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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

Benefits of Using Microsoft Teams

CoreTech Staff
Teams is Microsoft's cloud-based communication platform that offers chat, video and audio calling, file sharing, and collaborative file editing. Since it's hosted in the cloud, you can access it on any device, from anywhere you have an internet connection. The benefits of Microsoft Teams apply to businesses of any size and assist in facilitating effective communication between teammates, whether they're in the next cubicle over or across the country.
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Topics: Microsoft Products, Trends

A New First Line of Defense: Umbrella DNS Filtering

CoreTech Staff
When thinking about cyber security threats, does it ever concern you how many threats are sitting out there, just on the other side of your firewall? What if we told you that your business could expand that cyber security shield further out — away from your internal network? The more space placed between your data and bad actors, and the more chances your security applications have to spot and stop malicious code before it acts, the better. That’s why we’re excited to offer Cisco Umbrella DNS ...
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Topics: Cloud, Trends, Network Security

Benefits and Risks Associated with Artificial Intelligence (AI)

Damon Hagerty
The concept of artificial intelligence (AI) can make people uncomfortable. However, the more factual information people learn about it, the less it will seem like a sci-fi nightmare coming true. So, what exactly is artificial intelligence? Machines or programs that respond to stimulation consistent with traditional responses from humans, given the human capacity for contemplation, judgment, and intention. This allows for decisions, which generally require a human level of expertise, to be made ...
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Topics: Trends

The Importance of Mobile Device Security

CoreTech Staff
One of your sales reps just made it back to the office after a morning jam-packed with meetings. While speaking with his manager about all the conversations he had with current and potential clients, he realizes that he has no idea where his tablet went…. He knows he had it at stops one and two, but after that, he can’t recall if he used his tablet or his smartphone. Now, beyond the monetary expense of the tablet itself and the time spent configuring the proper applications, the most concerning ...
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Topics: Data Breach, Trends, Network Security

How Much Should I Spend for IT Support?

Chris Vilim
Whether you spend most of your time working in your line of business applications, on your internal network or communication tools, in the cloud - the technology you use every day is critical to both your present success and your future growth. To support the effectiveness and efficiency of your technology, businesses need to create a dedicated budget for IT that takes into consideration both their size and specific needs — but how do you strike a balance with your IT budget to ensure that ...
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Topics: Owners & Managers, Trends

Are Video Conferencing Solutions HIPAA Compliant?

Tom Montgomery
Online video conferencing is proving to be a valuable tool for small and midsize offices, including those in the healthcare industry. When integrated with other communication platforms like email, telephony, and instant messaging, online video conferencing brings a competitive advantage to your business by reducing travel time and associated costs, increasing employee attendance, and improving the organizational structure of meetings. But there are some important considerations to make when ...
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Topics: Trends, Health Care

10 Most Commonly Used Brands in Phishing Attacks

CoreTech Staff
Phishing is a common tactic used by cyber criminals, as it can be very lucrative but doesn’t require as much technical, hacking know-how as other types of cyber attacks. Hackers often bank on you recognizing a brand name and being one-of-many that have an account with that company. With this in mind they convince you that the phishing email is legitimate. Often claiming that you’ve been locked out of your account, a payment didn’t go through, you need to update your information, or anything ...
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Topics: Staff Training, Security Threats, Trends

How to Back Up Data While Working On the Go

Ryan Aiken
Backing up and protecting your business’s data is a must! But how do you securely and continually back up your data when you’re always on the move? Fortunately, even if you’re rarely at your desk or even in the office, there are several ways to ensure your data is consistently backed up and secured. 
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Topics: Cloud, Trends

Is Unified Communications worth the investment?

CoreTech Staff
Over 46% of companies are increasing their IT budget to invest in Unified Communications (UC). But, why? If so many businesses are convinced UC is the right place to invest their money, there must be some compelling reasons. So, let’s take a look at your business. What are your goals for the coming year(s)? Are you looking to improve productivity, efficiency, collaboration, customer service or client retention? Is your business currently growing or adding options for remote work? If this sounds ...
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Topics: Equipment Purchases, Trends, Phone Systems

Why You Should Use A Single Managed Service Provider (MSP)

Derek Warak
One MSP for voice and data is almost necessary in today’s world. Now that everything is connected through integrations, if one application stops working, it can hold up your entire process. You need to be able to have issues identified and resolved as quickly as possible, to maintain the flow of business. Not only does downtime cut down on productivity, it also puts people in a grumpy mood. According to a survey from the National Small Business Association, 41% of companies said that their ...
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Topics: Owners & Managers, Trends