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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

How Can a Managed IT Service Provider Help Local Government?

Keeping up with evolving demands is a key part of helping your community thrive. Digital transformation has aided numerous local government agencies in the past few years, with solutions as simple as public WiFi access around parks and swimming pools, improving communication between institutions, and more. However, someone needs to manage digital transformation, and if your local government is already busy servicing parks, emergency services, courts, transportation or public works, how can you ...
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Topics: The Workplace, Outsourced IT, IT Support

How Do Hackers Use Social Media Profiling?

Staying in touch with family and friends, surfing through the latest batch of memes, or even interacting with our favorite brands—social media is ubiquitous in the world today. It’s all about sharing, and, well, socializing. While social media does have a good purpose, there are, unsurprisingly, threat actors who use all that shared information for nefarious purposes.
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Topics: Security Threats

Microsoft Announces Windows 11: Here’s What You Can Expect, and When

On June 24, 2021, Microsoft announced the next generation of their operating system (OS), Windows 11. If you haven’t already watched the announcement (which you can do below), we’ve provided a quick rundown of what you can expect from the newest version of Windows—and when you can expect to get your hands on the latest update.
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Topics: Microsoft Products

10 Simple PC Tricks to Improve Productivity

We all know the business world today is fast paced. To stay cutting-edge, it’s important to maximize productivity. One quick, easy way to do this is to make your computer usage more efficient. Below, I’ve listed 10 ways to boost performance and give your productivity a leg up over the competition.
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Topics: The Workplace

Is Your Phone Saying You have “Weak Security?" Here’s What it Means...

Has your mobile device alerted you to “weak security” recently? The latest update patches from Apple and Android will now show an alert for weak security if your router or modem is using an outdated network security key.
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Topics: Security Threats, Alert

5 Reasons Why Your Employees Need Professional Headsets

When our company first switched to remote work, it was a bit of an adjustment. I had to get used to sharing the dining room of a one-bedroom apartment as an office with my fiancé. When we had meetings, we didn’t want to interrupt the other’s workflow, so headphones were necessary. For a time, I settled for the subpar voice and sound quality of a simple pair of earbuds. And, those earbuds sufficed, for a time. But then the sound started cutting out. So, I had to find a different pair, and the ...
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Topics: Equipment Purchases, The Workplace

How to Avoid Being Socially Engineered

Social engineering attacks are increasing in inboxes everywhere, and it’s vital that your employees know how to spot these manipulation attempts. In fact, according to an expert panel from Digital Guardian, only 3 percent of attackers try to exploit technical components and devices. What about the other 97 percent?
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Topics: Security Threats, Network Security

7 Superb Tips for Microsoft Teams Power Users

From calls, chats, video conferencing, and everything in between, Microsoft Teams is a powerhouse for keeping your work and correspondence all within one interface. And there’s no shortage of features and capabilities on Microsoft Teams, either. In fact, it might feel like we’ve only scratched the surface in our previous posts on Teams. So in today’s post, I’m going to detail seven lesser-known tips and tricks for maximizing your use of Microsoft Teams.
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Topics: Microsoft Products

4 Email Security Best Practices

Email is one of the most important tools used for business communication. Because of that, it is also one of the most common causes of a security breach. With that said, there are several methods and services available to protect yourself from being exploited by a hacker. What practices should you follow? This article will explain 4 of the best practices for email security.
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Topics: Security Threats, Network Security

Navigating the Nextiva Desktop App

With more companies than ever working from home, business owners and managers—like you—need to find a way for staff to bring phones anywhere so they don’t miss calls from anyone. With a softphone provided as part of a Nextiva cloud phone system, you’ll ensure seamless voice communication across your entire organization, no matter where you or your employees are located.
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Topics: Cloud, Phone Systems