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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

The importance of outstanding customer service

CoreTech Staff
For many years I thought that customer service was a dying art. However, in the last couple of years I’ve found that has changed. More recently, I've noticed that customer satisfaction has gained a lot of importance. Customers have begun to expect a lot more from companies, knowing that customer loyalty is a hard win. Customer service and customer satisfaction are truly what differentiate you and your company from the competition. Putting yourself in the shoes of your customers and ...
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Topics: Owners & Managers, The Workplace

Why data backup is essential for your business

CoreTech Staff
If you were to sell your company tomorrow, what exactly would you pass on to a buyer? More than just a company name on a building; You have records, contracts, contacts, financial data and more that go into making your business unique and valuable. It takes an incredible amount of time to acquire, develop and build that network of information. If disaster struck and your computer crashed, how long would it take you to get all that information back? Your data is one thing you should never gamble ...
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Topics: Data Breach, Owners & Managers, The Workplace, Network Security

For the Love of Dogs...

CoreTech Staff
From Baby Boomers to Millennials, studies show that we all have one thing in common. We love our pets. Not only does having our pets around bring proven health benefits, but it also enables us to work more cohesively with others. This is good news during a time when stress levels are high, morale is low, and finding common ground could be improved. Read on to find out how your workplace may be improved by a “bring your pet to work” policy. You may be surprised by what the research reveals!
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Topics: The Workplace

What's So Important About Software Updates?

CoreTech Staff
Imagine this: you're furiously working away on your computer, finishing up the last few items on your to-do list, when your computer forces a restart due to a software update.  Now, rather than finish up everything you needed to get done, you grumble to yourself, "Should have done that sooner..."  As irritating as software updates are, they are extremely important, and you should get in the habit of following through with those notifications
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Topics: Security Threats, The Workplace

How to Attract Millennial Talent to Your SMB This Year

CoreTech Staff
Of the United States workforce, 56 million fall under the category of millennial.  That makes them one of the largest generational groups your business should be looking to hire. To find millennial talent, you need to look carefully at what they want most out of their career, including:  A need to grow A sense of purpose A coach or mentor-like relationship with their direct superior In addition to these intrinsic requirements, millennials also highly value a typical benefits package that ...
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Topics: The Workplace

End unproductive meetings

CoreTech Staff
According to Inc.com, we spend more than $37 billion dollars every year on unproductive meetings. In fact, the majority of meetings are considered to be unproductive failures. Stop wasting your time, money, energy, and resources. Help your business by learning three causes of failed meetings and tips to increase productivity.
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Topics: The Workplace

How to Eliminate Workplace Distractions

CoreTech Staff
It’s a struggle sometimes to get the most out of your work day. With interruptions, distractions, disturbances and maybe even some interferences, what’s a worker to do? How can you fight distractions that are causing you to lose valuable minutes every day? Keep reading to find out some of the top ways to fight workplace distractions, so that you can produce high-quality work and get ahead in your career!
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Topics: The Workplace