Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

CoreTech Staff

CoreTech Staff
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The importance of outstanding customer service

CoreTech Staff
For many years I thought that customer service was a dying art. However, in the last couple of years I’ve found that has changed. More recently, I've noticed that customer satisfaction has gained a lot of importance. Customers have begun to expect a lot more from companies, knowing that customer loyalty is a hard win. Customer service and customer satisfaction are truly what differentiate you and your company from the competition. Putting yourself in the shoes of your customers and ...
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Topics: Owners & Managers, The Workplace