The most important technology concepts, strategies and actions uncovered for your business.
Esteban Hernandez
As one of our Systems Administrators, Esteban takes on incoming service tickets and is always looking for ways to improve the workflows for our clients by introducing new solutions or applications to keep client systems running smoothly.
Communication is vital component for a business to run smoothly. A majority of businesses use emails to interact with coworkers and those outside of the company. This is a direct connection to the outside world; this also leaves your company at risk of hackers. Phishing is the most common way hackers try to gain access to your database. When it comes to phishing emails, the hacker relies on the end user to do most of the work. They can spoof the CEO’s email and act like them wanting the end ...
MSPs and their clients. It might not seem like it, but for an MSP-client relationship to be successful, you must have some common ground. Clear, open communication and mutual understandings of each other’s business are key pieces to the puzzle. If you’re not constantly evaluating your relationship with your MSP, here’s why you should start.