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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Business Continuity and Disaster Recovery: 17 Key Questions to Ask + [Incident Response]

As any business can attest, maintaining a business continuity and disaster recovery (BCDR) plan is important to reducing your business risk and downtime. And now you have incident response plans to consider as well. Each business continuity plan (BCP) and disaster recovery plan (DRP) serves a specific purpose and will outline your response strategies, processes, and responsibilities when a disruptive event occurs. Disasters, big or small, can include things like: Natural Disasters: Floods, ...
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Topics: Owners & Managers, Technology Planning

Is Microsoft Teams HIPAA Compliant?

Like many other businesses, healthcare organizations continue to search for ways to work with employees and customers through enhanced mobility and collaboration. While working through the cloud provides greater reach and access, connecting online puts these businesses at greater risk for exposure, data leaks and targeted attacks from cyber criminals, particularly if employees are using their own personal devices. And healthcare organizations must remain HIPAA compliant throughout this sharing ...
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Topics: Microsoft Products, Network Security, Health Care

Why Your SMB Should Care about Ransomware

2020 has been an unexpected, topsy-turvy year for everyone running a business. From moving to remote models to digital marketing, a lot of businesses are conducting a majority of their business online. With that digital shift comes more pronounced vulnerabilities to cyber attacks, and one of the most noteworthy tactics criminals have turned to is ransomware. In fact, it is now the most common type of cyber security incident threatening small-midsized businesses. Read on to learn more about what ...
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Topics: Security Threats, Network Security

6 Benefits of Microsoft Teams for Scheduling and Preparing for Meetings

Imagine this: you’re making steady progress on your to-do list, crossing another completed project off for the week, but you have a big meeting to coordinate before you can start tackling the rest. That means gathering information from previous conversations, and to find all that information, you might have to go back quite a bit in your email inbox to find the right thread of the right email chain. You’ll be pleased to know that Microsoft offers a much better way of handling workplace ...
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Topics: Microsoft Products

Pros and Cons of Outsourcing Your IT Vendor Management

Vendors provide a lot of vital services to small businesses, such as internet access, financial operations, copier services, telephone systems, software solutions and much more. However, coordinating your infrastructure, software, equipment and other components can be time consuming and confusing, especially if you don’t have technical experience in those categories.
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Topics: Technology Planning, IT Support

Why Do People Fall for Phishing Scams?

Since the start of the global pandemic, we have written numerous articles about phishing and phishing scams. By now, you know that they are prevalent, and attacks are becoming more difficult to spot, but have you ever wondered about the specifics behind why people fall for phishing scams? We’ve detailed a few reasons below, as hackers use numerous, evolving tactics in an attempt to swindle your employees for information, or worse, access to your systems.
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Topics: Staff Training, Security Threats, The Workplace

Simplify Your Use of Microsoft Outlook with These 7 Productivity Tips

The massive shift to remote work may have instigated a rapid pivot to tools like Microsoft Teams for your organization’s communication, but sometimes, sending an email through Outlook is still necessary. And, sometimes, your inbox can look a little overwhelming due to the scores of messages you receive every day. Although none of us may ever reach true Inbox Zero, you can still master the Outlook application and use it more effectively with the help of these Outlook productivity tips.
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Topics: Microsoft Products

Why Does Your Organization Need Mobile Device Management?

The current popularity of remote and flexible work options marks an evolution in normal workplace practices. But, while your employees may enjoy their newfound freedom of working from mobile devices within their home office or local coffee shop, you as a business owner or manager may have some security concerns about monitoring and managing all those mobile devices. That’s where Mobile Device Management (MDM) comes into the equation.
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Topics: Security Threats, Network Security, Technology Planning

How MSPs Stay on Top of the Latest Trends in IT Security

Cyber criminals spend their days and nights trying to circumvent layers of security measures in order to steal your personal information and private data. In order to thwart their attacks before they start, we at CoreTech stay continuously vigilant — which means we stay on top of the latest trends in IT security.
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Toshiba End of Life: Why Upgrading your Toshiba Phone System is so Important

(Updated February 2023) Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware.
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Topics: Phone Systems, Technology Planning