Technology Unwrapped

A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.

‘Tis the season for online shopping. As the volume of online sales increases, so do the frequency of phishing emails disguised as popular online retailers and delivery services. It’s important to remember that a cyber criminal’s goal is to get you to click before you consider the possibility that the email you’ve received could be fraudulent. This is why it’s important to take the time to really look at emails before clicking any links or downloading attachments — especially if an email is ...

Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...

In just the past few years, the way employees use mobile devices in the workplace has significantly shifted. The popularity of remote work options and the adoption of bring your own device (BYOD) programs have increased. Whether employees are using their own mobile device or a company-owned device, they can enjoy the flexibility and ease of working remotely, while employers benefit from increased productivity and efficiency. However, as more companies embrace employee mobility, they also need ...

Most business owners and managers understand the important role that secure passwords play in protecting business data and accounts from being compromised. When you consider that business technology users maintain an average of 191 passwords, it only makes sense that not every organization wants to take on the considerable feat of ensuring their staff create unique and complex passwords for every application and account they have access to. Nevermind regularly updating all those passwords every ...

While technology plays an important role in keeping your organization safe from data breaches, security risks, and other malicious online behavior, it can’t do all the work by itself. The most secure companies create a culture that includes risk management, where employees are invested in taking steps toward reducing incidents by minimizing risky behavior and working to protect their technology and data assets.

As we make our way into the holiday season and start thinking about what we're buying everyone, it’s important to heighten our awareness of who we’re giving our credit card information to. Don’t let cyber criminals ruin your holiday celebrations! Take a minute to remind yourself, your friends, and your family how to keep personal information safe while online shopping for holiday gifts.

The workforce is changing, and so is the way we do business. While some organizations still run traditionally, with employees in the office from 9 a.m. to 5 p.m., other businesses are providing more flexible work environments that allow them to accommodate both their customers and their employees. With these changes comes a need to update legacy technology systems that were only built to support the conventional way of doing business.

In the legal industry, time is money. And there’s nothing more frustrating than sitting down to a full day of billable work when your technology starts to fail you. If you don’t have an in-house IT team, this often results in spending hours trying to fix the problem yourself before you finally call in an expert who might be able to fit you in at some point, after they figure out how your system is structured.