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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Galen Winkler

Galen Winkler

As one of our Systems Administrators, Galen is always looking for ways to improve the workflows for our clients by introducing new solutions or applications. He also troubleshoots and repairs equipment when clients encounter issues.
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Author's Posts

Having Computer Problems? Restart! (Don’t Shut Down)

Galen Winkler
Why is the first thing techs ask when you're having computer problems "have you tried restarting the computer?" The main reason I (and other IT professionals) do this, is because restarting forces the computer to discard everything in active memory and reload from scratch. Not only does this correct transient issues, but it gives us the closest thing to a “known good” as we're going to get — before getting into re-installing software, changing out hardware, or the like. We understand that it ...
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Topics: Staff Training

IT Security in the Information Warfare Age

Galen Winkler
Back in August, Wired Magazine published a fascinating look at the NotPetya attack and more specifically its unforeseen effects on the shipping giant, Maersk. The article itself is worth a read if you are interested in IT security, but more pertinent to small and medium business owners is this lesson: Damaging cyber-attacks propagate themselves quickly without any human intervention, and may go well beyond their original intended targets, so it's important to use layered security tools. An ...
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Topics: Network Security