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What's the difference between a virus and malware?

Alyssa Sisco

You may recall a plethora of headlines and news stories hyping the severity of computer viruses in the late 80's and early 90's. At this point, viruses seem more like an accepted risk you agree to when you own a computer, than the fuel for a big, scandalous headline. Most basic computer users understand that they need some form of Antivirus and to stay away from dicey websites. But with criminal programmers and hackers coming up with new, more aggressive code all the time, is that true today?

When diving into the world of computer safety, a bunch of technical terms start getting thrown around. To most, the term virus has become more of an overarching idea that it is the cause for any malfunction or breakdown your computer incurs, despite its actual definition.

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Topics: Staff Training, Network Security

Meet the Team: Derek Warak

Alyssa Sisco

Originally with Telephone Connections, Derek was recently brought on at CoreTech as one of our Unified Communications Systems Administrators. His job is to handle service tickets dealing with phone systems. If someone has a problem or question dealing with their phone system, Derek is able to use his 20+ years of industry experience to find resolutions quickly. With the skill that Derek brings to the table, he has been a great asset to our Unified Communications team. View full article to get to know more about the guy behind the phone systems!

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Topics: Our Company

Quick tip: Email encryption

Alyssa Sisco

When mailing a check, you would never use a skimpy envelope that's easy to read through. You would spring for a sturdy security envelope with the blue, patterned lining that shields the contents from any snooping opportunists. Why not take the same precaution when sending confidential information via email? With so many opportunities for someone to steal your data online, how can you keep your information safe?

Email encryption is a good place to start. In essence, once you hit send on an encrypted email it becomes an indecipherable mess of jumbled letters and numbers that can only be decoded by the key you share with your chosen recipient.

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Topics: Network Security

Meet the team: Bob Tingwald

Alyssa Sisco

When you're having issues with your phone, Bob is your guy. Always happy to help, Bob is part of our Unified Communications team at CoreTech. He is a part-time technician who spends his hours installing phone systems, doing service and maintenance work, providing voicemail assistance and the like. Whether you're a client, or part of the CoreTech team, he's great to work with! Learn a little bit more about Bob by reading on.

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Topics: Our Company

Why data backup is essential for your business

Alyssa Sisco

If you were to sell your company tomorrow, what exactly would you pass on to a buyer? More than just a company name on a building; You have records, contracts, contacts, financial data and more that go into making your business unique and valuable. It takes an incredible amount of time to acquire, develop and build that network of information. If disaster struck and your computer crashed, how long would it take you to get all that information back? Your data is one thing you should never gamble with.

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Topics: Data Breach, Owners & Managers, The Workplace, Network Security

For the love of dogs...

Alyssa Sisco

From Baby Boomers to Millennials, studies show that we all have one thing in common. We love our pets. Not only does having our pets around bring proven health benefits, but it also enables us to work more cohesively with others. This is good news during a time when stress levels are high, morale is low, and finding common ground could be improved. Read on to find out how your workplace may be improved by a “bring your pet to work” policy. You may be surprised by what the research reveals!

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Topics: The Workplace

All I want for Christmas, is your identity

Alyssa Sisco
It’s the most wonderful time of the year. Not only for the good-hearted souls searching for the perfect gifts for their loved ones, but also self-serving cyber criminals. They spend their holiday season trying to lure you in with bogus discounts and counterfeit websites. They want you to believe that you finally found the perfect gift at a price you can afford, when really, you just unknowingly gave away your credit card information to be auctioned off on the dark web.
 
As you embark on your holiday shopping journey, keep in mind this list of tips to guard you from accidentally giving a cyber criminal the gift of your identity:
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Topics: Security Threats

Give meaning to meetings

Alyssa Sisco

As you race to meet a deadline, your calendar notification goes off. You have a meeting in five minutes! 

This is the absolute lowest priority on your totem pole, but attendance at all meetings is required. You then spend the next 30 minutes listening to someone ineffectively probe for anything to discuss, to make this meeting seem like it has a purpose. After a vast amount of time wasted in awkward silence, you are dismissed.

Finally free to be constructive, your motivation has been completely diminished. You're left frustrated after spending that half hour contemplating all the things you could have been accomplishing.

As you can imagine, this is not the best environment to inspire productivity. But all too often, this seems to be the outcome of our daily routines.

Our professional lives certainly don't have to follow this pattern. There is such a thing as an effective meeting. We just need to find what we're doing that's not working and transform it into something advantageous. Below, I have listed some essential factors in giving your meetings, meaning.

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Topics: Owners & Managers, The Workplace

Quick tip: How to set your favorite search engine as your default

Alyssa Sisco
When you open up your web browser with the intent to search for something, it can be irritating to have  your computer open a search engine you don't like or are not familiar with. Those who regularly search for information on the web usually have a preferred search engine. Below you will find some steps to take when your web browser default is not what you want it to be.
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Topics: Staff Training

Meet the team: Barb French

Alyssa Sisco

Chances are, if you call in to Core Tech you will speak with Barb at some point. She is our Administrative Coordinator and spends a lot of time on the phone with clients. She was brought on with our Unified Communications Team in June and has been a wonderful addition here. Read on to learn more about Barb!

What is your role here at CoreTech?

My official title is the Administrative Coordinator. I take service calls, help with special projects from the accounting or marketing departments, or anything else that needs to be taken care of. I enjoy keeping myself busy with new tasks each day.

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Topics: Our Company