Technology Unwrapped

A managed firewall solution is a critical component of any business IT system. This physical piece of hardware secures your access to the internet, helping prevent unauthorized and malicious users from accessing your system and files. In the past, businesses worried about external actors gaining access to their systems. Today, it is just as important for businesses to make sure that the people within their organization are using the internet securely. Cybersecurity threats continue to evolve, ...

Since 1987, people have used PowerPoint to create pristine presentations for a variety of purposes, including strategic overviews, year-end wrap ups, project proposals and photo slideshows, welcome screens and so much more. But did you know that Microsoft has another presentation tool?

Managed service providers (MSPs) can provide a lot of value for companies that need outsourced IT support. A managed IT services contract details the ongoing services the MSP will provide to the company. And, while these service contracts offer a range of benefits for organizations, not every business is getting the full value from their contract. Below, we’ll detail how you can get the most value from your MSP contract, as well as discuss signs that your MSP is helping you get your money’s ...

You've probably noticed our previous updates covering phishing and how to identify phony emails. And, you've likely had a bit of practice with identifying them yourself on your work computer. But what about staying safe on your mobile device? The rules for detecting spam and phishing hazards on your phone or tablet differ slightly than what you are used to doing in Outlook on your desktop or laptop. The process isn’t quite as straightforward, but you can still take precautionary steps to avoid ...

Credit unions, banks and other financial institutions rely on technology to efficiently and effectively serve their customers. Over the past decade, the shifting needs and growing expectations of the modern consumer have driven the development of a number of new technologies, software and applications that are changing the delivery of banking services. With these new technologies comes a need for increased security and a focus on meeting compliance requirements.

A network outage causes downtime that can significantly impact your company’s bottom line. Not only do performance issues impact business productivity, but if they are tied to security issues, there may be more at stake — like your company’s data and reputation. That’s why network monitoring is a necessity for any small to midsize business. With a network monitoring solution in place, your business can stay ahead of performance or security issues and fix them before they become a bigger ...

Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs.

A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.

‘Tis the season for online shopping. As the volume of online sales increases, so do the frequency of phishing emails disguised as popular online retailers and delivery services. It’s important to remember that a cyber criminal’s goal is to get you to click before you consider the possibility that the email you’ve received could be fraudulent. This is why it’s important to take the time to really look at emails before clicking any links or downloading attachments — especially if an email is ...

Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...