Service Requests

The quickest way for clients to obtain service is by emailing support@coretech.us or placing a ticket in the CoreTech support portal. If an emergency is impacting a client's company or several departments, please call 402.398.9580 during normal business hours 8:30 AM to 5:30 PM. Outside of normal business hours, in an emergency, please call 402.398.9580 and select option 9 to leave a message and the on-call tech will reach out to you.

Onsite Services

We have communicated with our team about hygiene practices that will limit the spread of germs and increase sanitation. We have encouraged our team members to be in contact with clients to discuss any scheduled onsite visits to install and configure equipment. This collaboration can determine the most optimal situation for client companies. As we continue to approach contact with an abundance of caution, installation of equipment may be rescheduled. Our biggest priority during this challenging time is the health and well-being of our team, their families, and our clients and their families.

Watch Out for Phishing Scams

Please use sound judgement with any unsolicited email related to the coronavirus. Hackers will undoubtedly deploy phishing scams to seek to compromise your systems, data, and personal information. Be certain to communicate this to your staff and ask them to be vigilant in watching out for phishing emails.