Technology Unwrapped

Since the outbreak of COVID-19, the service, support and new deployment of IT and voice systems has changed quite a bit. Bridging the distance between the deployment group and the customer has never been as complicated as it was the past year. There have been many bridges to build, cross and even invent. Not to mention pitfalls to navigate.

Microsoft Teams is garnering a lot of attention right now for its video conference and communication capabilities. However, this chat-based workspace within Office 365 offers much more than virtual meetings. To leverage Microsoft Teams services for your organization, it’s important to learn the ins and outs of the platform first, so you can customize it to your needs.

“CoreTech continues to align with our clients' business needs and goals by putting them first, especially when it comes to the security of IT systems and data,” says Chris Vilim, president of CoreTech. From proactive approaches in managed IT services to regular cyber security updates and alerts on our numerous channels, CoreTech is a client-focused, security-driven managed service provider (MSP). To reinforce those values, our team recently underwent the process to obtain an IT security ...

If your company uses Microsoft Teams, you’re likely part of numerous Teams and channels within the application.

Normally, tax season is a special occasion for cyber criminals to ramp up their scam efforts, but cyber scams have been consistent throughout the last year due to the political climate, the pandemic and now, the distribution of a vaccine. Throw in tax season, and hackers have considerable fodder for numerous cyber scams.

Do you know if your CEO’s email username and password are being sold on the dark web right now? How would you? Eventually, you’ll find out when you have to prevent finance from wiring a hacker - posing as your CEO - large sums of money. Or, you may find out after finance has already fallen for a CEO fraud phishing scam and wired a hacker money… But if there is a way for you to know when your CEO’s credentials are being sold in the first place, you can stop the scam before it even starts. Well, ...

While many technology experts tout the varied benefits of cloud-hosted solutions, the cloud is not a one-size-fits all option for every business. Whether you’re looking at new cloud applications or are considering a move to hosted servers, it’s important to evaluate each solution’s capabilities to determine if it fits with your business needs.

To simplify and automate some processes, many fields of business, like marketing and customer service, are taking advantage of artificial intelligence (AI) and machine learning to make their daily work processes easier and smoother. But there’s another crucial industry that’s heavily impacted by artificial intelligence: cyber security. With the array of IT security solutions that utilize AI becoming more readily available, you can expect small and medium-sized businesses to have access to these ...

Last Thursday, Microsoft unveiled another new, generally available, feature for Teams, known as Approvals.

Many cyber security frontrunners and government agencies are calling the SolarWinds breach one of the most sophisticated attacks they have ever witnessed. Its global reach, to organizations of all sizes, stresses the importance of an optimized, layered cyber security strategy. In today’s post, I’m going to detail what happened in the SolarWinds breach, why it matters and how you can keep your SMB safe from cyber security attacks with the right solutions.