Just as your cell phone isn’t merely for making calls anymore, office phone systems now integrate with other parts of your business. That’s why this segment of technology isn’t simply about phone systems anymore, it’s now, unified communications (UC). UC works in conjunction with computers, cell phones, and other mobile devices, allowing you to do things like dial by clicking a number on your computer screen, sending voicemail messages via email, and allowing you to send text messages from your work number. It can even track data and pull useful information from your CRM right when you need it most. Basically, unified communications solutions allow you to communicate in the most convenient and effective ways imaginable.