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Meet the Team: James Pauley

Alyssa Sisco

Watch our latest Meet the Team, featuring James Pauley! As Systems Administrator, James maintains relationships with a group of clients, serving as their IT Manager. He also takes on the hard-to-solve issues passed on from other team members, tackling them with gusto. Outside of work James loves to go camping with his family, but his wife may not be quite as excited about sleeping on the ground with all the bugs.... To get to know a little more about James, check out the interview!

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Topics: Our Company

Get the most out of your phone system

Alyssa Sisco

Just as your cell phone isn’t merely for making calls anymore, office phone systems now integrate with other parts of your business. That’s why this segment of technology isn’t simply about phone systems anymore, it’s now, unified communications (UC). UC works in conjunction with computers, cell phones, and other mobile devices, allowing you to do things like dial by clicking a number on your computer screen, sending voicemail messages via email, and allowing you to send text messages from your work number. It can even track data and pull useful information from your CRM right when you need it most. Basically, unified communications solutions allow you to communicate in the most convenient and effective ways imaginable.

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Topics: Phone Systems

The cost of doing nothing

Chris Vilim

Getting a sleek, shiny, brand-new computer is an exciting experience. You have the opportunity to customize it to fit your needs perfectly. You have so much space for everything you’re going to need and seek to accomplish. Every program and web page works instantly, making each task feel effortless. However, technology doesn’t stand still. Innovation constantly materializes and propels the industry forward. Within just a few years, computers become incapable of keeping up with the latest updates and applications. Users start to find them moving arduously slow. The next time you find yourself or your employees in this situation, don’t just suffer through the frustration. That outdated computer may be costing you more than you think.

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Topics: Equipment Purchases, Owners & Managers

Is your business outgrowing your office space?

Alyssa Sisco

Are you a growing small or midsize Omaha business? As your business gains traction and expands, you may find yourself running out of physical space for new hires or new equipment. Growing businesses often find that their current facility no longer provides the optimal infrastructure necessary to run their business productively. Buildings can only support so many people and so much activity before they are no longer effective.

So what factors should you consider when deciding to move your office? Take a look at the top 5 reasons why companies decided to move and the average costs associated with moving. Then, don't forget to download our Complete Guide to Your Office Move!

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Meet the Team: Rick Shepherd

Alyssa Sisco

Introducing -  Rick Shepherd! As our primary Wiring Technician, Rick is the master of cabling. He sets up office wiring and connections to handle voice, data, printers, scanners, TVs, or any other devices your job may require. Beyond his great work ethic and decades of experience, Rick is a very cool guy to sit down and converse with. Watch this video interview to learn a little bit more about him!

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Topics: Our Company

The proactive approach to IT

Alyssa Sisco

Sitting around and waiting for bad things to happen is not a recommended strategy for any aspect of life, so why take that course of action when it comes to your IT network? Stay on top of your network’s health by running preventative scans and taking proactive measures to keep your system running efficiently. Trying to fix every little bump or disruption after it occurs, is a lot more time consuming than running automated scans. Often, they are able to identify the root cause of issues, sometimes even before symptoms appear. Here are some of the automated scans we offer and what the benefit is to your business:

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Topics: Network Security

What can a computer hack really cost you?

Alyssa Sisco

Being the target of a cybercriminal is not a fun experience for anyone, but it’s definitely a lot worse if you don’t have a plan to get back on your feet afterwards. Cybercriminals have caught on to the fact that small and midsize businesses don’t spend as much money on IT security, making them easier targets than large, multimillion-dollar companies. It’s important to note that 62% off all cyber-attacks are carried out on SMBs, according to IBM. Additionally, the National Cyber Security Alliance states that about 60% of SMBs who experience a hack, go out of business within a six-month period after the attack.

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Topics: Security Threats, Data Breach, Network Security

Takeaways from all the recent data breaches

Chris Vilim

Just last week, there were announcements of three large data breaches from well-known companies -- Panera Bread, Hudson’s Bay Company (Saks Fifth Avenue and Lord & Taylor), and Under Armour (MyFitnessPal). All these breaches come just after the news of ransomware attacks on Boeing and the City of Atlanta.

While many businesses may ignore these announcements with the thought that because they don’t use these sites or services as part of their business workflows, they don’t have exposure -- and this thinking could be a big mistake.

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Meet the team: Ryan Aiken

Alyssa Sisco

If you've ever called into our service line with an IT issue, chances are, you have spoken to Ryan. As one of our System Administrators, Ryan takes on a lot of our incoming tickets and monitors automated processes to keep our clients' systems running as smooth as possible. Even if you happen to know all about what Ryan does at CoreTech, have you ever talked to him about which Olympic sport he would most like to compete in? Get to know the man behind the phone a little better by checking out this video interview.

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Topics: Our Company

Is it time to upgrade your phone system?

Alyssa Sisco

Thankfully, phone system manufacturers have, overall, done a good job at creating a robust product that lasts for many years. But something to consider is that there's a difference between your technology still functioning and your technology working for you-- by saving time and making communication easier.For instance, you may still have a VHS player that functions, but that doesn't mean it's not time for an upgrade. Besides the generally grainy-quality of tapes and the inconvenience of having to rewind them after every use, new movies don't even come out in that format anymore. In the same way, if your phone system is stuck in the past, you're missing out on some great new pieces of software and it may be wasting more time and energy than you think.

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Topics: Equipment Purchases, Phone Systems