Regardless of the type or size of business you have, the one aspect that all companies cannot afford to neglect is the way in which they communicate with customers. Unified Communications (UC) is a solution for doing just that! It is not a product but rather a combination of different avenues which boost productivity in the workplace. With collaboration tools such as instant messaging, video, conferencing, mobile applications, integrations, and voice, businesses may boost their productivity and better manage their customer relationships. Rather than switching between different applications, employees use one system to keep their office communications organized, saving time and money. If you still aren’t sure whether to implement a UC system, read on to learn more about the benefits it can bring to your business.