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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Aaron Wagner

Aaron Wagner
As a Systems Administrator, Aaron takes on a lot of our incoming tickets while monitoring our automated processes to keep client systems running smoothly.
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Author's Posts

What is a VPN, and How Does it Work?

Aaron Wagner
Many companies have been working remotely for over a year now—some with no plan to return to the office. As others plan to return to normal, others still are getting the best of both worlds with a hybrid approach. No matter what work model your office adopts, security is still a crucial component of your company’s technology setup. As part of their security efforts, many companies use VPNs for their employees to connect to the office network.
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Topics: The Workplace, Network Security

Microsoft Teams, A Complete Collaboration Hub for Your Business

Aaron Wagner
Microsoft Teams has found new life during the pandemic, as organizations scramble to find ways to work together while socially distancing.   At first glance, Teams seems to be just like every other messaging platform you have used before, but it is actually filled to the brim with features as a powerful collaborative workspace. 
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Topics: Cloud, Microsoft Products

We’re Here To Help! – How to Prepare When Contacting IT Support

Aaron Wagner
When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime.   IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...
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Topics: Our Company, IT Support