Technology Unwrapped

Credit unions, banks and other financial institutions rely on technology to efficiently and effectively serve their customers. Over the past decade, the shifting needs and growing expectations of the modern consumer have driven the development of a number of new technologies, software and applications that are changing the delivery of banking services. With these new technologies comes a need for increased security and a focus on meeting compliance requirements.

A network outage causes downtime that can significantly impact your company’s bottom line. Not only do performance issues impact business productivity, but if they are tied to security issues, there may be more at stake — like your company’s data and reputation. That’s why network monitoring is a necessity for any small to midsize business. With a network monitoring solution in place, your business can stay ahead of performance or security issues and fix them before they become a bigger ...

Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs.

A cloud-based (hosted) business phone system can provide a number of benefits compared to traditional on-premise solutions. Not only does a cloud-hosted phone system offer numerous useful features, but it also comes with significant cost savings. While saving money might be what sparked your initial interest in this type of phone system for your business, let’s talk about what you get for the money you do put into your cloud-hosted system.

‘Tis the season for online shopping. As the volume of online sales increases, so do the frequency of phishing emails disguised as popular online retailers and delivery services. It’s important to remember that a cyber criminal’s goal is to get you to click before you consider the possibility that the email you’ve received could be fraudulent. This is why it’s important to take the time to really look at emails before clicking any links or downloading attachments — especially if an email is ...

Mitel phones are a great fit for any small to midsize business. However, with all the features included on the desktop phones themselves, the Mitel Connect application can often get overlooked. The Mitel Connect app is available for your PC as well as your cell phone and can be used with both the Cloud and on-premise platforms. With this application, managing your desk phone could not be any easier. The connect app (AKA connect client) acts as an extension of your desk phone. Having the app on ...

In just the past few years, the way employees use mobile devices in the workplace has significantly shifted. The popularity of remote work options and the adoption of bring your own device (BYOD) programs have increased. Whether employees are using their own mobile device or a company-owned device, they can enjoy the flexibility and ease of working remotely, while employers benefit from increased productivity and efficiency. However, as more companies embrace employee mobility, they also need ...

Most business owners and managers understand the important role that secure passwords play in protecting business data and accounts from being compromised. When you consider that business technology users maintain an average of 191 passwords, it only makes sense that not every organization wants to take on the considerable feat of ensuring their staff create unique and complex passwords for every application and account they have access to. Nevermind regularly updating all those passwords every ...

While technology plays an important role in keeping your organization safe from data breaches, security risks, and other malicious online behavior, it can’t do all the work by itself. The most secure companies create a culture that includes risk management, where employees are invested in taking steps toward reducing incidents by minimizing risky behavior and working to protect their technology and data assets.