turvy year for everyone running a business. From moving to remote models to digital marketing, a lot of businesses are conducting a majority of their business online.   With that digital shift comes more pronounced vulnerabilities to cyber attacks, and one of the most noteworthy tactics criminals have turned to is ransomware. In fact, it is now the most common type of cyber security incident threatening small-midsized businesses.   Read on to learn more about ...
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Topics: Security Threats, Network Security