When it comes to managing your business, there are so many things to monitor and keep track of. Supplies need to be stocked, office space must be organized and used efficiently, employees need to be kept happy and morale needs to remain high. One additional thing that should be done - but is often overlooked - is making sure your MSP is kept up-to-date on employees leaving the company.
This information helps your managed service provider make the best decisions on how to guide your business for future upgrades and support. It allows your MSP to assess your overall situation more clearly. Take for instance, licensing; if your MSP knows of employees that left the company, they know they can re-assign licenses to a new-hire. If the MSP is not up-to-date, they may issue new licenses, resulting in extra fees and expenses, that could be avoided.
The most obvious reason to keep your MSP up-to-date is for security. According to recent surveys, more than 13% of people surveyed still can access a previous employer’s systems with their old credentials. This presents a huge liability for businesses that deal with sensitive client information. A breach in security could cause major pains for the business and lead to profit loss, or worse - lawsuits.
There are steps that can be taken to help ensure the off-boarding of an employee goes smoothly. One such step is using centralized authentication. Its purpose is to permit a user to access multiple applications while providing their credentials only once. If an employee leaves the company, all you have to do is disable that one password and the employee is blocked.
Keeping your MSP up to date should be a routine step in your business processes. It helps keep your business from incurring extra expenses and allows your MSP to work proactively to secure your business. If your business needs assistance in the area of client off-boarding (processes & checklists), we can help. Contact us today!