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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

What Does Strategic Planning Look Like for My SMB? (+3 Results)

Angela Wight
A clear and well-defined strategy enables an organization to focus its resources and energy in the most impactful areas while playing to the organization's strengths. The strategy sets a course for how the company wants to get ahead, or stay ahead, of its competitors. A strategic plan ensures that all the elements of the company are working together as a coherent whole to achieve goals and objectives. Executing a strategic plan isn't something that can be done by the marketing department or the ...
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Topics: The Workplace, Technology Planning

Why Should My SMB Focus on Automation?

Angela Wight
New research shows automation is key to the survival of small and medium-sized businesses (SMBs), as they are under pressure like never before. In today’s global marketplace, SMBs must compete with large enterprises that have the scale and resources to invest in new technology initiatives – including artificial intelligence (AI) and robotic process automation (RPA). Luckily, AI, RPA, and automation technologies are now available and affordable for SMBs.
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Topics: The Workplace, Trends

Why Outsourcing IT Support Makes Sense for Small Businesses

Angela Wight
Years ago, your IT may have been managed in-house, with an internal IT support person or team of on-call technicians to handle user requests and hardware and software updates. However, today’s organizations rely on complicated systems: cloud computing, servers, voice and conferencing, mobile tools, and more. This complexity makes in-house IT management difficult, especially for organizations that rely on a single IT person. Tasking one employee to oversee user support, network maintenance, ...
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Topics: The Workplace, Trends

9 Benefits of Supplementing Your Internal IT

Angela Wight
IT managers have a lot to focus on keeping their business technology running smoothly. They must respond quickly to help desk issues, monitor and update all technology systems, stay current with new technology solutions that can increase productivity and efficiency, and keep their skills sharp when it comes to cyber security. If the IT manager has staff, they also need to hire, train, and manage the team. All of that is a lot of responsibility!
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Topics: Owners & Managers, IT Support

What is a VPN, and How Does it Work?

CoreTech Staff
Many companies have been working remotely for over a year now—some with no plan to return to the office. As others plan to return to normal, others still are getting the best of both worlds with a hybrid approach. No matter what work model your office adopts, security is still a crucial component of your company’s technology setup. As part of their security efforts, many companies use VPNs for their employees to connect to the office network.
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Topics: The Workplace, Network Security

7 Habits to Keep Your Business Cyber Safe

Camryn Mottl
According to the University of Maryland, an average of 2,244 cyber attacks occur daily. That’s one attack every 30 seconds. With the gradual sophistication of attacks, it is important to train your staff on what to watch out for. Firewalls, email spam filtering, multi-factor authentication (MFA), endpoint protection, and backups do their job, but, in the end, training employees is the best way to keep your business safe from a cyber attack.
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Topics: Security Threats, Data Breach, The Workplace

The Difference Between RaaS, Ransomware 2.0, 3.0, and 4.0

Camryn Mottl
Ransomware has maintained the boogeyman title of cyber security for nearly three decades, growing steadily as its target expanded from individuals to corporations to government facilities and education. Since its creation, hackers have sophisticated ransomware attacks on a database, creating multiple versions to fit whatever objective they try to achieve.
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Topics: Data Breach, Network Security

The Phishing Baits Hackers Use to Reel You In

CoreTech Staff
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Topics: Staff Training, Data Breach, Network Security

3 Simple Ways Technology Can Recapture Your Time

Al Howard
When I talk to clients, I often ask them if they spend about 20 minutes a day looking for something. After all, 20 minutes is not that much time, or is it? Often, I get a big laugh followed by a response with a much more concerning amount of time, ranging between one to two hours. Really? Why?
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Topics: Owners & Managers, The Workplace

How to Retain Staff and Drive Innovation With Technology

Angela Wight
When you have good employees, you want to show your team members you value their dedication and hard work. Increased compensation or a bonus is great, however, quality tools to do their job can also contribute to retaining high-quality staff long-term, while also contributing to their productivity. Technology has evolved from a tool to enhance your system’s efficiency to an integral business component. The impact of technology in the workplace is so pervasive that it is impossible to imagine ...
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Topics: The Workplace, IT Support