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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Microsoft Teams and Nextiva Cloud Together Make One Unified Communication Solution

As the coronavirus pandemic continues to disrupt traditional ways of doing business, a lot of companies have taken advantage of working from home. But working remotely brings up new challenges and problems to solve, and organizations are particularly concerned with how they can communicate with customers, vendors and coworkers. Because even when working from home, phone calls are still a crucial component of conducting business.
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Topics: Cloud, Trends, Phone Systems

6 Steps to Maintain a Better Screen-Life Balance

Have you ever really sat down and calculated how much time you spend on your smart phone, tablet or computer? Just as you need work-life balance to prevent stress, you should also consider your screen-life balance.
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Topics: Trends

What is Microsoft Azure and What Can It Do for Your Business?

You may have heard Azure mentioned in the news or from an IT colleague, but what is it? And how does it benefit your business? Azure is Microsoft's cloud computing platform, and it is continually expanding its large set of cloud services that helps your organization meet current and future business challenges. It gives you the freedom to build, manage and deploy applications on a massive global network, using your favorite tools and frameworks.
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Topics: Cloud, Microsoft Products

What is a Managed Firewall? And Why Hire an IT Provider to Purchase It?

A managed firewall solution is a critical component of any business IT system. This physical piece of hardware secures your access to the internet, helping prevent unauthorized and malicious users from accessing your system and files. In the past, businesses worried about external actors gaining access to their systems. Today, it is just as important for businesses to make sure that the people within their organization are using the internet securely. Cybersecurity threats continue to evolve, ...
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5 Ways Sway Hits the Refresh Button on Making Presentations

Since 1987, people have used PowerPoint to create pristine presentations for a variety of purposes, including strategic overviews, year-end wrap ups, project proposals and photo slideshows, welcome screens and so much more. But did you know that Microsoft has another presentation tool?
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Topics: Cloud, Microsoft Products

7 Ways to Get the Most Value from Your Managed IT Services Contract

Managed service providers (MSPs) can provide a lot of value for companies that need outsourced IT support. A managed IT services contract details the ongoing services the MSP will provide to the company. And, while these service contracts offer a range of benefits for organizations, not every business is getting the full value from their contract. Below, we’ll detail how you can get the most value from your MSP contract, as well as discuss signs that your MSP is helping you get your money’s ...
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Topics: Technology Planning

Spotting Spoofed or Phishing Emails on a Mobile Device

You've probably noticed our previous updates covering phishing and how to identify phony emails. And, you've likely had a bit of practice with identifying them yourself on your work computer. But what about staying safe on your mobile device? The rules for detecting spam and phishing hazards on your phone or tablet differ slightly than what you are used to doing in Outlook on your desktop or laptop. The process isn’t quite as straightforward, but you can still take precautionary steps to avoid ...
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Topics: Security Threats

Looking for an IT Support Provider for Your Financial Institution? Here's How to Choose.

Credit unions, banks and other financial institutions rely on technology to efficiently and effectively serve their customers. Over the past decade, the shifting needs and growing expectations of the modern consumer have driven the development of a number of new technologies, software and applications that are changing the delivery of banking services. With these new technologies comes a need for increased security and a focus on meeting compliance requirements.
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Topics: Finance, Technology Planning

3 Benefits of Network Monitoring for Better Security and Performance

A network outage causes downtime that can significantly impact your company’s bottom line. Not only do performance issues impact business productivity, but if they are tied to security issues, there may be more at stake — like your company’s data and reputation. That’s why network monitoring is a necessity for any small to midsize business. With a network monitoring solution in place, your business can stay ahead of performance or security issues and fix them before they become a bigger ...
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Topics: Network Security

Managed Backups: Why Your Business Needs Them

Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs.
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Topics: Cloud, Technology Planning