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Technology Unwrapped

The most important technology concepts, strategies and actions uncovered for your business.

7 Ways to Get the Most Value from Your Managed IT Services Contract

Chris Vilim
Managed service providers (MSPs) can provide a lot of value for companies that need outsourced IT support. A managed IT services contract details the ongoing services the MSP will provide to the company. And, while these service contracts offer a range of benefits for organizations, not every business is getting the full value from their contract.  Below, we’ll detail how you can get the most value from your MSP contract, as well as discuss signs that your MSP is helping you get your money’s ...
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Topics: Technology Planning

Questions You Need to Ask When Interviewing an IT Security Consulting Firm

Chris Vilim
A layered approach to cyber security is more secure, but it is also more complex. If you do not have adequate resources or team members with IT security experience, the best way you can protect your business from security threats is by hiring a managed service provider (MSP) for IT security. A managed IT security provider has the knowledge, experience and resources to help keep your business protected from cyber security threats.
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Topics: Network Security, Technology Planning

The Top 3 Reasons Your Cables may be Failing

Rick Shepherd
Throughout my years of installing and troubleshooting cable, I have come across many reasons why a data cable may not function properly. No cable lasts forever, and they all start to wear down over time. However, without proper installation, you can face numerous issues, including slow connections, poor quality and, overall, inconsistent performance. Here are three possible cable issues you might be facing.
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Topics: Technology Planning

Looking for an IT Support Provider for Your Financial Institution? Here's How to Choose.

Tom Montgomery
Credit unions, banks and other financial institutions rely on technology to efficiently and effectively serve their customers. Over the past decade, the shifting needs and growing expectations of the modern consumer have driven the development of a number of new technologies, software and applications that are changing the delivery of banking services. With these new technologies comes a need for increased security and a focus on meeting compliance requirements.
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Topics: Finance, Technology Planning

Managed Backups: Why Your Business Needs Them

Wynn Obermeyer
Your company’s data is important, and having adequate backups is a critical part of keeping that data protected. Whether it be a hardware failure or cyber attack, when disaster strikes, your business will come to a halt unless you have the proper plans and data backups in place. Managed backup solutions provided by a managed service provider (MSP) are one of the best ways to ensure that your organization has secure and reliable access to your data when the unexpected occurs. 
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Topics: Cloud, Technology Planning