Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Aaron Wagner

Aaron Wagner

As a Systems Administrator, Aaron takes on a lot of our incoming tickets while monitoring our automated processes to keep client systems running smoothly.
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Author's Posts

We’re Here To Help! – How to Prepare When Contacting IT Support

Aaron Wagner
When your device (desktop, laptop, etc.) is giving you trouble and not performing the way it should, contact IT support. The goal of reaching out to your IT help desk is to get your questions answered and problems resolved quickly and painlessly, so your company isn’t impacted from reduced productivity or prolonged downtime.   IT help desk technicians—or “techs”—for short, are here to help! We are also prepared to receive numerous requests for service a day to help our clients out of a jam. One ...
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Topics: Our Company, IT Support