When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime. IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...