Technology Unwrapped

Social engineering attacks are increasing in inboxes everywhere, and it’s vital that your employees know how to spot these manipulation attempts. In fact, according to an expert panel from Digital Guardian, only 3 percent of attackers try to exploit technical components and devices. What about the other 97 percent?

From calls, chats, video conferencing, and everything in between, Microsoft Teams is a powerhouse for keeping your work and correspondence all within one interface. And there’s no shortage of features and capabilities on Microsoft Teams, either. In fact, it might feel like we’ve only scratched the surface in our previous posts on Teams. So in today’s post, I’m going to detail seven lesser-known tips and tricks for maximizing your use of Microsoft Teams.

Email is one of the most important tools used for business communication. Because of that, it is also one of the most common causes of a security breach. With that said, there are several methods and services available to protect yourself from being exploited by a hacker. What practices should you follow? This article will explain 4 of the best practices for email security.

With more companies than ever working from home, business owners and managers—like you—need to find a way for staff to bring phones anywhere so they don’t miss calls from anyone. With a softphone provided as part of a Nextiva cloud phone system, you’ll ensure seamless voice communication across your entire organization, no matter where you or your employees are located.

Quality customer service is crucial to the longevity of your small or medium-sized business. Providing excellent service retains customers and builds value, and when customers are satisfied, they bring in more customers. One important component of your business’s customer service strategy you might not have considered is the quality of your business phone system. Is yours making the cut? If not, a cloud-based business phone system will make a positive impact on your organization. With the range ...

Having recently purchased a house with my fiancé, I have witnessed firsthand how complex and involved the real estate process can get, as well as how many potential cyber security risks arise during a real estate transaction. Whether your real estate company sells residential or commercial properties, security of your contacts and data is critical.

Every organization conducts business online, but you may not realize that the Web is much larger and more complex than most of us are aware of. In fact, the portion of the web that you use for day-to-day activity is just the tip of the iceberg. There’s also the deep web, and the malevolent-sounding dark web. It’s important to understand the differences among the surface web, the deep web and the dark web, as well as what you can do to protect your information from ending up for sale on the dark ...

Since the outbreak of COVID-19, the service, support and new deployment of IT and voice systems has changed quite a bit. Bridging the distance between the deployment group and the customer has never been as complicated as it was the past year. There have been many bridges to build, cross and even invent. Not to mention pitfalls to navigate.

Microsoft Teams is garnering a lot of attention right now for its video conference and communication capabilities. However, this chat-based workspace within Office 365 offers much more than virtual meetings. To leverage Microsoft Teams services for your organization, it’s important to learn the ins and outs of the platform first, so you can customize it to your needs.

“CoreTech continues to align with our clients' business needs and goals by putting them first, especially when it comes to the security of IT systems and data,” says Chris Vilim, president of CoreTech. From proactive approaches in managed IT services to regular cyber security updates and alerts on our numerous channels, CoreTech is a client-focused, security-driven managed service provider (MSP). To reinforce those values, our team recently underwent the process to obtain an IT security ...