Technology Unwrapped

As we are nearing the end of a very challenging year for individuals and businesses alike, I realize I have developed a newfound appreciation for hosted, or cloud-based, business phone systems. Having worked in telecommunications for over 30 years, I was used to premise-based phone systems and preferred them over cloud-hosted phone systems. But this year, the COVID-19 pandemic has changed the way some of us are doing business, and hosted systems do seem to have the advantage for those whose ...

How often do you think about your computer equipment and how you could be getting more memory and bigger storage, a faster processor and updated software and hardware?   Now, how often do you think about your phone system and making sure you keep it up to speed with your organization’s increasing technological demands?  

Cloud technology is becoming more prevalent in small and midsize businesses. Not just in regard to storage or hosted IT applications, but in regard to phone systems as well. Cloud-based, UCaaS or “hosted” telephone systems are certainly rising in popularity. So, are they the best fit for your business? Read on and we'll talk about some things to consider.