Communication & Collaboration

• Conference Calls
• Internal Instant Messaging
• Internal & External Video Chat
• Remote Employee Training via Video

Tools like Slack, Microsoft Teams, and Zoom allow employees to adjust to remote work more readily, keeping them connected with the rest of the team. These tools can also be used to collaborate and communicate with clients and external partners without sacrificing quality or professionalism.

CoreTech can help deploy the right remote work communication tools for your business’s specific needs, and we can assist with training so your staff can use these tools as effectively as possible.

Phones & Mobility

Modern phone systems offer great flexibility to enable remote work, allowing calls to be routed to mobile phones. Call masking makes it possible for outgoing calls to appear as if they are coming from your company when dialed from a mobile phone.

From retrofitting older systems to implementing cloud or hosted phone solutions for central management, reporting, and vendor deployment, there are a variety of solutions CoreTech can deploy for remote working communication. We’ll help you choose the features and functionality you need to keep working unhindered.

Remote Access

For employees to remain productive while working remotely, they still need the ability to connect with networks and databases from home. Our team can help you provide secure ways for team members to access data and tools online.

Regardless of whether you’re providing your team with laptops or allowing staff to use their own devices, CoreTech can ensure that employees have the applications they need to conduct business as usual.

Cloud Infrastructure & Tools

For many businesses, implementing a long-term work-from-home policy is much easier after moving to a cloud-based or hosted infrastructure. By migrating servers and data to the cloud, employees can more easily access office resources from home.

CoreTech can assist in moving your business’s servers, data, and applications to a cloud-based solution, like Microsoft 365, AWS, or Azure.

Choosing cloud solutions also allows you to reduce the time and expense associated with maintenance and upgrades.

Cybersecurity

Security is always a primary concern for businesses, but keeping assets safe can be particularly challenging when employees work remotely. Allowing employees to work from home can introduce new points of vulnerability that will need to be secured to reduce the risk of a cybersecurity event.

CoreTech’s team possesses outstanding qualifications for cybersecurity protection. We’ll help you build a layered approach that allows you to address all different aspects of your remote network. We can even help you monitor networks and databases, back up assets, and create strong disaster recovery and business continuity plans to keep your business up and running, no matter what.

Consulting & Support

Technology isn’t the only thing you need to facilitate remote work. The human aspect also plays a major role. Employees need clear directives on how to behave while working from home. They need guidelines to keep them from compromising your organization’s security. And, they need tools that will help them feel supported and connected to the team.

CoreTech’s consultants can help you develop remote work and acceptable use policies that will communicate company expectations and best practices to team members. Our CoreCare | Critical plan also includes unlimited help desk and remote support, so employees can easily solve technical problems they experience from home.