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Outsourced IT Support

 

Best-in-class Outsourced IT Support for Omaha SMBs

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Everyone knows how important it is that IT networks, systems and assets are secure, up to date and high performing. The challenge, however, is finding the resources, time and expertise needed to keep IT systems performing as expected.

Outsourcing IT support allows you to dedicate resources to system maintenance, security updates and system optimization. That means your team can focus on high-priority, value-added objectives. It also allows you to tap into a pool of experts and specialists to manage different aspects of your IT systems, rather than tasking one employee with everything.

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What IT services can my business outsource?

CoreTech’s team of support specialists can shoulder the work of routine maintenance, performance and security updates, system monitoring and more. When you hire our team to manage your IT systems, you’ll get access to a fleet of experts and enterprise-level tools, with the capability and capacity to manage whatever IT tasks come your way.

Monitoring

CoreTech can monitor the health and performance of your computers and servers, check for predictive hardware failures and work with vendors to fix problems when they occur. Similarly, the support team will manage, monitor and maintain your technology to make sure it’s updating and functioning properly.

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Managed Maintenance

To keep your employees focused on growing and running your business, an outsourced IT support provider will take on the tasks you don’t have the time to handle on a daily basis. For instance, they can run all security and operating systems updates to keep your systems up to date. They will also track your IT assets to see how they are performing, and they’ll work with you to shore up any weak spots.

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Troubleshooting & Emergency Support

With our CoreCare | Critical plan, you get unlimited helpdesk and 24/7 emergency support to handle critical issues as soon as they occur. We assign a dedicated contact to every account, who can help ensure that support tickets are resolved to your satisfaction.

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Backups

To ensure that you have your data when you need it, outsourced IT support companies can also monitor your network and systems to make sure they are routinely backing up all of your data. This is vital in the event that your company experiences any type of disruption due to natural disasters, power failures, data breaches or other situations. These backups will help get you up and running again as quickly as possible.

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Reporting & Consulting

Our team keeps you informed of your IT system’s performance, health and security with regular reports and alerting. We conduct annual reviews so you can plan for upgrades and budget for new technology.

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Top Reasons to Outsource IT Support

We’ve written a number of helpful articles on the topic of outsourced IT services and support. Just click any of the links below for more information. 

Save Your IT Manager Time and Energy 

IT Managers have a lot to do every single day. Many of them are overwhelmed with unrealistic timelines. Outsourced IT will take on daily help desk tasks, IT security, and even projects--freeing up their schedule for their most important responsibilities for the business. 

Save Your IT Manager Time

 

Let an Expert Handle Your IT Vendor Management

No one enjoys playing the blame game or pointing fingers between IT vendors. You just want your issues solved. An outsourced IT provider’s team of experts will manage vendors for you, keeping the conversations streamlined for a faster resolution time.

Stop Juggling Vendors

 

Identify and Mitigate Crucial IT Security Gaps and Vulnerabilities

Cyber security breaches are costly, and you must know what’s going on with your systems. Finding potential holes in your technology stack is the first step, and an outsourced IT security assessment is the best way to uncover them.

Identify & Mitigate Risk

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Benefits of Outsourcing IT Support to CoreTech

Partnering with CoreTech empowers your team to focus on their work and take advantage of the technology that will make them effective. You can rely on our team of experts and specialists to manage ongoing IT support and provide recommendations for improved systems. Here are just a few of the benefits we offer:

  • Expanded Knowledge Base

    When you outsource IT to CoreTech, you partner with a vendor with the resources to stay on top of the latest IT trends, security risks and solutions, ensuring that your business receives the best IT solutions to meet your goals and drive growth.
  • Added Capacity

    As technology has gotten more sophisticated, the work of managing assets and securing systems has grown exponentially. Partnering with a managed services provider gives you expanded resources that can be tapped for routine maintenance and security support, which you can scale up or down as needed.
  • Risk Mitigation

    Whether it’s an external security hack, internal data theft or careless use of simple passwords, there are always risks to your network. An IT services provider will give you access to the resources, tools, policies and procedures necessary to help protect your data and networks.

Choosing an Outsourced IT Services Provider

Building a relationship with a managed IT services provider like CoreTech for outsourced IT solutions means you have a partner to fall back on when your IT team encounters serious problems or limited resources. We have the expertise and capabilities you need to keep systems efficient, secure and online so you can focus on what matters most to your business.

Let's Chat!

For more information on outsourcing IT services, contact us today to see how CoreTech’s team can help you.

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