Technology Unwrapped

As any business can attest, maintaining a business continuity and disaster recovery (BCDR) plan is important to reducing your business risk and downtime. And now you have incident response plans to consider as well. Each business continuity plan (BCP) and disaster recovery plan (DRP) serves a specific purpose and will outline your response strategies, processes, and responsibilities when a disruptive event occurs. Disasters, big or small, can include things like: Natural Disasters: Floods, ...

Like many other businesses, healthcare organizations continue to search for ways to work with employees and customers through enhanced mobility and collaboration. While working through the cloud provides greater reach and access, connecting online puts these businesses at greater risk for exposure, data leaks and targeted attacks from cyber criminals, particularly if employees are using their own personal devices. And healthcare organizations must remain HIPAA compliant throughout this sharing ...

2020 has been an unexpected, topsy-turvy year for everyone running a business. From moving to remote models to digital marketing, a lot of businesses are conducting a majority of their business online. With that digital shift comes more pronounced vulnerabilities to cyber attacks, and one of the most noteworthy tactics criminals have turned to is ransomware. In fact, it is now the most common type of cyber security incident threatening small-midsized businesses. Read on to learn more about what ...

Imagine this: you’re making steady progress on your to-do list, crossing another completed project off for the week, but you have a big meeting to coordinate before you can start tackling the rest. That means gathering information from previous conversations, and to find all that information, you might have to go back quite a bit in your email inbox to find the right thread of the right email chain. You’ll be pleased to know that Microsoft offers a much better way of handling workplace ...

Since the start of the global pandemic, we have written numerous articles about phishing and phishing scams. By now, you know that they are prevalent, and attacks are becoming more difficult to spot, but have you ever wondered about the specifics behind why people fall for phishing scams? We’ve detailed a few reasons below, as hackers use numerous, evolving tactics in an attempt to swindle your employees for information, or worse, access to your systems.

The massive shift to remote work may have instigated a rapid pivot to tools like Microsoft Teams for your organization’s communication, but sometimes, sending an email through Outlook is still necessary. And, sometimes, your inbox can look a little overwhelming due to the scores of messages you receive every day. Although none of us may ever reach true Inbox Zero, you can still master the Outlook application and use it more effectively with the help of these Outlook productivity tips.

(Updated February 2023) Back in 2018, we wrote about Mitel’s (owner of Toshiba phone systems) announcement to phase out Toshiba CIX and IPedge product lines. Since that writing, the company has since stopped selling new Toshiba equipment and add-on hardware.

The benefits of technology, especially when it comes to remote work, are vast. However, no matter how useful contemporary tools and applications may be, sometimes human beings misconstrue the intended interpretation of a piece of virtual correspondence—be it an email, a quick text, a chat message, or even a short comment on a document. These issues arise often when working remotely. When you’re not speaking face-to-face, you miss out on valuable contextual clues such as facial expressions which ...

When choosing a managed service provider (MSP), it can be difficult to know exactly what to look for regarding experience, terms and services. By hiring any service provider, you’re taking a big risk with your security, efficiency, and assets, so identifying the right one is key. When you’re investigating potential IT service provider candidates, however, there are many different factors to consider. You need to understand what they offer in terms of support, what services are included in your ...

Twenty years ago, on July 17, 2000, CoreTech president Chris Vilim and his father, Larry, joined forces to deliver quality IT services to Omaha’s small businesses.