Technology Unwrapped

Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories.

Since the start of the global pandemic, we have written numerous articles about phishing and phishing scams. By now, you know that they are prevalent, and attacks are becoming more difficult to spot, but have you ever wondered about the specifics behind why people fall for phishing scams? We’ve detailed a few reasons below, as hackers use numerous, evolving tactics in an attempt to swindle your employees for information, or worse, access to your systems.

The massive shift to remote work may have instigated a rapid pivot to tools like Microsoft Teams for your organization’s communication, but sometimes, sending an email through Outlook is still necessary. And, sometimes, your inbox can look a little overwhelming due to the scores of messages you receive every day. Although none of us may ever reach true Inbox Zero, you can still master the Outlook application and use it more effectively with the help of these Outlook productivity tips.

The current popularity of remote and flexible work options marks an evolution in normal workplace practices. But, while your employees may enjoy their newfound freedom of working from mobile devices within their home office or local coffee shop, you as a business owner or manager may have some security concerns about monitoring and managing all those mobile devices. That’s where Mobile Device Management (MDM) comes into the equation.

Cyber criminals spend their days and nights trying to circumvent layers of security measures in order to steal your personal information and private data. In order to thwart their attacks before they start, we at CoreTech stay continuously vigilant — which means we stay on top of the latest trends in IT security.

(Updated February 2023) Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware.

The benefits of technology, especially when it comes to remote work, are vast. However, no matter how useful contemporary tools and applications may be, sometimes human beings misconstrue the intended interpretation of a piece of virtual correspondence—be it an email, a quick text, a chat message, or even a short comment on a document. These issues arise often when working remotely. When you’re not speaking face-to-face, you miss out on valuable contextual clues such as facial expressions which ...

When choosing a managed service provider (MSP), it can be difficult to know exactly what to look for regarding experience, terms and services. By hiring any service provider, you’re taking a big risk with your security, efficiency, and assets, so identifying the right one is key. When you’re investigating potential IT service provider candidates, however, there are many different factors to consider. You need to understand what they offer in terms of support, what services are included in your ...

With ever-changing technology and data, storing and maintaining information continues to present challenges for every business owner. This is especially true for businesses that operate on a mobile or remote basis, with employees in the field who are frequently needing to access and update data to collaborate with other team members. Cloud computing provides several advantages to a business environment, but it’s imperative to evaluate both the benefits and the risks involved to determine if the ...

Twenty years ago, on July 17, 2000, CoreTech president Chris Vilim and his father, Larry, joined forces to deliver quality IT services to Omaha’s small businesses.